Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,988 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,988 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“Fantastic choice, had just what I needed, prices are competitive and delivery was fast.”

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Posted 5 months ago

“Excellent service as always, quick delivery and great prices.”

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Posted 5 months ago

“Recently become a customer, and I always receive great service, cant get better than that😁”

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Posted 5 months ago

“Excellent service as usual. And prompt quick delivery. Highly recommended”

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Posted 5 months ago

“Very good service and very quick dispatch of goods. I will shop here again”

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Posted 5 months ago

“Always excellent service. My go to online shop for model sundries and kits.”

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Posted 5 months ago

“Excellent service. Goods came quickly, were what I wanted and were well packed Thank you”

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Posted 5 months ago

“Swift deivery, good communication, and exactly as described”

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Posted 5 months ago

“Prompt service, items as described- no issues. Would recommend.”

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Posted 5 months ago

“Hi well what can l say about the Scale Model Shop the service was excellent their website was great to surf too find what l was looking for plus it was a very quick delivery. Thankyou Dave M.”

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Posted 5 months ago

“Good product, delivery was very good.”

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Posted 5 months ago

“Recently purchased 10 18ml dropper bottles of Vallejo Model Colour acrylic paint for the interior of a 1:16 Panther tank I’m building. Super quick dispatch & arrived in superb packaging & in excellent condition. Scale Model Shop is where I always seem to find what I’m looking for, & at the best prices. I google a product & it seems it’s always S.M.S. that has it. Never any drama ordering from their site & I have total confidence that what I ordered will be what I get. Very pleased & I can highly recommend Scale Model Shop for everything I need for my hobby.”

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Posted 5 months ago

“No fuss, all as described and package carefully. All items arraived in perferct condition.”

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Posted 5 months ago

“Paints delivered promptly and securely packaged.”

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Posted 5 months ago

“Last Christmas I bought the ‘Atlantic Express’ model but didn’t get around to building it until mid August. I took me a few days to build and over that time I gained confidence in building a Wood Trick model. ‘That looks good’ everyone said. So I bought the ‘Locomotive R-17’ ! This one was far harder to assemble and if I hadn’t built the easier Atlantic I think I might have ‘binned’ the Locomotive R-17 long before completion. But I persisted and it is being praised by all who have seen it. Now, bring on my next project …..”

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Posted 5 months ago

“Over the last two or three years I’ve ordered items on a pretty regular basis from Scale Model Shop. Their service is always impeccable. Items arrive within days, securely packaged and exactly as described. An unqualified five stars.”

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Posted 5 months ago

“Wilde range of items easy to use site fast despatch quick delivery by Royal mail”

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Posted 5 months ago

“Great service just a shame cant always use klarna”

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Posted 5 months ago

“Loads of exceptional models, covering all years, countries etc., with lots of accessories to make fantastic scenarios and dioramas...,you want it, the've got it. Superb delivery service.”

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Posted 5 months ago

“Always a quick delivery and because of the quality packaging I have never had anything damaged and that includes glass jars of paint. I really like the fact that in what I think is fifteen years of service I've always been able to get the kit I wanted,if it's out of stock then you are told that it's out of stock and you're even notified if and when it becomes available. I really am a satisfied customer.”

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Posted 5 months ago

Scale Model Shop Ltd is rated 5.0 based on 13,988 reviews