Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.73

4.7 Rating 612 Reviews

93 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.7

Based on 612 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 10th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Futher to my phone conversation with Claire. The whole purchase transaction was superb. From initial enquiry to final purchase. Claire was so polite, curtious and helpful. I will not hesitate to return in future. 👍👍👍”

Helpful Report

Posted 3 months ago

Dear Alyn,Thank you so much for your amazing 5-star rating of Rhinox Group Ltd! We truly appreciate your kind words and the time you took to share your positive experience with us. Further to my phone conversation with Claire, we are thrilled to hear that the whole purchase transaction was superb for you, from the initial enquiry to the final purchase. We're glad that Claire was able to assist you with such politeness, courtesy, and helpfulness. We're grateful for your support and we are looking forward to serving you again in the future. If you have any other questions or need further assistance, please don't hesitate to reach out. Thank you once again for choosing Rhinox Group Ltd. Your satisfaction is our top priority! Warm regards, David Hooper

Posted 3 months ago

“Quick and efficient service”

Helpful Report

Posted 3 months ago

Dear [Reviewer's Name],Thank you sincerely for awarding Rhinox Group Ltd. with a perfect 5-star rating! We are thrilled to hear that you had a great experience with us and we appreciate you taking the time to share your positive feedback. At Rhinox Group Ltd., our goal is to provide our customers with quick and efficient service, and we are delighted that our efforts were recognized by you. It is incredibly rewarding to know that we could meet your expectations and deliver a satisfactory experience. Once again, we extend our gratitude for your kind words and the stellar rating. Your support means a lot to us, and we look forward to serving you again in the future. Warm regards, David Rhinox Group Ltd.

Posted 3 months ago

“Rhinox Service and Quality of there Product is Excellent. All our machines have Rhinox Buckets and Attachments. Mainly because of there Quality of the Product/ Delevery and aftersales. Even the Care that goes into the Packing of the Product before Dispact.”

Helpful Report

Posted 3 months ago

Dear Cliff,Thank you so much for your incredible 5-star rating of Rhinox Group Ltd! We truly appreciate your kind words and are thrilled to hear that you are satisfied with our service and product quality. We take immense pride in providing excellent service and top-notch products. It's great to hear that you have chosen Rhinox Buckets and Attachments for all your machines, primarily due to the exceptional quality of our products and the efficient delivery and aftersales support we offer. We also want to mention the utmost care we put into packing our products before dispatch. We believe in ensuring that our products arrive at your doorstep in perfect condition, ready to exceed your expectations. Thank you once again for your fantastic feedback and for being a loyal customer. We truly value your support and look forward to serving you in the future. Best regards, David Rhinox Group Ltd

Posted 3 months ago

“Very good service and quality”

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Posted 3 months ago

Dear David,Thank you so much for taking the time to leave a fantastic 5-star rating for Rhinox Group Ltd. We truly appreciate your kind words and support. We're thrilled to hear that you had a great experience with us. Providing very good service and quality is what we strive for, and it's rewarding to know that we met your expectations. Once again, thank you for choosing Rhinox Group Ltd. We look forward to serving you in the future. Best regards, David Hooper

Posted 3 months ago

“Excellent”

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Posted 3 months ago

Dear Hayden,Thank you so much for your outstanding 5-star rating of Rhinox Group Ltd! We truly appreciate your support and are thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we are delighted to have met your expectations. If you ever require any further assistance or have any questions, please feel free to reach out. Thank you once again for choosing Rhinox Group Ltd. We value your trust and look forward to serving you in the future. Best regards, David

Posted 3 months ago

“Good service & friendly staff who are very helpful.”

Helpful Report

Posted 3 months ago

Thank you so much, Mike, for your outstanding 5-star rating of Rhinox Group Ltd. We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with our company. Good service & friendly staff who are very helpful is what we strive for, so we are delighted to know that we met your expectations. We look forward to serving you again in the future. Thank you for choosing Rhinox Group Ltd.!

Posted 3 months ago

“Service was spot on, the delivery driver took care to hide the bucket from road view infrint of my van a sterling effort”

Helpful Report

Posted 3 months ago

Dear Michael,Thank you so much for your outstanding 5-star rating of Rhinox Group Ltd! We truly appreciate your kind words and are thrilled to hear that our service exceeded your expectations. We are especially pleased to know that our delivery driver went the extra mile to ensure your satisfaction. Their effort in hiding the bucket from road view in front of your van is commendable and demonstrates our commitment to providing top-notch service. Once again, thank you for choosing Rhinox Group Ltd. We look forward to serving you again in the future! Best regards, David

Posted 3 months ago

“Highly recommend, excellent service. 👌 Once the grader had been made to order we were expecting delivery to be a couple of days, however it arrived the very next day, with a lovely delivery guy. Fantastic, thank you.”

Helpful Report

Posted 3 months ago

Dear FCP,Thank you so much for giving Rhinox Group Ltd a 5-star rating! We're thrilled to hear that you had an excellent experience with our service. We truly appreciate your kind words, especially your recommendation. 👌 We take pride in providing top-notch service to our customers, and we're glad to hear that your grader was made to order and delivered promptly. Our team strives to exceed expectations and ensure a seamless delivery process. It's wonderful to know that our delivery guy played a role in making your experience even more delightful. Once again, thank you for your fantastic review. We are grateful for your support and look forward to serving you again in the future. Best regards, David Hooper

Posted 3 months ago

“Excellent service and although the item was out of stock when I ordered it, I was contacted personally by phone to apologise and tell me when to expect it. It duly arrived as promised.”

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Posted 3 months ago

Thank you so much, Nigel, for your outstanding 5-star rating of Rhinox Group Ltd! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our company. We understand the inconvenience caused by the item being out of stock when you placed your order, and we apologize for any inconvenience caused. However, we are glad that our team took the initiative to personally reach out to you via phone to apologize and provide you with a revised timeframe for the item's arrival. We strive to deliver excellent service and ensure our customers' satisfaction. Your kind words regarding our timely delivery are greatly appreciated. Meeting promised expectations is one of our top priorities, and we are glad to have fulfilled this commitment for you. Once again, thank you for taking the time to share your feedback. Your support means the world to us, and we look forward to serving you with excellence in the future.

Posted 3 months ago

“Excellent quality pins and bushes. Prompt delivery. Would definitely recommend.”

Helpful Report

Posted 3 months ago

Dear Michael,Thank you so much for your fantastic 5-star rating of Rhinox Group Ltd. We greatly appreciate your support and are thrilled to hear that you were satisfied with our products. We strive to provide excellent quality pins and bushes, along with prompt delivery, to ensure our customers receive the best experience possible. Your recommendation means a lot to us, and we look forward to serving you again in the future. Best regards, David

Posted 3 months ago

“we recently purchased a riddle bucket and then required another custom build, for a smaller machine. Our description was explained on the phone , drawing sent same day and delivered 3 days later. An effortless transaction and made to last.”

Helpful Report

Posted 3 months ago

Dear S,Thank you so much for taking the time to give Rhinox Group Ltd a 5-star rating! We truly appreciate your support and are thrilled to hear about your positive experience with us. You recently purchased a riddle bucket from us and we're delighted to hear that you were satisfied with it. We understand that you required another custom build for a smaller machine, and we're glad that we could assist you with that as well. Our team strives to provide seamless and efficient transactions, and it's wonderful to know that we were able to meet your expectations. We pride ourselves on our excellent customer service, and we're glad that we were able to accurately understand your requirements over the phone. It's great to hear that the drawing was sent to you on the same day and the delivery was made just 3 days later. We are committed to providing high-quality and durable equipment, and we're thrilled to hear that your purchase is made to last. Should you need any assistance in the future, please don't hesitate to reach out to us. Once again, thank you for your kind words and for choosing Rhinox Group Ltd. We look forward to serving you again in the future. Best regards, [Your Name]

Posted 3 months ago

“Bucket was easy to find on the website once I typed in the excavators make and model. Bucket arrived on time and was exactly what I needed to keep my business going.”

Helpful Report

Posted 3 months ago

Dear Justin,Thank you so much for your fantastic 5-star rating of our company, Rhinox Group Ltd. We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're delighted to know that you found the bucket you needed with ease on our website by simply entering the excavator's make and model. It's great to hear that the bucket arrived on time and met your exact requirements, enabling you to continue running your business smoothly. Once again, we extend our heartfelt gratitude for your kind words and commendation. We look forward to serving you again in the future! Best regards, David Hooper Rhinox Group Ltd.

Posted 3 months ago

“Very simple and straightforward to order what I wanted. Staff are helpful and delivery was fast and no hassle”

Helpful Report

Posted 3 months ago

Dear Michael,Thank you so much for giving Rhinox Group Ltd a brilliant 5-star rating! We are thrilled to hear that your experience with us was very simple and straightforward. Our team takes pride in providing exceptional service, and we are glad to know that our helpful staff made your ordering process hassle-free. We also appreciate your kind words about our fast and efficient delivery service. Your support means the world to us, and we look forward to serving you again in the future. Best regards, David

Posted 3 months ago

“Brilliant service, thanks”

Helpful Report

Posted 3 months ago

Thank you so much for your amazing 5-star rating of Rhinox Group Ltd! We truly appreciate your kind words and support. It's fantastic to hear that you found our service brilliant. Thanks again for choosing us, and we look forward to serving you again in the future!

Posted 3 months ago

“Fantastic customer service and another quality product, i had browsed the website a couple of times and couldn't quite find the best solution for my needs. I was contacted by one of the team ( Jethro ) who was not at all pushy and helped me find what i needed. A couple of weeks since delivery and a follow up call from Jethro this week to see how we are getting on was much appreciated. Thank You!”

Helpful Report

Posted 3 months ago

Dear Stuart,Thank you so much for your fantastic 5-star rating of Rhinox Group Ltd! We are thrilled to hear that you had a great experience with our customer service and that we were able to provide you with a quality product that meets your needs. We are glad to hear that Jethro was able to assist you in finding the best solution without being pushy. Our team is committed to ensuring that our customers have a smooth and enjoyable browsing experience on our website. It's also great to know that Jethro followed up with you after delivery to see how everything is going. Providing excellent customer service is always our top priority, and we are pleased to have met your expectations. Thank you once again for choosing Rhinox Group Ltd. If you have any further questions or need any assistance in the future, please feel free to reach out to us. We are here to help! Best regards, David

Posted 3 months ago

“customer service is fantastic, Caroline Alves was so knowledgeable about Rhinox products, digger buckets was delivered the next day what more could you want. Thank Rhinox.”

Helpful Report

Posted 3 months ago

Dear Darren,Thank you so much for your amazing 5-star rating of Rhinox Group Ltd.! We greatly appreciate your positive feedback and are thrilled that you had such a fantastic experience with our customer service. Caroline Alves, in particular, will be delighted to hear that her knowledge about Rhinox products was beneficial to you. We strive to provide outstanding service, and it's wonderful to know that we met your expectations. We're even more pleased to hear that your digger buckets were delivered promptly the very next day! Once again, Darren, thank you for choosing Rhinox Group Ltd. We truly appreciate your support, and we look forward to serving you again in the future. Best regards, David

Posted 3 months ago

“They provide, a good custom service and they have very polite staff. 5 star”

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Posted 3 months ago

Thank you so much, Petrea, for your amazing 5-star rating of Rhinox Group Ltd! We truly appreciate your kind words about our custom service and our polite staff. We are delighted to have met your expectations and provided you with a positive experience. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Regards David

Posted 3 months ago

“Excellent quality and value for money, should of bought a new ditching bucket years ago”

Helpful Report

Posted 3 months ago

Dear Julian,Thank you so much for your outstanding 5-star rating of Rhinox Group Ltd. We are thrilled to hear that you consider our products to have excellent quality and value for money. Your satisfaction means the world to us, and we are delighted to have provided you with a top-notch experience. Additionally, we couldn't agree more with your statement about the new ditching bucket. We are glad to have been able to meet your expectations, and we hope that our product brings you great success in your projects. Your feedback and support mean a lot to us, and we truly appreciate your recommendation. Once again, thank you for choosing Rhinox Group Ltd. We look forward to serving you again in the future! Best regards, David

Posted 3 months ago

“Very good service”

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Posted 3 months ago

Thank you so much for your exceptional 5-star rating of Rhinox Group Ltd. We greatly appreciate your kind feedback and are thrilled to hear that you found our service very good. Your satisfaction is our top priority, and we will do everything possible to continue delivering the same level of excellence in the future. Thank you once again for choosing Rhinox Group Ltd. We truly value your business and look forward to serving you again. Best regards David

Posted 3 months ago

“Very impressed by your customer service , we had a problem , and you solved it, no fuss, many thanks Will certainly will use you again”

Helpful Report

Posted 3 months ago

Dear Tony,Thank you so much for your 5-star rating of Rhinox Group Ltd.! We greatly appreciate it. We are thrilled to hear that you were very impressed by our customer service. Our team strives to provide top-notch assistance at all times. It's fantastic to know that we were able to promptly solve your problem without any fuss. Many thanks for your kind words! We are delighted to have earned your trust and we look forward to serving you again in the future. Should you need any further assistance, please do not hesitate to reach out. Once again, thank you for choosing Rhinox Group Ltd. as your trusted partner! Best regards, David

Posted 3 months ago

Rhinox Group Ltd is rated 4.7 based on 612 reviews