“I've been using the Mattifying Eucalyptus Moisturiser for a couple of weeks now and I think it's a really good moisturiser and is excellent to use after shaving. Would definitely recommend.”
“I’ve been using both the balm and the oil for a couple of months now and really love how they smell and have reduced dry skin considerably!
They also smell perfect, especially the winter and ol jolls!”
“I opted for the next day delivery and it was delivered before 1300 the next day. The seasonal scent is amazing and the beard oil had a really nice feel to it, the beard balm is a little different to what I've used in the past but it has good hold to it and I really like the way my beard looks while using it. From the sampler set Ylang-ylang + sandalwood and the Jasmin + lemon scents are great, the rest are nice too but those are my favourite. Can't wait to try the winter oil!!”
“The customer service was great! Royal Mail took a lifetime to deliver, to the point where I thought it had been lost in the post but the customer service team did a great job of chasing Royal Mail and then quickly resolving the situation.”
“I can't fault the customer service. I had an issue getting a promotional code to work and had a quick response to help me. The items are packaged with care and presented well.
All those little things that make you feel valued are done really well.”
“Product hasn’t turned up after a week & they keep asking me to review it. I have emailed them, no response, messsged via the shop app, no response.
So here’s my review
No idea if it’s any good, but I know they charged me £16 & haven’t bothered to respond.”
Hi Mark
Sorry the review requests have come through before the products arrived - we always send out the post the same or next day but unfortunately sometimes Royal Mail let us down and delivery outside the 1-2 day delivery time. We completely understand it's frustrating when parcels don't turn up when expected. We try our hardest to get orders out to our customers as quickly as possible. You spoke to my colleague and we are getting this sent out to you with tracked delivery so it will be with you soon.
We pride ourselves on our customer service, so I'm really sorry no one got back to you sooner! I will have a look into that as we usually reply the same day if it's within the week.
Thanks again for your order, hope you enjoy the products when they arrive!
The Brighton beard Co. team
“All products I purchased make my beard look top notch 👍 All do exactly what is advertised , money well spent. Love the little personal touches you get throughout the whole process aswell 🌟🌟🌟🌟”
“I've just started using the beard balm recently and immediately it's a winner, it is already having a good effect on my beard and it smells really nice. I have brought some of the other products to try and so far everything I've tried is a pleasure to use.”
“Dispatched and delivered really quickly. I was also kept notified of every step at each stage of the transaction. Plus the thankyou note was a most welcome touch. All round brilliant.”
“Used before for balm and oil… great products and service.. I wanted to try some beard shampoo as I feel regular soap/face wash was leaving my beard a little dry and brittle.. I saw the bars of beard shampoo and thought I’d try.. amazing! Great lathering up and feels good afterwards.. nice and soft.”
“First purchase from the Brighton Beard Co and the service and products are great. The beard is looking it’s best since using the seasonal oil and beard balm.”
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