The Branded Company Reviews

Name: The Branded Company
Address: Unit E3, Leicester Business Centre, 111 Ross Walk, , Leicester, Leicestershire
Rating: 4.94

4.9 Rating 1,864 Reviews

99 %

of reviewers recommend The Branded Company

Company Reviews

Metrics

Info

4.9

Based on 1,864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Branded Company:

The Branded Company is a UK-based supplier of high-quality branded merchandise and corporate promotional products. We help businesses of all sizes boost brand visibility through custom items such as clothing, drinkware, bags, stationery, tech accessories, and eco-friendly giveaways.

With a focus on fast turnaround, reliable service, and competitive pricing, we make ordering branded merchandise simple and stress-free. Whether you're preparing for a trade show, staff event, or marketing campaign, our expert team is here to help you find the right promotional products to suit your brand and budget.

Visit Website

Phone:

01162982555

Email:

sales@thebrandedcompany.co.uk

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The Branded Company 5 star review on 24th June 2025

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chet is an A star supplier and knows his onions for everything we need - from corporate pens to Moleskine notebooks and sleek-looking efficient water bottles, everything is top quality and the response time is impeccable! May our working relationship long continue into the future!”

Helpful Report

Posted 2 years ago

“The products we have ordered have all been of high quality, and very well received by visitors at the events we have attended. I've also found Sam Lane to be really helpful and extremely responsive with all of my (fairly last-minute) requests!”

Helpful Report

Posted 2 years ago

“Great customer service, Chet has been helpful and always quick to respond to our queries. The products are good quality and we were happy with the design. We were consulted throughout the process, which was very reassuring.”

Helpful Report

Posted 2 years ago

“The Branded Company really pulled out all the stops to get our merchandise ready for our event, and delivered it to the right place at the right time. The merchandise looked great and worked really well. Our stand was extremely popular, and we secured some fantastic connections.”

Helpful Report

Posted 2 years ago

“I've been buying promotional products from The Branded Company for some while now. My contact, Sam, is super efficient, knows exactly what I need when I give him my rambling requirements and delivers great products on time (often sooner). Happy to recommend.”

Helpful Report

Posted 2 years ago

“The mugs arrived on time, and we were very pleased with them. Transfers were good. Excellent service. Judy”

Helpful Report

Posted 2 years ago

“Excellent personal service from Sam Lane at the branded company Goods arrived before time. A thoroughly good experience all round. Would definitely use this company again”

Helpful Report

Posted 2 years ago

“A very pleasant experience dealing with Sam at the Branded company. Queries answered quickly and brilliantly efficient Delivery - product arrived before time - perfect. Can’t fault this company will definitely use them again. Thank you”

Helpful Report

Posted 2 years ago

“Ordered branded cushions for our exhibition, quick and easy with good communication and delivered early! many thanks to Sam Lane for all the help.”

Helpful Report

Posted 2 years ago

“Found the company on the internet as it matched our search criteria for the item we wanted to order. From then on, I dealt with Sam every step of the way. We received excellent service throughout and we liked very much the ordered item. We will happily enquire again the next time we have a campaign that requires promo materials.”

Helpful Report

Posted 2 years ago

“Always a pleasure to speak with Dylan, he is super responsive and helpful.”

Helpful Report

Posted 2 years ago

“Very useful and helpful, especially chet who was helpful over email with dealing with my request”

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Posted 2 years ago

“Would definitely recommend The Branded Company, for its excellent customer service, communication and dedication to meeting customer demands.”

Helpful Report

Posted 2 years ago

“Dylan at the Branded company has been amazing to provide us with the product we needed for our Para-Monte charity at short notice. The teamwork was excellent ‘service with a smile’! We would highly recommend using them as we will in the future.”

Helpful Report

Posted 2 years ago

“We had a tight turnaround to get merch for an event in a week's time. I called to enquire about one product outside of the express options and Dylan was a massive help. He kept in contact through the process and assured me the merch would be delivered in time - and he was right! Couldn't be happier. I'll be using The Branded Company again, for sure. Thank you again, Dylan!”

Helpful Report

Posted 2 years ago

“Very impressed with the quality of the printed pens and notebooks that I ordered. I went through many proofs before it was perfect and Drew was amazing in keeping me updated and acting as the middle person between the designers and myself. One of the boxes was damaged which caused minor damage to two of the notebooks but accounted for this in my order.”

Helpful Report

Posted 2 years ago

“I've just had a great experience with Sam at the Branded Company - we had a very tight budget and changed our minds a few times, probably not the easiest of client! Sam worked with me, providing proofs and examples as we went along and when I received the final products last week, I (and my boss!) was delighted - they look great. Can't wait to launch them to our colleagues in June!”

Helpful Report

Posted 2 years ago

“I recently purchased some branded notebooks and pens, and I am beyond impressed with their exceptional customer service! Drew, the account manager, was extremely responsive in his communication, addressing all my questions promptly and professionally. The delivery of the products was right on schedule, and I was pleasantly surprised by the quality of the items. They not only met but exceeded my expectations in every way. I couldn't be happier with my experience, and I highly recommend this company to anyone seeking top-of-the-line products and excellent customer service. Five stars all around!”

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Posted 2 years ago

“The service received from Branded Company was very professional. The email communication to ensure my requirements was correct was prompt. The items ordered were of good quality and value for money. I would recommend them.”

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Posted 2 years ago

“Had an urgent delivery and Sam was very helpful in ensuring I receive the goods in a very short time. Highly recommended”

Helpful Report

Posted 2 years ago

The Branded Company is rated 4.9 based on 1,864 reviews