“Plumb2u a company that is makes it easy enough to find and purchase exactly what you require. Have dealt with them in the past and buying from them is straight forward enough. Goods competitively priced with speedy delivery.”
“Ordered the EasyControl Bosch thermostat, it is a very good price and works very well, my only gripe is I paid the extra to have it delivered the next day well before the 3pm cut off time and it took 2 days to come.”
“Easy to order website, with fast delivery. One item was damaged in transit, on emailing I was immediately offered a refund or replacement. The replacement item once again arrived quickly. Excellent customer services to sort out the problem so quickly.”
“I’ve ordered 4 Ideal Standard Pneumatic Dual Flush Valve, unfortunately one was delivered faulty, which I learned about only 2 weeks after I’ve received the order as it was unpacked by my plumber when he was available and he told me it is faulty, obviously never been used. However when I wanted to request a refund and send the product back, it is stated this can be done if I notify you 24 hours after I received the parcel, but I had no way of knowing until I had a professional come and see it. Disappointing”
“Complete lack of customer empathy. Told the item ordered was available. Then it was going to be delivered in 7 days. Then it was on the way. It would appear that they have zero coordination between customer service, order entry and despatch”
“My parcel arrived with the wrong items. I contacted the team at plumb2u, and they were brilliant at getting it sorted, quick, professional, great customer service from a general packing error. Thank you plaumb2u for sorting this.”