“I was sold a "vintage" pair of flared trousers only for them to arrive and be an extremely cheaply made supermarket pair. when I confronted the brand as to why I was lied to and sold to dishonestly, I was ignored and forgotten about. very dissatisfied and extremely disappointing business practice.”
Thank you for your review.
We are sorry to hear you had a bad experience. As Rokit garments are vintage items (unless stated otherwise), the label sizes can vary from today's standardized clothing sizes. For this reason, our team measure every single garment that is listed on our website. You can find more information here: https://www.rokit.co.uk/pages/size-guide-care.
Regarding returns, we state on our website that Rokit does not provide return labels. However, you can return any item within 30 days of the purchase date by following the instruction on this page: https://www.rokit.co.uk/pages/delivery-returns
Please do let us know if we have clarified your concerns. We are here to support you.
Thank you
The Rokit team
