The Branded Company Reviews

Name: The Branded Company
Address: Unit E3, Leicester Business Centre, 111 Ross Walk, , Leicester, Leicestershire
Rating: 4.94

4.9 Rating 1,864 Reviews

99 %

of reviewers recommend The Branded Company

Company Reviews

Metrics

Info

4.9

Based on 1,864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Branded Company:

The Branded Company is a UK-based supplier of high-quality branded merchandise and corporate promotional products. We help businesses of all sizes boost brand visibility through custom items such as clothing, drinkware, bags, stationery, tech accessories, and eco-friendly giveaways.

With a focus on fast turnaround, reliable service, and competitive pricing, we make ordering branded merchandise simple and stress-free. Whether you're preparing for a trade show, staff event, or marketing campaign, our expert team is here to help you find the right promotional products to suit your brand and budget.

Visit Website

Phone:

01162982555

Email:

sales@thebrandedcompany.co.uk

Write Your review

Tell us how The Branded Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Branded Company 5 star review on 24th June 2025

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A helpful company, Sam was a fantastic help with my order and helped with all my questions and managed to follow all deadlines, fab work!”

Helpful Report

Posted 1 year ago

“We as a Car club ordered Air Freshners 500 as give aways for our events these are very reasonably priced Inc delivery with our Club ogo on and fast turn around once ordered and paid. Chet even rang me close to endcof business last Friday to put help with my order online so all then resolved so thanks to him we now have received these today. Michelle merchandise co ordinator at Sunderland and District Classic Vehicle Society.”

Helpful Report

Posted 1 year ago

“Muzi was great. Made sure our order was recieved on time and kept us updated throughout the journey.”

Helpful Report

Posted 1 year ago

“Excellent service from Muzi, as always! Our products arrive on time and are fabulous quality, can always rely on The Branded Company for all marketing material.”

Helpful Report

Posted 1 year ago

“The branded company have been super helpful and fast, particularly under such tight timelines and short notice. Really appreciate the customer service from Muzi, we are very happy with our merch. Highly recommend!”

Helpful Report

Posted 1 year ago

“The Branded Company is a great place to get your business merchandise from, I would 100% recommend. Chet is always super helpful and responds back quickly. We will now be using The Branded Company for all our merch re-stocks. Tia”

Helpful Report

Posted 1 year ago

“Great company- I worked with Muzi to get some promotional products for an upcoming conference and we were working to a tight deadline. Muzi was quick to respond and a pleausre to work with, nothing was too much trouble. I highly recommed The Branded Company :)”

Helpful Report

Posted 1 year ago

“Outstanding service. As soon as I sent my inquiry, I got very fast response from Sale advisor Muzi Sacur. I felt very confident in putting order due to the kind and very helpful he was. The process was so simple and I felt ease placing a big order from my company. Also the delivery arrived within days. A week earlier than expected. Very happy overall with the product and the service. You won’t feel disappointed ordering from here.”

Helpful Report

Posted 1 year ago

“Can't fault this company. We needed a quick turnaround on some mugs and they got it sorted, so that it was 2 days from order to delivery. Sam Lane was unbelievably helpful, with good communication. The process couldn't have been easier! Thank you”

Helpful Report

Posted 1 year ago

“I engaged with Sam, who has been a joy to work with. Patient and good communication. The pricing was competitive. We received a good quality product.”

Helpful Report

Posted 1 year ago

“I highly recommend - I did a bulk order for work as we wanted personalised merch and from the start I was impressed when put in contact with Muzi, Sales Director, who provided amazing and speedy service for us. He was incredibly helpful, and was super fast and efficient getting mock ups over to us, despite me sending multiple edit changes. He then ensured it was created just how we wanted it and asked me when we needed it by, it was sent over in time way before our deadline! Not only was the service and product great, but when we accidentally paid twice Muzi notified us and ensured we got a quick and easy refund sorted for one of the payments. What a star - his professionalism, amicability and efficiency will have us coming back very soon!”

Helpful Report

Posted 1 year ago

“I recently placed an order for a childrens party. I had the pleasure of dealing with Muzi, who was so efficent, dealt with my last minute changes and also made sure everything was sent out on time. Muzi was so helpful and was able to answer my questions professionally and helped to explain what I did not understand. The delivery was received in good time, and the quality was amazing, we had great feedback on the printed bottles! We will definetly be using them again!”

Helpful Report

Posted 1 year ago

“Dan was very helpful and was very quick to get back to me.I had a lot of questions and Dan was always answering my e mail in a short time.Excellent communication with customers.I could follow the progress of my product.I have very happy with the result too!I will definitely use this company again”

Helpful Report

Posted 1 year ago

“As always, quick easy and amazing service from Chet Patel! Thank you!!”

Helpful Report

Posted 1 year ago

“The site itself offers a great range of products i ordered two in bulk. Sadly I wasnt happy with one of the products ordered - the product description left a lot to be desired and assumed, but nethertheless the gentleman (Steve Lenton-Worthy) who supported me in the process was very helpful and very quick to respond - fab customer service!”

Helpful Report

Posted 1 year ago

“Muzi was a great with help with our order.”

Helpful Report

Posted 2 years ago

“My dealings with The Branded Company have always been positive. They are very quick to respond and deliver the goods. I have found Chet very helpful with all enquiries and quote requests.”

Helpful Report

Posted 2 years ago

“Muzi was a great help when I was looking for some personalised water bottle sand coaster. He was very responsive to emails and kept me updated on my orders.”

Helpful Report

Posted 2 years ago

“Always happy to use Chets service at Branded Company! Very communicative, efficient and knows what we need in terms of merchandising products for our clients. Have worked with Branded Company for a few years now and looking forward to carrying on the long-lasting professional relationship with Chet and his crew for many more years to come!”

Helpful Report

Posted 2 years ago

“For the last few years The Branded Company has been our go to supplier for merchandise, consistently delivering high-quality products at competitive prices. At the forefront of their exceptional service is Chet Patel, whose commitment to exemplary customer care sets the standard. Chet's prompt communication, coupled with his proactive approach, ensures a seamless experience, keeping us informed and engaged throughout. The Branded Company's ability to provide clear visuals has been instrumental in our decision-making process, offering clarity and precision from conception to delivery. They are reliable and provide excellence in the merchandise industry. We give them five stars and would highly recommend.”

Helpful Report

Posted 2 years ago

The Branded Company is rated 4.9 based on 1,864 reviews