Pillow Wad Reviews

Name: Pillow Wad
Address: Rookery Farm, Hinton-in-the-Hedges, Rookery Farm, Hinton-in-the-Hedges, Northamptonshire
Rating: 4.89

4.9 Rating 239 Reviews

97 %

of reviewers recommend Pillow Wad

4.9

Based on 239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Pillow Wad 5 star review on 12th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my first order today, delivery was super quick. Part of my order was the farmers blend hay, I can honestly say I've never seen my buns eat hay so fast, they even left their favourite treats for the hay. No dust great quality, will definitely be buying regularly x”

Helpful Report

Posted 1 week ago

“Fantastic place to order hay and other great items for your fur babies! The quality is so good no dust or bugs in the hay (problem i had frequently with a popular online brand). Pricing is very good and packaging is eco friendly and sensible (meaning not lots of large cardboard boxes). Shipping is super fast & reliable! I am super impressed and love the ethos of Pillow Wad. More importantly my two bunnies love the products. Highly highly recommend :)”

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Posted 1 week ago

“My bunnies love their farmers blend and great value in the large mix and match very fast delivery too! Always happy with their products 👍🏻”

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Posted 2 weeks ago

Thank you for your lovely review! 🌸 We're so happy to hear that your bunnies love the Farmer's Blend and that the large mix-and-match option offers great value for you. It’s wonderful to know you’ve been pleased with our fast delivery and products—your support means so much! If you ever need anything, just let us know. The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“Absolutely great products and service. Deal with delivery issues (out if their control) swiftly and promptly. Would definitely recommend.”

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Posted 3 weeks ago

Thank you so much for your kind words! 🌟 We're thrilled you’re happy with our products and service. It’s great to know that any delivery issues have been sorted quickly for you—we always aim to help as best we can. Your recommendation means a lot to us! If you need anything else, just let us know. The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“Barley straw is lovely and clean and Soft and my rabbits love burrowing in it”

Helpful Report

Posted 3 weeks ago

Thank you for your lovely feedback! 🌾 It’s so nice to hear that the Barley Straw is clean and soft, and your rabbits love burrowing in it—it sounds like they’re having a blast! If there’s ever anything else you need, just let us know. Thanks so much! The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“My favourite Pillow Wad products are Meadow Hay, Eco nest and Barley Straw. All there products are top quality and good value though. I like that the packaging is compostable and easily stacked. I have recently tried the new Course Timothy Forage Hay and the rabbits loved it……. I’ll be mixing it with the meadow hay in feature.”

Helpful Report

Posted 3 weeks ago

Thank you for your kind review! 🌿 We're so pleased to hear that Meadow Hay, Eco-Nest, and Barley Straw are your favourites, and that you find all our products top quality and good value. It’s great to know you appreciate the compostable, stackable packaging too! We’re thrilled your rabbits loved the new Coarse Timothy Forage Hay—mixing it with the Meadow Hay sounds like a winning combination! If you need anything else, we’re always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“My bunnies love the hay from Pillow Wad, the handy mix and match is great to get a variety of hays. They also love the flower forage. I have been very pleased with everything I have had from Pillow Wad, definitely recommend them.”

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Posted 1 month ago

Thank you so much for your wonderful review! 🌸 We're thrilled to hear that your bunnies love our hay selection and enjoy the variety with the mix-and-match option, plus the Flower Forage! It means a lot to know you've been happy with everything and would recommend us. If you ever need anything, we’re here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 1 month ago

“My 2 rabbits love the farmers blend and is the only hay they will eat. Easy to order and very quick delivery.”

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Posted 1 month ago

Thank you for your lovely review! 🌸 We're so happy to hear that the Farmers Blend is a hit with your rabbits and that it’s the only hay they’ll eat! It’s great to know you found the ordering process easy and the delivery quick. If you ever need anything else, we’re always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 1 month ago

“Our two love it ! They won’t eat anything else . Not even the real expensive stuff .”

Helpful Report

Posted 1 month ago

Thank you for sharing this with us! 🌟 We're thrilled to hear that your two little ones love our products so much that they won’t eat anything else—even the pricey stuff! It’s wonderful knowing they’re happy and satisfied. If you ever need anything, we’re here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 1 month ago

“Amazing products. Fantastic quality hay and bedding at a fraction of price you pay in pet stores - highly recommended”

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Posted 1 month ago

Thank you for the fantastic review! 🌟 We’re so pleased to hear that you’re happy with the quality and value of our hay and bedding. Your recommendation means a lot to us! If you ever need anything else, we’re always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 1 month ago

“Wonderful company. I have been ordering for a while now and the hay quality is excellent every time.”

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Posted 1 month ago

Thank you for your kind words and continued support! 🌿 We’re delighted to hear that you’re consistently happy with the quality of our hay. It means a lot to us to have loyal customers like you. If there’s anything you ever need, we’re always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 1 month ago

“The best quality wood shavings, meadow hay and Timothy hay I have found. It's not dusty, the woodflakes are soft and the hay is a decent length. I like that it is made in the UK, comes in biodegradable packaging so helps reduce your carbon footprint. It is on the pricey side but the subscription and bundle options help to save some money and it's worth it - my guinea pigs are v happy!”

Helpful Report

Posted 1 month ago

Thank you so much for your thoughtful review! 🌱 We’re thrilled to hear that you’re pleased with the quality of our wood shavings, meadow hay, and Timothy hay, and that your guinea pigs are enjoying them too. We’re also glad the biodegradable packaging and UK production are important to you—it’s all part of our goal to reduce our carbon footprint. We know quality comes at a cost, so we’re happy that the subscription and bundle options help make it worth it. If you need anything else, we’re always here for you. Thanks again! The Pillow Wad Team 🌿🐾

Posted 1 month ago

“The hay and dandelion roots are a big hit with my two rabbits. Brilliant ordering and delivery service. I am also adopting 2 guinea pigs! I'm sure they will appreciate the good quality products.”

Helpful Report

Posted 1 month ago

Thank you for your lovely review! 🌟 We're so happy to hear that the hay and dandelion roots are a big hit with your two rabbits, and it's great to know you’re pleased with our ordering and delivery service. How exciting that you’re adopting two guinea pigs! We’re sure they’ll love the quality products just as much. If you need anything, we’re always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 1 month ago

“Very good quality, guinea pigs love it, great delivery and subscription.”

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Posted 1 month ago

Thank you for your great review! 🌟 We're so glad to hear that your guinea pigs love the quality, and that you're happy with the delivery and subscription service. If you need anything else, we’re always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 1 month ago

“Fantastic products my furr baby's love every product I buy from pillow wad”

Helpful Report

Posted 1 month ago

Thank you for your lovely review! 🌟 We're thrilled to hear that your fur babies love every product you buy from us. If you ever need anything else, we’re always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 1 month ago

“My bunny is really enjoying this lovely, high quality, dust free hay from Pillow Wad! I enjoyed the fact that the website was easy to use and my order arrived the very next day.”

Helpful Report

Posted 1 month ago

Thank you for your kind words! 🌟 We're so happy to hear that your bunny is enjoying our hay. It's great to know you found our website easy to use and that your order arrived the next day. If you ever need anything else, we’re always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 1 month ago

“My rabbits love the hay and the bedding is great too. Super fast delivery and it came well packaged up.”

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Posted 2 months ago

Thank you so much for your lovely review! 🌟 We're delighted to hear that your rabbits are loving the hay and that the bedding is working well for them too. It’s great to know the super-fast delivery and secure packaging hit the mark. If you need anything else, we’re always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 1 month ago

“All my own rabbits and the bunnies I foster love the timothy hay. It always arrives quickly. They also go mad for the dandelion root!”

Helpful Report

Posted 2 months ago

Thank you for your lovely review! We're so happy to hear that both your own rabbits and the bunnies you foster love the Timothy hay—and that they go mad for the dandelion root! It’s great to know the speedy delivery is working well for you too. If you need anything else, we’re always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 1 month ago

“Prompt delivery and excellent product quality. Wood shavings indeed dust-free and soft and clean. Meadow hay sublime, smelling as sweet as fresh tea leaves!!”

Helpful Report

Posted 2 months ago

Thank you for your lovely review! 🌿 We're so glad to hear that you enjoyed the prompt delivery and excellent product quality. It's wonderful to know that the wood shavings are living up to their dust-free promise, and we're thrilled you found the meadow hay to be sublime! If you need anything else, we’re always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 2 months ago

“Excellent quality hays and straw, that I tried for my small pets in a mixed sample package of smaller sizes. Handy Mix and Match. I have always used the Meadow hay, but I wanted to sample the Farmers Choice and the Timothy....the opportunity to select my own choices in smaller samples has been perfect, and all my selections have been animal approved! The order was swiftly sent out, delivered without any difficulties, my requested safe place option was honoured and the package was securely wrapped and protected. I am extremely happy on all counts, including costs and will repeat my ordering exercise in the near future. Thank you Pillow Wad.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! 🌟 We're so pleased to hear that you and your small pets have enjoyed the mix and match, and that all your selections have been a hit! It's great to know you appreciated the swift delivery, secure packaging, and that your safe place request was honoured. We're delighted you're happy with the overall experience, including the costs, and look forward to your next order. Thanks again for your kind words! The Pillow Wad Team 🌿🐾

Posted 2 months ago

Pillow Wad is rated 4.9 based on 239 reviews