The Branded Company Reviews

Name: The Branded Company
Address: Unit E3, Leicester Business Centre, 111 Ross Walk, , Leicester, Leicestershire
Rating: 4.94

4.9 Rating 1,864 Reviews

99 %

of reviewers recommend The Branded Company

Company Reviews

Metrics

Info

4.9

Based on 1,864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Branded Company:

The Branded Company is a UK-based supplier of high-quality branded merchandise and corporate promotional products. We help businesses of all sizes boost brand visibility through custom items such as clothing, drinkware, bags, stationery, tech accessories, and eco-friendly giveaways.

With a focus on fast turnaround, reliable service, and competitive pricing, we make ordering branded merchandise simple and stress-free. Whether you're preparing for a trade show, staff event, or marketing campaign, our expert team is here to help you find the right promotional products to suit your brand and budget.

Visit Website

Phone:

01162982555

Email:

sales@thebrandedcompany.co.uk

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The Branded Company 5 star review on 24th June 2025

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered many items from The Branded Company including tote bags, lanyards, t-shirts, hoodies, pens and so on. All items have been fantastic quality with many variations/options to choose from. As a charity organisation I have to get three quotes from three different companies before going ahead and The Branded Company always comes out on top for lowest price! Communications are quick and informative. Thanks to Dylan Patel and Lennon Stephenson especially who have worked on most of my orders - they make everything stress free and are so friendly and lovely. Great company for personalised goods and would recommend to everyone!”

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Posted 3 years ago

“Dylan was quick and enthusiastic about my enquiries on multiple products. We were working towards a tight deadline and the team managed to get everything produced and sent on time and in good condition. Great job!”

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Posted 3 years ago

“Really easy to deal with - good communication and product just what I wanted. Thank you”

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Posted 3 years ago

“Great service... the communication was I had with them in order to get my artwork, the product and the combination right was so good. The end product exceeded my expectaions, because their prices are so good maybe I thought they might be a cheap and of poor quality but quite the opposite! Will be using them all the time when needed. Highly Recommended!”

The Branded Company 5 star review on 1st August 2022

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Posted 3 years ago

“We have been working with Sam Lane for over two years on our branded items for a number of our corporate events. Sam and the team are great, very responsive and have quick turnarounds. We look forward to continung our relationship with Sam and the Branded Company Team. Caroline, Dalriada Trustees”

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Posted 3 years ago

“The customer service from Sam Lane and the mini first aid kits that we have recieved have been excellent! Would definitely use again.”

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Posted 3 years ago

“Great Service from Steve Worthy , quick quotes, mock-ups and delivery . Will definitely use this company again.”

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Posted 3 years ago

“After speaking to many people in many companies, I came across Steve Lenton-Worthy at The Branded Company. His approach was one of friendliness, honesty and efficiency, which meant I got what I needed, when I needed it, at a reasonable price. It sounds simple, but trust me, after speaking to other companies, it's not something that is easy to find. I wouldn't go anywhere else for my merchandise needs anymore, and simply phone Steve whenever I have a new requirement.”

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Posted 3 years ago

“I'd just like to thank Sam Lane for their help whilst ordering with the branded company. They were super responsive and friendly, going out of their way to help me with my multiple different questions and logos! I only had one day to turnaround some items for an event and I knew Sam was super responsive and so reached out...and voila, all sorted within the same day!”

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Posted 3 years ago

“I researched lots of online companies to provide branded goodie bags and swag for our corporate golf day. Steve Worthy made the whole process a breeze from quote to proof to delivery, answering all my questions and ensuring everything was just right before sending to production! The products were really good quality and looked amazing with our branding. We received so many positive comments on the day and everyone was delighted with the bags. I wouldn't hesitate to recommend to colleagues or friends and will definitely use again in the future.”

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Posted 3 years ago

“Amazing company, great staff & customer service. My account manager Ramsey has also provided nothing but A1 service. He always takes time out to to listen about my business needs and if there is any problems he is quick at helping find the best solutions.”

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Posted 3 years ago

“Very pleased with the teddy bear from The Branded Company, exactly as expected. Also very impressed with the service from Sam Lane who was incredibly responsive, finding the right product for me, getting a sample sent out in less than 24h and working through what I needed. Thank you Sam.”

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Posted 3 years ago

“Sam is always supper efficient and helpful when we need a quote and able to offer advice and alternative solutions when necessary.”

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Posted 3 years ago

“5 star service from Steve at the Branded Company… so responsive to emails and super helpful! Really fair clear prices and quality items too!”

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Posted 3 years ago

“High quality products and excelent customer service. Sam Lane is always happy to help and showed many times the commitment he has for his customers.”

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Posted 3 years ago

“First time used this company, Steve is really helpful and quick to respond to enquiries, impressed with the quality of our first product and service so placed more orders , definitely recommend, I will be using this company again .”

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Posted 3 years ago

“Fantastic service from start to finish. Quick email response time, kept me up to date with dispatch times and any actions needed to progress my order. The badges are brilliant quality and look great with our logo design - exactly what we wanted! Thanks Sam for making this experience super easy.”

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Posted 3 years ago

“As an apprentice, I was a bit nervous about contacting new people for company products. I had a bad experience previously with an alternate company in regards to this particular product, but Steve was very helpful and superb! I did have a lot of questions to start, and Steve was able to answer each one in a timely manner and provided various options for the artwork. Our customers have enjoyed these products so much so that we have run out of pink mugs and running low on blue and orange. The colours represent our company well! I would advise that they are not safe for dishwasher use, although the box says otherwise. Other than that - the company has been great and we look forward to reordering more in the near future!”

The Branded Company 5 star review on 25th July 2022

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Posted 3 years ago

“Sam Lane was immediately efficient and helpful from first contact. When we had a change of destination for delivery of the product, he couldn't have been more calm and ensured swift and effective communication. Very happy customer”

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Posted 3 years ago

“Great service provided by Dylan, super quick turnaround, great communication and very efficient”

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Posted 3 years ago

The Branded Company is rated 4.9 based on 1,864 reviews