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Sealskinz Ltd Reviews

4.4 Rating 7,553 Reviews
85 %
of reviewers recommend Sealskinz Ltd
4.4
Based on 7,553 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Sealskinz Ltd Reviews

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Good client service Friendly and helpfull
Helpful Report
Posted 3 months ago
Hi Elien, Thank you for the 4-star review! We’re glad you found our client service friendly and helpful. If there’s anything else we can do to earn that 5th star next time, we would love to hear from you. Kind regards, Team Sealskinz
Posted 3 months ago
Easy, efficient, not issues and great product
Helpful Report
Posted 3 months ago
Hi Jane, Thank you for the 5-star review! We’re glad you found it easy and efficient and that you’re happy with the product. If there’s anything else we can help with, just let us know. Kind regards, Team Sealskinz
Posted 3 months ago
Originally ordered the wrong socks for cycling and customer services kindly sorted it out. Not tried the replacement socks in the wet but they are warm and confortable. I did follow the sizing advice to size up if at the upper limit of the guide. However, next time i will probably go with my normal shoe size as the socks are a little loose for my liking.
Helpful Report
Posted 3 months ago
Hi Kevin, Thank you for the 5-star review! We’re glad our team could help sort the swap and that the replacement socks feel warm and comfortable. If there’s anything else we can help with, just let us know. Kind regards, Team Sealskinz
Posted 3 months ago
I have not received my order it has been over a month. I have reached out to customer service once and they recent my order which I still haven’t received . I’m still waiting to hear from my second attempt to contact your customer service once department .
Helpful Report
Posted 3 months ago
Hello Selena, Thank you for taking the time to write a review regarding your recent experience. We are very sorry for any delay with your purchase. We can see that our team is still in touch with you and working to track down the replacement order. If you have any further questions or concerns, please get back to our Support Team on the current email thread. Kind regards, Team Sealskinz
Posted 3 months ago
very good ..
Helpful Report
Posted 3 months ago
Hi there, Thank you for the 4-star review! We’re glad you found the service very good. If there’s anything we can do to earn that 5th star, please let us know! Kind regards, Team Sealskinz
Posted 3 months ago
Very impressed great quality
Helpful Report
Posted 3 months ago
Hi Simon, Thank you for the 5-star review! We’re thrilled to hear you’re impressed with the great quality. If there’s anything else you’d like to share or we can help with, please let us know. Kind regards, Team Sealskinz
Posted 3 months ago
These are the best trail running socks in the world
Helpful Report
Posted 3 months ago
Hi Aneka, Thank you for the 5-star review! We’re thrilled to hear you consider Sealskinz socks the best for trail running. If there’s anything else you’d like to share or we can help with, please let us know. Kind regards, Team Sealskinz
Posted 3 months ago
Bought the coat from sealskinz and it of good quality and fits nicely. However I would have thought the coat would be 100% waterproof due to how impressed I gave been with the socks in the past. This coat is quite waterproof but not completely, I did expect it to be better considering the high price.
Helpful Report
Posted 3 months ago
Hi Ryan, Thank you for your review and valuable feedback. We’re glad the jacket is of good quality and fits nicely but sorry to hear that you haven't found it as waterproof as our other Aquasealz products. We would be happy to discuss this further if you'd like? Please get in touch if you're up to sharing more details of your experience with the Brancaster. Kind regards, Team Sealskinz
Posted 3 months ago
Order and delivery were very quick. We were recommended to your company for your products. We cannot comment on hat as it is a Christmas present. I am sure the recipient will not be disappointed.
Helpful Report
Posted 3 months ago
Hi Janet, Thank you for the 5-star rating! We’re glad the order and delivery were quick and that you were recommended our products. If there’s anything else we can assist with, please let us know. Kind regards, Team Sealskinz
Posted 3 months ago
I bought these gloves primarily to use a mobile without taking them off. It is a bit hit and miss using the phone. Also I can still feel the cold if it's below 5 degrees.
Helpful Report
Posted 3 months ago
Hi Ray, Thank you for the 4-star review. Your feedback regarding the touchscreen and warmth is appreciated and noted. If we can be of any assistance with a recommendation or anything else, please do not hesitate to get in touch. Kind regards, Team Sealskinz
Posted 3 months ago
I purchase my gloves around a month ago now and have been very impressed with them so far. They are extremely comfortable and have a great fit, the grip is perfect for driving and other tasks.
Helpful Report
Posted 3 months ago
Hi Chris, Thank you for the 5-star rating! We’re thrilled to hear the gloves are comfortable, fit well, and have great grip for driving and other tasks. If there’s ever anything we can help with, just let us know. Kind regards, Team Sealskinz
Posted 3 months ago
Very quick delivery and exceptional product
Helpful Report
Posted 3 months ago
Hi Alan, Thank you for the 5-star rating! We’re thrilled to hear the delivery was quick and the product exceptional. If there’s anything else we can help with, just let us know. Kind regards, Team Sealskinz
Posted 3 months ago
I had an issue with a pair of waterproof socks which was dealt with quickly and professionally. This company gives an outstanding level of service which sadly is a rarity these days. Thank you!
Helpful Report
Posted 3 months ago
Hi Louis, Thank you for the 5-star rating! We’re thrilled to hear your issue was resolved quickly and professionally. We aim to provide an outstanding level of service and your feedback confirms we’re on the right track. If there’s anything else we can help with, just let us know. Kind regards, Team Sealskinz
Posted 3 months ago
My experiences with Sealskinz have always been positive. The company stands behind their products, and their customer service is excellent. I will gladly continue being a returning customer.
Helpful Report
Posted 3 months ago
Hi Peter, Thank you for the 5-star rating! Feedback like yours is what keeps us striving for the best. We look forward to your continued support! If there’s anything else we can help with, just let us know. Kind regards, Team Sealskinz
Posted 3 months ago
Bought some waterproof cycling over shoes went out in a downpour feet very wet so very dissapointed .
Helpful Report
Posted 3 months ago
Hello Karl, Thank you for your review. We are very sorry to hear that your overshoes have not kept your feet dry. Please consider filling out a Claim Form on our website for assistance with our warranty coverage options; https://www.sealskinz.com/pages/faulty-goods If we can be of any other assistance, please do not hesitate to get in touch. Kind regards, Team Sealskinz
Posted 3 months ago
One of my batteries died and it was replaced in no time. Thankyou Sealskinz. Great service
Helpful Report
Posted 3 months ago
Hi Michael, Thank you for the 5-star rating. We’re glad the battery was replaced quickly and you’re happy with the service. We do pride ourselves on our outstanding customer service team! If there’s anything else we can help with, just let us know. Kind regards, Team Sealskinz
Posted 3 months ago
Good quality product at a fair price.
Helpful Report
Posted 3 months ago
Hi Keith, Thank you for the 5-star rating. We’re glad you’re happy with the good quality product at a fair price. If there’s anything else we can help with, just let us know. Kind regards, Team Sealskinz
Posted 3 months ago
Great website. Took advantage of a sale to buy a gift for my friend’s Christmas. Lovely boxed set mittens and hat.
Helpful Report
Posted 3 months ago
Hi, Thank you for the 5/5 rating. We’re glad you found a lovely boxed set mittens and hat for your friend’s Christmas. If there’s anything else we can help with, just let us know. Kind regards, Team Sealskinz
Posted 3 months ago
Items delivered promptly with hasle free order from website.
Helpful Report
Posted 3 months ago
Hi Darrin, Thank you for the 5/5 rating. We’re glad you found delivery prompt and the ordering process hassle-free from our website. If there’s anything else we can help with, just let us know. Kind regards, Team Sealskinz
Posted 3 months ago
I wished to return one of the tweaks I purchaso respoed. I received no response to my qu3ry how to do this. There was no info 8n the packag3 so I posted the s3cond pair to the shipping return address. Still no response.
Helpful Report
Posted 3 months ago
Hello Myles, Thank you for your review. We're very sorry to hear of any difficulty in arranging a return. Our team was unable to locate any email, chat, or calls from you prior to this. We are sure we would have helped you otherwise. We do offer free US returns and this can be found linked on our website. We look forward to receiving your return in due course. Please reach out to us if we can be of any further assistance. Kind regards, Team Sealskinz
Posted 3 months ago
Sealskinz Ltd is rated 4.4 based on 7,553 reviews