Origin Suregreen Ltd Reviews

Name: Origin Suregreen Ltd
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 7,895 Reviews

91 %

of reviewers recommend Origin Suregreen Ltd

4.6

Based on 7,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Origin Suregreen Ltd 5 star review on 10th October 2025

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Had the correct panels at a great price.”

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Posted 4 years ago

“Easy to order”

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Posted 4 years ago

“I was only notified my product was a pre order when I had checked out. I will now need to cancel the order and source it elsewhere.”

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Posted 4 years ago

Good Morning Michelle, Thank you for your review, I have located your order online and can see that your goods are in stock. Sorry for the misinformation you have received, this may be due to you purchasing the last roll and now this item is out of stock so will be showing on our website as a pre order. If you would like to discuss this further please do give us a call on 01376503869. Kind regards Katie Suregreen LTD

Posted 4 years ago

“Good company”

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Posted 4 years ago

“Excellent value for money and excellent delivery service and excellent customer service, will always use this company and letting family and friends know.”

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Posted 4 years ago

“Easy to use website”

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Posted 4 years ago

“Probably never use again. Poor communication on delivery dates, the customer having to chase up on when its going to be delivered because for some unknown reason they cant give you a date when you purchase despite having the product in stock and charging 100pounds for it. So me haggling every other day and twiddling my thumbs every day for an answer isnt the best service ive had. Dont understand do they just expect people to not work and be at home on a random day of their choice? Ridiculous.”

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Posted 4 years ago

Good afternoon David, Thank you for your review! We are very sorry that you haven't received our normal level of service. We are a small, family-run business that is continually improving our products and services. We would really appreciate a call or email so we can discuss the issues you may have had so that we can ensure that they are addressed and corrected. Kind regards, Katie @ Suregreen Ltd

Posted 4 years ago

“Excellent prices, great service and helpful and lovely people at the end of the phone... :-)”

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Posted 4 years ago

“Order online facility excellent”

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Posted 4 years ago

“Good”

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Posted 4 years ago

“Easy process”

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Posted 4 years ago

“Very good service - thank you”

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Posted 4 years ago

“Nice looking site and clear but we are finding that it loads slowly.”

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Posted 4 years ago

“Fab company to deal with. ????????????????????”

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Posted 4 years ago

“So far so good despite a few glitches on web site I will up the stars when delivery is complete. Fingers crossed”

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Posted 4 years ago

“Excellent value for money and excellent delivery service, Excellent customer service, quick delivery, brilliant Campany. Thank you”

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Posted 4 years ago

“Don’t they could be good”

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Posted 4 years ago

“I thought i was entitled to 10% discount on this order - but the code didn’t appear to work”

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Posted 4 years ago

“very good service”

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Posted 4 years ago

“ordering easy so far so good , lets see what they are like when arrive .....Timber sleepers”

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Posted 4 years ago

Origin Suregreen Ltd is rated 4.6 based on 7,895 reviews