Simply Adverse Reviews

Name: Simply Adverse
Address: 15 Runwell Hall Farmhouse, Hoe Lane, Rettendon, 15 Runwell Hall Farmhouse, Hoe Lane, Rettendon, Essex
Rating: 4.97

5.0 Rating 995 Reviews

100 %

of reviewers recommend Simply Adverse

5.0

Based on 995 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Simply Adverse:

We help all UK customers with adverse credit history source the best mortgage for their circumstances.

Visit Website

Phone:

01245 904070

Email:

info@simplyadverse.co.uk

Location:

15 Runwell Hall Farmhouse, Hoe Lane, Rettendon,
15 Runwell Hall Farmhouse, Hoe Lane, Rettendon
Essex
CM3 8DQ

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They guided me well through the process”

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Posted 7 months ago

Thank you so much for your 4 star rating of Simply Adverse, Jamilah! We really appreciate your feedback.

Posted 7 months ago

“Very good service, Alex Wright was extremely helpful along with Tia,a few problems with the mortgage companies IT department,but all good in the end,would thoroughly recommend them”

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Posted 7 months ago

Thank you, Paul, for your 4 star rating! We are thrilled to hear that you had an overall positive experience with us. We appreciate your recommendation.

Posted 7 months ago

“Overall great service, however, some things eg rental letters were played down and ended up being needed in a rush. Communication, howveer was excellent”

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Posted 1 year ago

Thank you, for leaving your feedback.

Posted 1 year ago

“Overall a good service. I had an issue where broker/lender couldn’t verify self employed income and I had provide more statements on top of statements already provided and highlight 3 months worth of income otherwise I would have been declined for mortgage.”

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Posted 1 year ago

Thank you for your 4 star rating of Simply Adverse, Angela. We're glad that overall you had a positive experience with us and appreciate the feedback in regards to the issue with broker/lender not being able to verify your self employed income. We understand that it can be frustrating and stressful to have to provide more statements in order to be approved for a mortgage, so we are delighted that you went on to receive a successful outcome.

Posted 1 year ago

“We recently remortgage with simply. From first contact to finish it was just short of 3 months, our main contact was paige Yates who was fantastic she couldn't do enough for us I would deal with her again very responsive to emails and putting our minds at ease.”

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Posted 1 year ago

Thank you, for taking the time to leave a review. We appreciate your feedback.

Posted 1 year ago

“Broker was always available to guide and explain things from the minute to complex issues.”

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Posted 1 year ago

Thank you, for taking the time to leave a review.

Posted 1 year ago

“I am very happy with the service that was provided to me during this transition. I would highly recommend this company to anyone who needs it.”

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Posted 1 year ago

Thank you, for taking the time to leave a review.

Posted 1 year ago

“Great support from simply, although process was lengthy due to required mortgage solicitor being slow.”

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Posted 2 years ago

Thank you for your feedback, this will be passed on.

Posted 2 years ago

“Simply adverse were very understanding and helpful in finding me a mortgage.”

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Posted 2 years ago

Thank you for taking the time out to leave a review, it's much appreciated and congratulations on the mortgage!

Posted 2 years ago

“Lee was absolutely brilliant. I had approached Lee in the past and didn’t proceed but this time round I came to Lee because the communication and speed from him was brilliant previously. Again he was amazing getting me a mortgage that suited my needs and when I wanted to explore other options there was no hesitation from him and an extremely quick turnaround. The only downside was once the application left Lee to other members at simply the communication went downhill. I did get the mortgage through so no complaints there just would be better if everyone was up to Lee’s standards of customer handling. Overall a good experience but could have been excellent if I was updated regularly like previously experienced with other mortgage applications.”

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Posted 2 years ago

Thank you for the constructive feedback, we genuinely appreciate it and I'm pleased to hear that Lee set the bar high! Congratulations on the mortgage.

Posted 2 years ago

“Helped find a mortgage for us where others couldn't due to an old issue with my credit score, which I have got sorted aswell, always let you in the know of what was happening”

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Posted 2 years ago

Thank you Holly and congratulations on the mortgage!

Posted 2 years ago

“Efficient service Regular updates from broker Good communication Quick response Smooth process Would recommend yourself to people with bad credit who want a mortgage Thank you”

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Posted 3 years ago

Thank you Rebecca, recommendations are much appreciated and most welcome. Congratulations on the mortgage!

Posted 3 years ago

“With severe adverse history and complex earning structure, our hopes of moving homes initially seems dashed until my Google searched landed us to Simply Adverse. Every penny spent on their mortgage fee is worth it as our goal of moving homes to align with our daughter's secondary school is at the final stages. We are grateful and appreciate Simply Adverse on their tireless efforts on seeing us though. Emma and Angele”

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Posted 3 years ago

“I can not thank the team enough.We were initially told by another broker that no lender will give us a mortgage therefore we should not bother submitting a full application.However after one call to Simply and speaking to Reiss he requested our credit reports and was able to tell us straight away that we could definitely get one.This was unbelievable but within a few days of completing an application we had valuation organised.Our first property was down valued and we attempted to get another lender for a different survey .Reiss and Lewis were really patient and reassured us about the mortgage throughout the process as we were really anxious.Even when this didn’t work out Reiss kept in touch with us to see if we had found another property .After finding another property Reiss promptly informed the lender and within a week the valuation was done and we had a mortgage offer in less than 24hrs.We can not thank these two enough for making the process better for us.I know we paid for the service but we would have lost our minds if we didn’t have their support and expertise .we are now looking forward to moving to our bigger home soon thanks to Simply.You are simply the best”

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Posted 3 years ago

“Great service and pulled out all the stops to secure a mortgage for us. Only downside was there seemed to be too many people working on our file. Which lead to misleading information from different members of the team at times. Thank Matthew Nurcombe and Tracey Miller”

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Posted 3 years ago

“Communication and updates was excellent. Really appreciated all the help that was offered. Was kept up to date mostly every day. And felt really reassured after being told with different advisor companies that a mortgage wouldn’t be possible to us. However, the services is expensive, but they have helped with our perfect home.”

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Posted 4 years ago

“All were very helpful however it took a long time ... maybe due to me also though”

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Posted 4 years ago

“I cannot fault the service, as despite a couple of curve balls thrown in the applications direction, they still managed to secure a mortgage with a high street lender despite all our reservations. My only criticism, and I know this is a widespread one is that the fee charge is very high - £2,495 for us! It is however, only charged on the formal offer of the mortgage, so if they can't get one, you won't pay - although don't quote me on that, check the T&Cs!!!”

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Posted 5 years ago

“The fee of £1,995 is undoubtedly expensive, particularly as they also earn commission from the mortgage lender so it does feel to begin with that the company is taking advantage of people in a desperate situation. However, the level of customer service me and my partner experienced was superb and, to some extent, justified the fee. My issue was a £189 CCJ which had been settled for nearly 5 years but still caused some issues getting a good rate/acceptance at all, particularly at 95% LTV despite my current credit score position being excellent. David White and Charlotte guided me through the process every step of the way with quick responses to my questions in what was a very stressful time. They sorted me the best rate I had been quoted, even before the CCJ became an issue, with a top 5 high street bank and made the dream of owning our first home possible. Would definitely recommend, particularly if you have been let down by a "Computer says no" broker like L&C. Only reason not 5 star is I think the fee is too expensive when commission is earned on top.”

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Posted 5 years ago

“Good friendly staff did what we needed can’t really say much more it was all spot on and we were always told what was happening , only downfall you get passed about a little to start with would be better with one person from start to finish in my eyes but I would defiantly recommend to friends”

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Posted 5 years ago

Simply Adverse is rated 5.0 based on 995 reviews