Hi Anthony,
Refunds for website returns can only be processed at our HQ and not at the stores, so the stores can send your returns back to us but it may take a few days. If you're ever concerned about the status of your return, please reach out to our customer care team! They'll always be more than happy to let you know where in the process they are :)
“Great item at a great price. Item was just like photo and dexription. So pleased to receive it. Thank you. Great communication and delivery. 5* service all the way.”
“Jacket is RARE and a reasonable price, it also came very quickly! I'm delighted but can't wear it until it gets cold again. Just glad to have it in the closet for now.”
“Really great communication when one of the items I ordered was actually already sold, processed the refund for me quickly. The item I ordered that was in stock was delivered quickly and condition was exactly as described.”
“Rokit is one of my go to shops to have a mooch.
I have found some gems over the years. What great locations too. I frequent the Camden and Covent Garden branches and it’s a treat to do so.
The staff are always friendly and seem happy which is unusual for short staff these days.
Shopping on line was easy and efficient too but I prefer to visit the shops.
Don’t stop…Rokit”
“Love, Love, Love Rockit, I always come here before I look elsewhere for my pieces, I have bought many times from Rockit and they never ever disappoint. Every day I check out their website to find more vintage at reasonable prices, and there is always something I want.Love ❤️ and many thanks Rockit.”
“The jacket I purchased was in excellent condition and an excellent fit. Efficiently despatched and arrived at my home in Australia within a few days.”
