Pillow Wad Reviews

Name: Pillow Wad
Address: Rookery Farm, Hinton-in-the-Hedges, Rookery Farm, Hinton-in-the-Hedges, Northamptonshire
Rating: 4.90

4.9 Rating 288 Reviews

98 %

of reviewers recommend Pillow Wad

4.9

Based on 288 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Pillow Wad 5 star review on 12th April 2025

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love this hay , always fresh , smells amazing , I’ve used this for several months now , always buy 4 bags a months two types , also in the past I’ve bounced the barley hay as it’s a great insulation for my outdoor piggies hides in winter .”

Helpful Report

Posted 3 hours ago

“Great quality hay everytime! My pigs get so excited each time they get another handful of hay. The meadow hay is lovely and soft, and the Timothy is crunchy and full of their favourite seed heads. Delivery is always fast too. I've been ordering for well over a year and I'll continue well into the future.”

Helpful Report

Posted 6 hours ago

“Excellent quality hay. Very good website too I was impressed and came upon yourselves from Facebook. It is nice to support caring people who understand their products too.”

Helpful Report

Posted 3 days ago

“First time trying out this company, really great service, love the social media and the products I ordered have proved very popular with our three guinea pigs!”

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Posted 1 week ago

“I’ve had your products for a few months I’ve had the hay the oat hay and the herbs and dandelion roots My rabbits love them they look so fresh you get loads in the bags they are resealable the hay is good quality and the rabbits love it especially the oat hay it comes quick and is packaged really well they do good deals I’m delighted with their service”

Helpful Report

Posted 1 week ago

That’s absolutely wonderful to hear! It sounds like your rabbits are living their best lives with our hay and goodies 🐰💚 We’re so pleased you’re happy with the quality, packaging, and speedy service — and extra glad the green oat hay is a hit! Thanks so much for the lovely feedback, it really means a lot to us. Also these buns are absolutely adorable!!! The Pillow Wad Team 🌿🐾

Posted 1 week ago

“I have a fussy rabbit . She is loving all the hay I brought esp farmers blend. Finally eating hay thank you”

Helpful Report

Posted 2 weeks ago

Aww, that’s so lovely to hear! We’re thrilled that your bun has finally found her hay soulmate in the Farmer's Blend 💚 It’s always a win when they start munching happily! We absolutely love to see that chilled-out hay queen in action! 😊🐰🌾 The Pillow Wad Team 🌿🐾

Posted 1 week ago

“Quick delivery. The meadow hay smell so nice and soft. my piggies love it! Will try Timothy hay soon.”

Helpful Report

Posted 2 weeks ago

Thanks for the lovely feedback! 😊 We’re so glad your piggies are enjoying the meadow hay – it’s always a hit! We’re sure they’ll love the Timothy hay too when you give it a try, who doesn't love a bit of variety in their diet?! The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“Have been using you for a while now ,both guinea pigs love your hay and new nuggets too ,highly recommend 😊”

Helpful Report

Posted 2 weeks ago

Thank you so much for your continued trust in Pillow Wad! We're so happy to hear your guinea pigs are enjoying both the hay and the new Pillow Wad Pellets. 😊 We truly appreciate your recommendation! The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“A smol certain someone decided that the hay we have at home was suddenly utterly unacceptable and proceeded to go on a hunger strike as protest. After frantically googling hay providers from the parking lot of an emergency vets, we settled on ordering from Pillow Wad as they had a good variety of different hay types at a convenient price point and quantity. Prompt delivery meant that Mr Picky didn't have to wait long to be tempted back onto the straight and narrow. He is now mostly fine, thank you. Definitely would recommend.”

Helpful Report

Posted 3 weeks ago

Oh no, poor little guy! 😅 We’re so glad to hear he’s back to his usual hay-loving self now, and thank you for choosing Pillow Wad to help save the day! It's great to know our variety and fast delivery helped win him over. If he ever has another protest, we’ve got plenty of hay options to tempt him back! The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“Great products with a very reliable service.”

Helpful Report

Posted 3 weeks ago

Thank you for your kind words! We’re so happy to hear you’re enjoying the products and that our service has been reliable for you. 😊 The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“The bunnies love the hay and the delivery and customer service are perfect.”

Helpful Report

Posted 3 weeks ago

Thank you so much for the lovely feedback! 😊 We’re so happy to hear your bunnies are enjoying the hay, and it’s great to know the delivery and customer service have been spot on too! The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“They don't the farmer one I haven't tried the others yet and completely demolished the hidey house in 24 hrs??”

Helpful Report

Posted 4 weeks ago

Hi Arlene, I have just popped you an email Best wishes, The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“This was my second order of the large bundle mix. I've had a selection of meadow hay, timothy hay and shavings which myself and guinea pigs are very happy with. Will definitely be ordering again.”

Helpful Report

Posted 4 weeks ago

Thank you so much for your lovely feedback! We're so pleased to hear both you and your guinea pigs are happy with the mix – it’s great to be part of their routine 🐾💚. Looking forward to your next order! The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“My two guinea pigs LOVE this hay! They get so excited when they see a huge bundle of it coming their way! It’s good quality and biodegradable plastic packaging is a real bonus- thank you!”

Helpful Report

Posted 1 month ago

That’s so wonderful to hear – thank you! We’re thrilled your guinea pigs are loving the hay (and that excitement is exactly what we aim for 🐹💚). We're also really glad the biodegradable packaging is appreciated – it's so important to us too! The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“Beautiful quality hay, as I opened the bags the aroma was wonderful. My rabbits enjoy every mouthful, this extended to the goodies,and snacks. Thank you, I shall definitely be using your products regularly.”

Helpful Report

Posted 1 month ago

What a lovely message – thank you! We're so pleased you and your rabbits are enjoying everything, from the hay to the tasty treats. That fresh hay smell is one of our favourite things too The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“I have purchased several times. Products are excellent, very good quality, my rabbit loves the different hays and has really taken to the pellets.”

Helpful Report

Posted 1 month ago

Thank you so much for your continued support! 💚 We're thrilled your rabbit is enjoying the different hays and the pellets too – sounds like a very happy bun! The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“Absolutely brilliant quality and value for money. Best thing is both bun and gpig love it! 😻”

Helpful Report

Posted 1 month ago

“Absolutely brilliant quality and value for money. Best thing is both bun and gpig love it! 😻”

Helpful Report

Posted 1 month ago

That’s what we love to hear – happy bun, happy piggy, happy you! 🐰🐹 Thanks so much for the kind words and support! The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“Absolutely lovely products! Free delivery was so quick, I ordered in the morning and it was delivered next day!! My buns have absolutely loved all the hay bags I purchased and the treat foraging bags are a huge win too!”

Helpful Report

Posted 1 month ago

That’s so lovely to hear! We're thrilled your buns are enjoying everything – and always happy when the foraging treats go down a storm. Glad delivery was speedy too – that’s what we like to hear! The Pillow Wad Team 🌿🐾

Posted 1 month ago

“We have 8 guinea pigs who love your products,good quality and great value for money and easy subscription so they are never without hay”

Helpful Report

Posted 1 month ago

That’s wonderful to hear – sounds like your piggies are living their best lives! So glad you’re happy with the quality, value and convenience of the subscription service. The Pillow Wad Team 🌿🐾

Posted 1 month ago

Pillow Wad is rated 4.9 based on 288 reviews