The Branded Company Reviews

Name: The Branded Company
Address: Unit E3, Leicester Business Centre, 111 Ross Walk, , Leicester, Leicestershire
Rating: 4.94

4.9 Rating 1,864 Reviews

99 %

of reviewers recommend The Branded Company

Company Reviews

Metrics

Info

4.9

Based on 1,864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Branded Company:

The Branded Company is a UK-based supplier of high-quality branded merchandise and corporate promotional products. We help businesses of all sizes boost brand visibility through custom items such as clothing, drinkware, bags, stationery, tech accessories, and eco-friendly giveaways.

With a focus on fast turnaround, reliable service, and competitive pricing, we make ordering branded merchandise simple and stress-free. Whether you're preparing for a trade show, staff event, or marketing campaign, our expert team is here to help you find the right promotional products to suit your brand and budget.

Visit Website

Phone:

01162982555

Email:

sales@thebrandedcompany.co.uk

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The Branded Company 5 star review on 24th June 2025

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I Have been in Contact with Sam Lane, he has been so hopefully in finding products and giving me the best pricing, at last minute. He is always quick to reply and very helpful,”

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Posted 2 years ago

“Arrived on time and quality was as expected, will be using The Branded Company again!”

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Posted 2 years ago

“Their Sales Director, Chet, was helpful and reliable, the company had good prices and our delivery was on time and in good time. I would definitely recommend The Branded Company.”

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Posted 2 years ago

“Very easy to work with great guys and extremely fast shipping. highly recommend!”

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Posted 2 years ago

“This was my first time using this company and they were excellent. I was extremely impressed with their efficient service, great communication, excellent quality products and great value for money. I dealt with Dylan Patel who handled all my enquiries in a prompt, professional and friendly manner. I would definitely recommend Dylan and The Branded Company and will be using them again in the future. Thank you so much for both a fantastic product and the great customer service provided throughout the process, it was much appreciated!”

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Posted 2 years ago

“Ordered enamel lapel badges with the International Society logo... On time, on budget and looks great thanks to Sam in sales for guidance and prompt replies”

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Posted 2 years ago

“What a con 5p ear buds but then £15 postage so your still paying paying £15 for them can get them on e bay and amazon cheaper with free delivery not £15 there's no way do they cost £15 to post so your paying for them but it's disguised as postage”

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Posted 2 years ago

a bit of unfair comment, Samples are free unless they are high value items from outside of the UK. £30 is for the sample and carriage, the same item on Amazon is £43 + vat

Posted 2 years ago

“Having been messed around by another branding company, I found The Branded Company. Sam Lane was excellent, he responded to emails promptly, answered all my queries, price-matched for me and was extremely helpful. The items arrived in a timely manner and we are very pleased with how they turned out. I would definitely use them again, and will keep Sam's details for when I do.”

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Posted 2 years ago

“I am delighted with the quality of the products and level of service received by 'The Branded Company'. They were so easy to deal with and Chet Patel was able to source exactly what I was looking for at a competitive price. I will definitely recommend them and will be using them as a supplier moving forward. Excellent service - very satisfied customer!”

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Posted 2 years ago

“Great service! Chet was lovely in his job :)”

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Posted 2 years ago

“Friendly team who helped us to get our order in time at short notice. Thank you”

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Posted 2 years ago

“Dan Biggin has been a fantastic help during our purchase, can't thank him enough!”

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Posted 2 years ago

“Good quality polo shirts, Great service from Chet, who constantly replies to emails and calls with helpful advice and costs”

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Posted 2 years ago

“No stock available. I suggest items that aren't available to be removed from your website.”

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Posted 2 years ago

Good morning Anya I hope your well. We have just noticed the 2 star review that has been left on our reviews site. Can i just ask please is there anything else i can do to assist you further. As mentioned yesterday I have looked around several suppliers to see if they have the required colour available but unfortunately it seems that we do not have stock available currently of the blue or blue/white beach balls. I am more than happy to look at a different colour for you if you could let me know which other colours could work for you?

Posted 2 years ago

“what is super fast and really helpful when other company had let me down”

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Posted 2 years ago

“They ask to approve art work 2x, they made mistake in printing/engraving and then are trying to get away with it by saying no guarantee as it was mentioned in small print error can happen. No one actually warned about this as such and example which was sent was without that. Instead of refund or redoing work offering discount on new order, so it makes sense to order same thing and get it with mistake?”

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Posted 2 years ago

“A great company we have used on several occasions, and will continue to do so. Steve is always quick to respond and very helpful. Would highly recommend :)”

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Posted 2 years ago

“Great service from Lou very helpful and happy with the finished product.”

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Posted 2 years ago

“I had one of the best experiences ordering products from The Branded Company. Even though I needed a few months to decide which products is right, Lou O’Keeffe was helping all the way answering promptly and always finding a solution, making sure I get the best experience. The order came earlier than expected and we were highly impressed with the quality and execution. I am so glad we chose this company and I think their biggest USP is outstanding service, making my job so much easier. It makes such a big difference! Thank you Lou for your patience and professionalism.”

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Posted 2 years ago

“First time using this company and they were excellent. Efficient service, great communication, excellent quality and great value for money. Dylan was really good and dealt with all my enquiries in a professional and friendly manner. Would definitely recommend, will be back to order something in the future. Thank you!”

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Posted 2 years ago

The Branded Company is rated 4.9 based on 1,864 reviews