Red Rock Games Reviews

Name: Red Rock Games
Rating: 4.96

5.0 Rating 797 Reviews

99 %

of reviewers recommend Red Rock Games

5.0

Based on 797 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Red Rock Games:

Red Rock Games is an independent tabletop gaming retailer based in South Devon. We offer an ever growing range of board games, card games and role playing games at competitive prices to UK based customers. We pride ourselves on our exemplary customer service and look forward to serving you in the near future.

Visit Website

Phone:

0800 024 8780

Email:

customer.services@redrockgames.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have bought from red rock before and this wasn't an issue but this time was very frustrating. I made multiple purchases of the Exit advent calendar and had them delivered to different addresses. All of them arrived late (which is particularly annoying for an advent calendar) one of them a full week after red rock said it would arrive.”

Helpful Report

Hi Joe Thanks very much for your orders and we're really sorry about the delivery experience you have had. They were all despatched on the next working day after Black Friday, as per our standard shipping terms. The delay appears to have been down to Royal Mail and is likely to be due to the increased volumes of mail they are handling at this time of year. For orders that need to be delivered promptly, we always recommend customers choose either our Standard or Express shipping options rather than use our Free Economy service. We will happily upgrade your shipping on your next order if you choose to order from us again, just let us know at the time. Kind regards Martin

Red Rock Games is rated 5.0 based on 797 reviews