The Branded Company Reviews

Name: The Branded Company
Address: Unit E3, Leicester Business Centre, 111 Ross Walk, , Leicester, Leicestershire
Rating: 4.94

4.9 Rating 1,876 Reviews

99 %

of reviewers recommend The Branded Company

Company Reviews

Metrics

Info

4.9

Based on 1,876 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Branded Company:

The Branded Company is a UK-based supplier of high-quality branded merchandise and corporate promotional products. We help businesses of all sizes boost brand visibility through custom items such as clothing, drinkware, bags, stationery, tech accessories, and eco-friendly giveaways.

With a focus on fast turnaround, reliable service, and competitive pricing, we make ordering branded merchandise simple and stress-free. Whether you're preparing for a trade show, staff event, or marketing campaign, our expert team is here to help you find the right promotional products to suit your brand and budget.

Visit Website

Phone:

01162982555

Email:

sales@thebrandedcompany.co.uk

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The Branded Company 5 star review on 24th June 2025

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second order handled by Sam, was dealt with quickly and answered all questions I had. Great service and the products are fab. Thanks so much!”

Helpful Report

Posted 2 years ago

“Very please with our order process. Swift (very), efficient, and product looks good. Will use again.”

Helpful Report

Posted 2 years ago

“We reached out to Sam Lane for a quick quote on some merchandise for our brand. Sam was so helpful - detailing all our options to us, and getting back to us in a speedy manner. He tracked down packages for us, and was always on hand when needed. Very happy with the support we received from him, and equally happy with the merchandise we received. The quality is great, and the design looks brilliant. We will be returning for future orders! Thank you for your help!”

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Posted 2 years ago

“Sam provided a great service and was super helpful. He helped us to chose a product which was suitable for our brand with the desired outcome we hoped to achieve. Really helpful service with great communication. We will certainly be reusing this supplier for our products.”

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Posted 2 years ago

“Very responsive and we required the items within 48 hours notice which they achieved”

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Posted 2 years ago

“Very impressed with the service from The Branded Company. Sam Lane was quick to supply quotes and helpful in arranging multiple design options for my client. Everyone was very happy with the finished panda bug bookmarks, so much so that I've already placed a repeat order!”

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Posted 2 years ago

“After searching far and wide to sort a goodie back out of branded items for my company I discovered The Branded Company. The Branded Company had so many items to choose from and Lou O'Keefe helped me out with pricing and graphics for all the items that were chosen. Will use this company again.”

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Posted 2 years ago

“Excellent service. Sam Lane was very helpful. Prompt and efficient.”

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Posted 2 years ago

“I have been working with The Branded Company over a couple orders now and they have consistently responded promptly and delivered as expected. I have also connected with Alex often to review potential options to identify the ones that align with our needs, and Alex has always responded promptly and shared the options that most align with our needs. I look forward to working more with The Branded Company in the future.”

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Posted 2 years ago

“Ethan, who we worked with, was incredibly helpful and just wonderful all round. Our order arrived ahead of time and we are very pleased with the quality. Thank you Ethan!”

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Posted 2 years ago

“I placed an order for notebooks with Sam Lane, who was extremely helpful during the entire process. After our initial discussion, I was sent a proof of my order for my final approval. Once the proof was approved, the delivery time of the order was very quick and speedy. The notebooks came out exactly how we wanted them and we will make great use out of them. I also appreciate that Sam reached out to ask if we successfully received the delivery - thank you!”

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Posted 2 years ago

“Thank you so much to Ethan Fahy for helping to get together all the products for our company's launch day in such a short space of time. He was very informative, helpful and prompt. We had a few issues out of his control but he managed all of them and updated us at every stage. Thank you again.”

Helpful Report

Posted 2 years ago

“The products came on time, amazing quality and great customer service! I'm very happy with this company and their services!”

Helpful Report

Posted 2 years ago

“Alex Mushata couldn't have been more helpful in how he dealt with all our queries and went over and above to make sure that our merchandise arrived on time. We had a situation where we need certain merch for an event, this event was just over a week away and he worked with us to recommend products that would not only arrive on time, but had a certain element of quality to them. Couldn't recommend the service given by Alex any higher.”

Helpful Report

Posted 2 years ago

“As a new startup I may have just found the dream company / salesman combo. The endless range of products and amazing customer service I've received from Alex is 10/10! I'll be back! Thanks”

Helpful Report

Posted 2 years ago

“Sam was exceptional in advising on and delivering inquiries in a very short amount of time. I was pleasantly surprised to see such high-quality items for such a decent price. I have no hesitation to use The Branded Co again, especially with Sam as my sales rep.”

Helpful Report

Posted 2 years ago

“We received great customer service and support from Sam and the products were just as we expected them to be.”

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Posted 2 years ago

“Really good experience ordering some products for a launch event. Sam was really quick to respond to questions and made sure we received the products in time for the event!”

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Posted 2 years ago

“I dealt with Drew for an order of neoprene laptop sleeves. I couldn't be happier with the service or the product. All communication was efficient and easy. The sleeves arrived earlier than expected which was an added bonus. I'd definitely use the branded company again and go direct to Drew. These sleeves are going to be a big hit at the conference I'm planning. Thank you!”

The Branded Company 5 star review on 24th March 2023

Helpful Report

Posted 2 years ago

“These guys are Great! We needed some last minute merchandise for an event in London, ordered by a very important client. I got in touch with them since I read they do last-minute delivery, and in less than a week and a half, we had great products, with high quality at our conference hotel venue. We ordered double-layered water bottles, tote bags, agendas, pens, L-type pull-up banners, and lanyards, all branded and printed nicely. I had the pleasure of interacting with Alex Mushata, Sales Director. He was a legend, and very attentive to my emails, and changes. Quick replies, making it easy to work with design and logos. Thanks, guys! Will recommend you, and come back for our events in London!”

Helpful Report

Posted 2 years ago

The Branded Company is rated 4.9 based on 1,876 reviews