Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: Nelson House, 9-10 Nelson Business Park,, Bergen Way,, King's Lynn, Norfolk
Rating: 4.44

4.4 Rating 7,531 Reviews

85 %

of reviewers recommend Sealskinz Ltd

4.4

Based on 7,531 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Sealskinz Ltd 5 star review on 28th February 2026

124

Anonymous

Anonymous // 01/01/2019

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“The sizing was way off the mark. The gloves were a lot smaller than expected as per your recommendation.”

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Posted 2 years ago

“Product is quality as expected but the lack of communication from sealskinz was extremely disappointing. Took over a week to dispatch for delivery, and due to the lack of updates I chased for answers several times. Did not receive a single response. Very disappointing.”

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Posted 2 years ago

Hi Ryan, Thank you for your review. We can see that our Support Team sent 4 emails to you regarding updates on your order. We are sorry if these were not received. Sometimes our messages are filtered to spam or junk folders. You should have also received tracking updates separately. Please get in touch if you would like to discuss anything further. We can be reached at help@sealskinz.com. Kind regards, Sealskinz Team

Posted 2 years ago

“Item ordered very large even though I used the size guide and had to chase refund as after 10 day no return confirmation from sealskinz.”

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Posted 2 years ago

“The neoprene boots I bought immediatrly broke when I tried them on for the first time. Heel pull loop tore at the seam.”

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Posted 2 years ago

Thank you for leaving a review of the Caston overshoes. We are so sorry to hear that this has happened. Please reach out to our help desk via help@sealskinz.com or start a Claim with us: https://www.sealskinz.com/pages/sealskinz-guarantees If you have already contacted us previously but have not heard anything back, please check your spam/junk folder as our replies can sometimes land there. We hope to hear from you soon to assist in this matter. Kind regards, Sealskinz Team

Posted 2 years ago

“Took a long time for delivery, 3 weeks. Hat ordered is just ok. Site not recommended. Sorry”

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Posted 2 years ago

“While the quality is good, the thumb is grossly disproportionately under-insulated. In addition, the size guide would have me wearing a medium, but I barely fit into a large, and could really use an extra large.”

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Posted 2 years ago

“Not waterproof but at least warm perf.fit”

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Posted 2 years ago

“Item size are far too small.”

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Posted 2 years ago

“Nice gloves. If you have very long fingers”

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Posted 2 years ago

“la talla es demasiado grande y sobra mucha tela”

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Posted 2 years ago

“De maten kloppen niet”

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Posted 2 years ago

“Magnets in wrong place. Useless. Still not had a refund.”

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Posted 2 years ago

Hi Thomas, Thank you for your honest review. We are very sorry you received a faulty glove and can assure you we have received your return. This should be processed within the next couple of days. You will receive an email update when this has been completed. Please be aware some of our emails may go to a junk or spam folder. We are very sorry for any inconvenience or disappointment caused by the faulty product. Please do not hesitate to contact our Support Team (help@sealskinz.com) if you have any other queries or concerns in the meantime. Kind regards, Sealskinz Team

Posted 2 years ago

“I need a bigger size, large is too tight”

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Posted 2 years ago

“de maat tabel van de handschoenen op de website is niet correct. Ik heb de opmeting gedaan conform instructie en daarmee een XL maat besteld. Deze bleek duidelijk de klein en moest een XXL zijn. Dat is jammer dat het niet in een keer goed ging, want daardoor extra kosten vanwege terugsturen naar de UK.”

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Posted 2 years ago

“Good delivery service. Only completed one MTB ride so far but my feet felt cold. Will stick with it but slightly underwhelmed at present.”

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Posted 2 years ago

“I've returned the gloves. They were too small. Are you crediting the money or sending me the next size up?”

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Posted 2 years ago

“Not great on product or customer service. Sizing was well out and had to play email tennis with customer services to get my refund. Won’t consider their products going forward based on this. I got the impression they didn’t believe me and was asked to submit a number of photographs as evidence.”

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Posted 2 years ago

“I am very frustrated to learn that I am being asked to pay customs fees on my order in order which i was not informed about at the time of purchase. I purchased from the website ending in '.ca', expected free shipping and delivery per website advertising. There is nothing on the website about customs fees and I did not know that my order was being shipped from abroad until after I placed it. I would not have made the order if I was aware of the additional customs fees I would be required to pay. I have put in a written complaint but have not heard a response yet. I will not be making any future purchases from this company. I am very disappointed as I have been satisfied with ordering from them in the past when I was not required to pay any extra fees on delivery.”

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Posted 2 years ago

“Took a lot longer to be delivered.. still need to pick up from courier.. thought I got a great deal with Black Friday sale 35% off.. total bill $137.. But Just got a $42 charge for duty and taxes . 30% … brutal… wish I was advised before purchase… hope the gloves work well”

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Posted 2 years ago

Hi Brian, We're really sorry this happened. Please check your junk or spam folders as our email sent earlier today regarding the mistaken charges may have become lost there. We hope to assist you soon. Kind regards, Sealskinz Team

Posted 2 years ago

“I ordered 13 days ago and I still haven't received my order. I've received an email regarding the delay so I'll just have to wait it out.”

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Posted 2 years ago

Sealskinz Ltd is rated 4.4 based on 7,531 reviews