Strangford Incubators Reviews

Name: Strangford Incubators
Address: 35 Londonderry Avenue, Comber, Newtownards, Down District Council
Rating: 4.90

4.9 Rating 214 Reviews

98 %

of reviewers recommend Strangford Incubators

4.9

Based on 214 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Strangford Incubators:

We have been proud suppliers of top quality Game Rearing Equipment for over 40 years We are one of the largest suppliers of Brinsea Incubators within the United Kingdom & Ireland. We stock all of your Poultry Rearing Equipment needs, including; Incubators, Brooders & Hatchers, Feeders, Drinkers, Automatic Door Openers, Pen Netting and many many more products!

Visit Website

Phone:

07711738210

Email:

info@strangfordincubators.com

Location:

35 Londonderry Avenue,
Comber,
Newtownards
Down District Council
BT235ET

Strangford Incubators 5 star review on 3rd April 2024

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The roll-away nest tray does not work as advertised”

Helpful Report

Posted 1 month ago

Hi Lorraine, many thanks for your feedback. We have tried several times to contact you so that we can assist with the nest tray. The nest tray must be set at an angle whereby when eggs are laid they will roll down into the egg collection bay and once there they are protected with the clear cover. Please send us photos of the one with the 'plastic lip' so we can advise further. Happy to replace if necessary.

Posted 3 weeks ago

“Very fast delivery, good to deal with, but the cage trap was definitely to small for purpose”

Helpful Report

Posted 1 year ago

“I ordered mine since I had a friend in the UK that hatched peacocks with it. First I could not use it until I bought a box that would I could plug it in the way they plug in the UK. After I realized that, used it. I had to buy the rocker extra. When you get too much water on one side, it leaks out on the table. It was very different. I did hatch a couple but it was a lot easier and trusted in the 360 Nutrisystem. All I did was zip-tied a couple so eggs would fit.”

Helpful Report

Posted 2 years ago

Hi Karla, Firstly, thank you for your review, your feedback will help us to improve our customer service and processes for the future. Furthermore, I was not aware that you were experiencing these problems and I am very sorry that you did not receive a converter plug with your incubator, that was a mistake on our end. Regarding the water issue, there must be too much water in the reservoirs during incubation. The idea is to fill one side of the reservoir 50% during incubation and fill the remainder at hatching time (when the cradle is not being used). Due to your inconvenience, we would like to offer you a partial refund of your order and a voucher for your next purchase with us. We always endeavour to do our utmost for each customer, and on this occasion, we are very sorry for letting you down. Strangford Incubators is a small family-run business, and we hope to have an opportunity in the future to do business with you again. Please let me know your thoughts and sorry once again for the inconvenience caused. Kind regards, Strangford Incubators

Posted 2 years ago

Strangford Incubators is rated 4.9 based on 214 reviews