Surprise Shirts Reviews

Name: Surprise Shirts
Address: c/o EquipMySchool.com, Achurch Close, Horncastle
Rating: 4.86

4.9 Rating 1,350 Reviews

97 %

of reviewers recommend Surprise Shirts

Company Reviews

Product Reviews

Metrics

4.9

Based on 1,350 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Surprise Shirts 5 star review on 1st May 2024

188

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered two shirts for my sons birthday. They were brilliant! Came nicely packaged and the shirts were fab! Very happy 10 year old today, will definitely order again thankyou.”

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Posted 1 month ago

That's wonderful to hear Kelly - thank you so much!

Posted 1 month ago

“Fast delivery, nicely packaged for a gift and an extra treat included. Thank you”

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Posted 1 month ago

No problem, thank you!

Posted 1 month ago

“Nice and quick delivery and very well packaged, quality shirts in a wide size range. 10/10”

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Posted 1 month ago

That's very kind Billy - we really appreciate your support!

Posted 1 month ago

“Received a Motherwell shirt, which I was not expecting at all, really quick turnaround and delivery, and absolutely ecstatic with my shirt! Will definitely use again going forward!”

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Posted 1 month ago

We're really pleased you liked the Surprise Kieran - good luck with the Football Manager save!

Posted 1 month ago

“Great service. Fast delivery and helped me pick my next save on Football Manager.”

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Posted 1 month ago

Thanks for the kind words Mark - good luck with the FM save!

Posted 1 month ago

“I like surprises... and it wasnt't a Rangers shirt, so that'a a W.”

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Posted 1 month ago

Ha Ha! Happy to oblige Callum! Thanks for your support.

Posted 1 month ago

“Very quick delivery, excellent shirt!”

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Posted 1 month ago

Thanks for the review and the order James!

Posted 1 month ago

“Easy service, excellent fast delivery with proper notifications, great product too”

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Posted 2 months ago

That's really kind - thanks Matt - we really appreciate the kind words and your support

Posted 2 months ago

“Quick service and great quality as always. Highly recommended!”

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Posted 2 months ago

Thanks for your continued support!

Posted 2 months ago

“Fast delivery, quality amazing and care to detail is second to none they modify the shirt size to fit your size depending on where it is coming from in the world such a simple idea but amazing service.”

Surprise Shirts 5 star review on 28th February 2024

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Posted 2 months ago

Thank you so much for the kind words James - we are pleased you liked the Kaizer Chiefs surprise!

Posted 2 months ago

“Great service rapid delivery highly recommend”

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Posted 2 months ago

That means a lot Liam - thanks for your support and for taking the time to leave a review.

Posted 2 months ago

“Said it before and I will say it again. The team running Surprise Shirts are far superior to any other mystery shirt provider. They provide an honest, reliable, friendly & fast service. Keep doing what you're doing Louis, Rob, Kellie & the rest!”

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Posted 2 months ago

We couldn't have done this without the support of customers like you James - one of our very early Subscription Club memories. We'll never forget the trust and support you've placed in us.

Posted 2 months ago

“Amazing customer service and the personalized YouTube thank you video was a lovely gesture🥰Also thanks founder Louis for taking time to have a little chat with me online🙌The delivery also arrived faster that I’ve expected👍🔥Can’t wait for my second shirt to come next month🙌🙌🙌”

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Posted 2 months ago

Thanks for your kind words and support all the way from Hong Kong Justin!

Posted 2 months ago

“In the UCC Fantasy Football Club we have used Surprise Shirts as prizes for the past two seasons. The level of service and responsiveness are impeccable and, of course, the shirts themselves are class. We couldn't be happier.”

Surprise Shirts 5 star review on 27th February 2024

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Posted 2 months ago

We're touched - thank you for the kind words. We've loved seeing your photos each month - just brilliant! Thanks for the amazing support Aodh!

Posted 2 months ago

“Superb customer service. A personalised YouTube video thanking me which was a lovely touch. Great shirt and love the little fact sheet. Best company I have experienced in recent years.”

Surprise Shirts 5 star review on 25th February 2024

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Posted 2 months ago

We're delighted to see you liked your first Surprise Shirt David - welcome to the sub club!

Posted 2 months ago

“Literally could not be happier with my order. Rapid despatch, fabulous customer service (when I emailed over an additional filter), and a beautiful shirt arrived 👕 😍 Will definitely recommend.”

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Posted 2 months ago

That's wonderful to hear - thanks so much for your support and for taking the time to leave a review Helen.

Posted 2 months ago

“My son was delighted with his third surprise shirt. Speedy delivery and excellent shirt. Many thanks for your excellent service once again”

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Posted 2 months ago

No problem Karen - thanks for your loyalty. It's great to get feedback that your son loves the concept of Surprise Shirts.

Posted 2 months ago

“Amazing shirts as always, highly recommended. And this time I won a golden ticket prize too, thanks”

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Posted 2 months ago

Thanks for the kind words Chris and congratulations on the extra Golden Ticket Surprise!

Posted 2 months ago

“Really decent and brief encounter, ordered the FM Edition surprise shirt as a treat to myself and was starting a new game. Put some requests in the comments and although they couldn't fufill what I was hoping for (but I sort of knew they couldn't but worth a try) they atleast replied and addressed my request and said they had something left field for me and hope I enjoy. Got a Kelantan United away shirt from 2 seasons ago, quite a nice shirt to be fair and not a team I'd heard of, quite happy to have not only a shirt, but a new club that I can have a weird connection to.”

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Posted 2 months ago

Good luck with the save Andrew - we're sorry that we didn't have any J-League shirts in stock this time (we are always on the lookout as we'd love to have more available). Hope to see you again at some stage in the future. Louis, Rob & Kellie

Posted 2 months ago

“First time to patronise Surprise Shirts and I receive a lovely shirt today. Club Deportivo Leganes 21/22 home shirt. Very interesting !! Thanks !”

Surprise Shirts 5 star review on 20th February 2024

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Posted 2 months ago

We do love our Hong Kong customers! Thanks so much for your support Donald!

Posted 2 months ago

Surprise Shirts is rated 4.9 based on 1,350 reviews