“I recently bought beard oil trio set , shave oil and a gift set which included a beard shampoo and a sample beard oil.
While I am super happy with most of the products , I am a bit disappointed by the beard shampoo which in fact is a soap bar . It’s not practical to use and doesn’t really smell great.
I do recommend their products but I do think they dropped the ball a bit on the beard shampoo/soap.”
“My acetate beard comb is great.The size is just perfect for me, however I think you should also offer a titanium variant in the new future.i would recommend it to my friends!!”
“This was bought as a Christmas gift for someone else- I have no facial hair myself. Well, apart from those menopausal wires which appear from time to time, apparently from nowhere and at a length of several inches. Anyway, this stuff arrived quickly and smells lovely. I cannot vouch for the wax's efficacy, but the company certainly doesn't waste time.”
“The items are great and smell wonderful. I just wish the item description would be more obvious in that these are only 10ml bottles. So you're basically paying £4 extra for a variety of scents.”
Thank you so much for your review! We're really glad to hear that you're enjoying the items and their wonderful scents. We truly appreciate your feedback regarding the size of the bottles. We’ll definitely take a look at the product page and see if we can make the description clearer to avoid any confusion. The last thing we want is for our customers to feel disappointed, and your input helps us improve. Thanks again for bringing this to our attention!
“This would have been a 5 star however my original response on the website contact form was never replied to and also why isn't there a telephone number to call that works - so much simpler. The Live Chat didn't work either so had to send an email. Once they did receive my complaint it was dealt with very quickly and the item replaced without any charge so I would use this company again.”
“Hi there! I really did feel a difference in my beard straight off the bat. Upon application it smelled fresher (the Ylang ylang and sandalwood is really nice smelling and a favourite of mine) and the itchiness went. I have also noticed that it helps straighten out the beard hairs. Also, it adds a more glossy shine to my beard. I will be buying in future. I love the packaging. My first beard balm ever!! Thank you for your service.”
“I can't fault the customer service. I had an issue getting a promotional code to work and had a quick response to help me. The items are packaged with care and presented well.
All those little things that make you feel valued are done really well.”