Pillow Wad Reviews

Name: Pillow Wad
Address: Rookery Farm, Hinton-in-the-Hedges, Rookery Farm, Hinton-in-the-Hedges, Northamptonshire
Rating: 4.90

4.9 Rating 290 Reviews

98 %

of reviewers recommend Pillow Wad

4.9

Based on 290 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Pillow Wad 5 star review on 29th April 2025

Dawn Anderson

Pillow Wad 5 star review on 14th April 2025

Clare Mathews

Pillow Wad 5 star review on 12th April 2025

Nic Terry

Pillow Wad 5 star review on 6th April 2025

Joanne Lau

Pillow Wad 5 star review on 12th March 2025

Zarah Houlihan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products. My two bunnies are tucking in! They especially like the hay and dandelion leaves.”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback with us! We're delighted to hear that your two bunnies are enjoying our products, particularly the hay and dandelion leaves. There's nothing quite like seeing happy bunnies enjoying their meal! Providing high-quality products for your furry friends is our top priority, and we're thrilled to know that we've hit the mark with your bunnies' tastes. If there's anything else we can do to enhance your experience or if you have any questions, please don't hesitate to reach out. We're here to ensure your bunnies stay happy and healthy! The Pillow Wad Team 🌿🐾

Posted 1 year ago

“Items were delivered less than 24 hours after I ordered them. Competitive pricing and good packaging. Very pleased and would recommend.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your positive experience with our service! We're thrilled to hear that your items arrived promptly, and our competitive pricing and packaging met your expectations. Our team is committed to providing efficient and reliable service, and it's fantastic to know that we can exceed your satisfaction. We truly appreciate your recommendation and are grateful for your trust in our brand. If there's anything else we can assist you with or if you have any feedback to share, please feel free to reach out. We look forward to serving you again in the future! The Pillow Wad Team 🌿🐾

Posted 1 year ago

“A Friend sent me a link to this site, really wish I'd known about Pillow Wad sooner. Just going through our first hay order which the baby buns and parents seem to be really enjoying 😋 Was really fast delivery and at a reasonable price. Will definitely be ordering from here in future rather than pre packed pet shop brands”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your experience with Pillow Wad! We're thrilled to hear that your furry ones are loving their first order of hay. We pride ourselves on providing speedy delivery and competitive pricing, so it's wonderful to know that we hit the mark for you. Your satisfaction is our top priority, and we're delighted to have earned your trust as a preferred supplier for your pets' needs. We look forward to serving you and your adorable bunnies in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Until then, happy munching to your little ones! The Pillow Wad Team 🌿🐾

Posted 1 year ago

“DELIVERY ALWAYS FAST, BEST QUALITY WOODCHIPS I HAVE EVER USED IN MANY DECADES OF RODENT AND RABBIT CARE”

Helpful Report

Posted 1 year ago

We're absolutely thrilled to hear that our wood shavings have stood out as the best quality in your many decades of rodent and rabbit care! 🌟 Speedy delivery is a priority for us, and we're glad to have met your expectations on that front as well. Thank you for your continued trust and support! The Pillow Wad Team 🌿🐾

Posted 1 year ago

“Have been a longtime user of Pillow Wad meadow hay for my Guinea pigs. First time ordering from them directly. Super quick delivery and the usual high standard quality. Will definitely be ordering from them again.”

Helpful Report

Posted 1 year ago

Thanks a bunch for your trust in Pillow Wad meadow hay! We're thrilled to hear that you had a smooth experience ordering directly from us and that the quality met your expectations! The Pillow Wad Team 🌿🐾

Posted 1 year ago

“By far the best small animal bedding on the market and now in biodegradable bags too! A1! Very impressive delivery times and affordable bundles too. We are fans!”

Helpful Report

Posted 1 year ago

Thank you so much for your awesome review! We're thrilled to hear that you love our small animal bedding and our switch to biodegradable bags! ♻️ Our speedy delivery and affordable bundles are always something we want to achieve. Thanks for being part of the PW fan club! 🎉 The Pillow Wad Team 🌿🐾

Posted 1 year ago

“As a first time bunny owner I wanted to make sure I was giving them the right stuff and the best ! The website helped me choose with a good rating system. I didn’t know you could get so many types of hey! It’s a new world that’s for sure. Fast delivery and I love that the packaging can go in garden waste. My bunnies love it! It smells amazing when you open the bag and it’s always eaten. Currently giving a mix of Alfalfa and Timothy”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience as a first-time bunny owner! We're thrilled to hear that our website's rating system helped you make informed choices, and we're delighted that you've discovered the wide variety of hay available for your bunnies. Ensuring high-quality products and fast delivery is important to us, and we're glad to hear that our packaging's eco-friendliness has been appreciated. It's fantastic to hear that your bunnies love the hay, and we're pleased that you've found a mix that works well for them. If you ever have any questions or need further assistance, please don't hesitate to reach out. The Pillow Wad Team 🌿🐾

Posted 1 year ago

“My bunny very happy. Quick delivery, kept up to date with delivery & great products. Very happy”

Helpful Report

Posted 1 year ago

We're thrilled to hear that your bunny is very happy with our products! Ensuring the happiness and well-being of our furry friends is our top priority, and we're delighted that we could provide a quick delivery and keep you informed every step of the way. Thank you for choosing us and for your kind words. The Pillow Wad Team 🌿🐾

Posted 1 year ago

“I absolutely love Pillow Wad! My two guinea pigs Benji & Buddy absolutely love their hay & any forage or treats I get from this amazing company. The communication is great & they are always so helpful. I highly recommend Pillow Wad.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful review! We're thrilled to hear that Benji and Buddy love our hay and forage. Ensuring the happiness and well-being of your guinea pigs is our top priority, and we're delighted that you've had such a positive experience with our products and customer service. Your recommendation means a lot to us, and we're grateful for your support. If there's anything else we can do to assist you and your furry friends, please don't hesitate to reach out. The Pillow Wad Team 🌿🐾

Posted 1 year ago

“My bunnies love their hay from Pillow Wad.”

Helpful Report

Posted 1 year ago

We're thrilled to hear that your bunnies love their hay from Pillow Wad! Ensuring the happiness and well-being of our furry friends is at the heart of what we do, and we're delighted that our hay has become a favourite for your bunnies. Thank you for choosing Pillow Wad, and please feel free to reach out if you ever need anything else for your adorable bunnies. The Pillow Wad Team 🌿🐾

Posted 1 year ago

“The hay is great quality and my Guinea pigs absolutely love it. Preparing my order and delivery was super quick. There was an issue with my parcel being delivered to the entirely wrong address by FedEx but is no fault of Pillow Wad. This is also my first time trying their eco bedding which is also very good with there being no dust and it being very absorbent. It is also very easy to clean. I will most definitely be ordering again from Pillow Wad”

Helpful Report

Posted 1 year ago

Thank you, Paigan, for your fantastic 5-star rating of Pillow Wad! We greatly appreciate your kind words and are thrilled to hear that the hay is of great quality and loved by your Guinea pigs. It's excellent to know that you're also enjoying our Eco-Nest. We take pride in offering a dust-free and highly absorbent option that is easy to clean. Thank you again, The Pillow Wad Team 🌿🐾

Posted 1 year ago

“Fantastic products, my rabbits absolutely love them, and I enjoy there social media posts as they are fun to watch, this is a great company and good prices”

Helpful Report

Posted 1 year ago

Thank you so much for your glowing review and your amazing 5-star rating of Pillow Wad! We are thrilled to hear that your rabbits are loving our products. It’s wonderful to know that you enjoy our social media posts too! We strive to make our content entertaining and engaging, so it's great to hear that you find them fun to watch. Thank you once again for your incredible feedback and for choosing Pillow Wad The Pillow Wad Team 🌿🐾

Posted 1 year ago

“Great mix and fast delivery”

Helpful Report

Posted 1 year ago

Thank you for the 5 star review! The Pillow Wad Team 🌿🐾

Posted 1 year ago

“Our Guinea pigs love this. Good quality, good value and excellent swift delivery”

Helpful Report

Posted 1 year ago

Thank you so much, Lucy, for taking the time to give Pillow Wad a fantastic 5-star rating! We truly appreciate your support and we're thrilled to hear that our product is a hit with your guinea pigs. Thank you for choosing Pillow Wad The Pillow Wad Team 🌿🐾

Posted 1 year ago

“Excellent products and service. Items are easy to order and generally arrive in one or two days. I use the Eco nest product as part bedding for my guinea pigs. It provides warmth, absorbs liquids and is easy to clean out. What's more (and one of the reasons I use Eco nest) it's made of recyclable material and the packaging is biodegradable. In all, a great product and price and free shipping if I spend over £20. Keep it up Pillow Wad team.”

Helpful Report

Posted 1 year ago

Dear Paul, thank you so much for your fantastic 5-star rating of our Pillow Wad product. We truly appreciate your kind words and your loyalty as a customer. We're thrilled to hear that you find our products and services excellent. It's great to know that ordering is easy for you. We're especially proud that our Eco nest is made of recyclable material and that the packaging is biodegradable. Sustainability is one of our top priorities, and we're glad that it aligns with your values as well. Thank you once again, The Pillow Wad Team 🌿🐾

Posted 1 year ago

“Good value and my bunnies love it !”

Pillow Wad 5 star review on 2nd February 2024

Helpful Report

Posted 1 year ago

Thank you Katie for the 5 star review. It is super to know your bunnies are enjoying! The Pillow Wad Team 🌿🐾

Posted 1 year ago

“Great company and brilliant delivery. Some many option on the website and super easy to process a purchase online.”

Helpful Report

Posted 1 year ago

Thank you so much, Joanna, for giving Pillow Wad a 5-star rating! We really appreciate your wonderful feedback. We are thrilled to hear that you had a great experience with our company and found our website easy to navigate and make a purchase. Thank you again for choosing Pillow Wad, The Pillow Wad Team 🌿🐾

Posted 1 year ago

“New customer here! I am so so happy with the quality of this hay! I have ordered both their Timothy hay & meadow hay & am so pleased! Zero dust, long strands- just fantastic quality! I will never go back to buying pet store stuff. Very happy customer & will definitely be setting up a subscription ❤️ Thank you”

Helpful Report

Posted 1 year ago

Dear Zoe, thank you so much for your wonderful 5-star rating of Pillow Wad! We truly appreciate your feedback and are thrilled to hear that you are happy with our hay. We are delighted that our products have exceeded your expectations and that you have decided to switch from buying pet store products to our hay. Thanks again, The Pillow Wad Team 🌿🐾

Posted 1 year ago

“Thanks for your help .Smudge is now enjoying his hay the way he should be”

Helpful Report

Posted 1 year ago

Dear Christine,Thank you so much for giving Pillow Wad a 5-star rating! We greatly appreciate your kind words and positive feedback. It means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again The Pillow Wad Team 🌿🐾

Posted 1 year ago

“Wills Bunnies big and small enjoy the wonderful Pillow Wad range of hay and treats. Happy Bunnies Happy Life🐰”

Helpful Report

Posted 1 year ago

Dear Will, Thank you so much for your amazing 5-star rating of Pillow Wad! We are thrilled to hear that your bunnies are enjoying our hay and treats. 🐰 Thank you again for your support and for taking the time to share your feedback. The Pillow Wad Team 🌿🐾

Posted 1 year ago

Pillow Wad is rated 4.9 based on 290 reviews