Origin Suregreen Ltd Reviews

Name: Origin Suregreen Ltd
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 7,893 Reviews

91 %

of reviewers recommend Origin Suregreen Ltd

4.6

Based on 7,893 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Origin Suregreen Ltd 5 star review on 10th October 2025

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent price, service, delivery. Will use you again.”

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Posted 3 years ago

“Great prices and delivery for a very reasonable price 😃”

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Posted 3 years ago

“Efficient, easy to order on line , no problems”

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Posted 3 years ago

“Let down I Waited all day No one turned up with the delivery I lost one a day of work and money I had to argue with them to get the money back”

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Posted 3 years ago

Good Morning Anthony, Thank you for your review. We are very sorry that you haven't received our normal level of service. We are a small, family-run business that is continually improving our products and services. I can see I had spoken with you on the weekend regarding this order, as per your instruction we asked the courier to return the order back to us for a full refund as they were due to deliver a day later than they had expected due to unforseen issues on the road, as advised we do ship on a 3-5 working day service. I can also see your order has been refunded in full back to your account upon the return back to us here at Suregreen. If you would like to discuss this further please do not hesitate to get in contact with us. Kind regards Katie Customer Care Supervisor Suregreen LTD

Posted 3 years ago

“Wow”

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Posted 3 years ago

“Fantastic product fantastic speedy delivery”

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Posted 3 years ago

“Excellent product, delivered next day”

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Posted 3 years ago

“Always a very good friendly helpful and efficient service, a pleasure to do business with.”

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Posted 3 years ago

“Very good service. Goods easily ordered on the website, and arrived quickly and as describ d.”

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Posted 3 years ago

“Very slick website and ordering process. Live chat was also very quick and responsive.”

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Posted 3 years ago

“Quality timber, delivery on time, will be back for more soon.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“The online service is easy to navigate with clear & concise instructions. Products arrived on time & are as described. Great service & one I will use again”

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Posted 3 years ago

“Descriptions of the products were clear. The ordering process was easy. Delivery was quick and information about the process was clear and prompt. The delivery arrived safely and in great condition.”

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Posted 3 years ago

“Quick delivery and an excellent driver who was helpful.”

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Posted 3 years ago

“Easy to follow on the web site, and quick reply to an email.”

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Posted 3 years ago

“Hi, I collected 15 1.2m x150x75 sleepers, the condition was rather on the rough side, (maybe old stock) I was expecting a smoother finish. I would like to mention that the staff were very helpful. Thank you.”

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Posted 3 years ago

“very prompt delivery and it does what is says on the tin”

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Posted 3 years ago

“Goods were exactly as stated, well packed with a fast delivery.”

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Posted 3 years ago

“Rapid delivery of fence screen as ordered.”

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Posted 3 years ago

Origin Suregreen Ltd is rated 4.6 based on 7,893 reviews