Pillow Wad Reviews

Name: Pillow Wad
Address: Rookery Farm, Hinton-in-the-Hedges, Rookery Farm, Hinton-in-the-Hedges, Northamptonshire
Rating: 4.89

4.9 Rating 408 Reviews

97 %

of reviewers recommend Pillow Wad

4.9

Based on 408 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Pillow Wad 5 star review on 13th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for the quick processing and delivery. The bedding looks very comfy. I’ve put some inside my hedgehog box.”

Helpful Report

Posted 1 month ago

Thank you so much! We're glad you’re happy with the quick processing and delivery, and that the bedding looks comfy. Great idea to use some inside your hedgehog box - hope your little one loves it. The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“I bought the Munch box as a birthday gift for my 10yr old bunny Harriet, knowing that whatever present she got had to be shared with the gang! They all seemed to enjoy it! 😊”

Helpful Report

Posted 1 month ago

Thank you so much, Victoria! We’re thrilled Harriet and the gang enjoyed the Munch box and that it made a birthday moment even more special for your cuddle crew. It means a lot to hear they all got to share the joy. The Pillow Wad Team 🐰🍃

Posted 2 weeks ago

“Pillow Wad Large Pack Mix ‘n’ Match. Pillow Wad hay & straw are always excellent quality. My guinea pigs, Ava & Nancy, starting tucking into their meadow hay immediately. I can buy the small packs from my local shop and the larger packs from Pillow Wad directly. I particularly like the fact that I can choose which products go in my bundle because I use much more meadow hay than Timothy as it’s softer for them to sleep in. They have Timothy hay in bundles around their indoor cage. Pillow Wad straw is always nice and soft for their beds too which I put in between their hay and Snowflake woodshavings. Consistently lovely quality hay & straw every time.”

Helpful Report

Posted 1 month ago

Thank you so much for your lovely review! 🌿 We’re delighted to hear Ava and Nancy are enjoying their meadow and Timothy hay, and that the straw and mix & match bundles are working so well for you. It’s wonderful to know our products are helping create a comfy, happy home! The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“Delivery is always fast, we a subscription setup. A lot cheaper to order direct through them and the service has always been great. Our chinchillas are very happy with Pillow Wad products :)”

Helpful Report

Posted 1 month ago

Thank you so much for sharing! We’re glad to hear delivery is fast and that ordering direct helps you save. It’s wonderful that your chinchillas are happy with Pillow Wad products. The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“Top-notch service, and top-notch quality products from Pillow Wad again. The guinea pigs love the meadow hay and the farmers blend hay. They also love the nibbly bits that I buy them and give as a bedtime treat!”

Helpful Report

Posted 1 month ago

Thank you so much for the fantastic review! We’re delighted to hear your guinea pigs love the meadow hay, farmers blend hay, and the bedtime nibble treats, and that you’re happy with our service and quality. The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“I got a selection of hay and foraging enrichment. The quantities verses the the cost and quality is phenomenal. I have purchased similar items from other brands and they are not even comparable. I will now be setting up a regular order for my two piggies who gave the produce a billion out of 10 with popcorning and squealing to ensure I got the memo.”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing feedback! 🌿 We’re thrilled your piggies gave the hay and forage such a raving review - popcorning and squealing sounds like the ultimate stamp of approval! We’re so glad you’ve found a regular order that works perfectly for them. The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“The only hay fussy knickers eats consistently. Great to be able to get the nibbly bits too under one roof and great service always”

Helpful Report

Posted 1 month ago

Thank you so much, Ruth! We’re delighted to hear your fussy eater is happy and that you’re enjoying the full range and our service. The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“Absolutely fabulous Timothy Hay and much box, our house bunny Pretzel absolutely loves it! Thank you 🤩”

Helpful Report

Posted 1 month ago

Thank you so much, Nicola! We’re thrilled Pretzel loves the Timothy Hay and Munch Box. We really appreciate your kind words. The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“Absolutely fabulous Timothy Hay and much box, our house bunny Pretzel absolutely loves it! Thank you 🤩”

Helpful Report

Posted 1 month ago

Thank you so much, Nicola! We’re absolutely delighted Pretzel loves the Timothy Hay and the munch box. It means the world to hear such fabulous feedback. The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“Parcel arrived quickly. When I opened the box it smelt amazing. If I were a guinea pig I would have got stuck in there and then! My guinea pig loves everything in the box. Great value & great service. Will definitely be ordering from here again”

Helpful Report

Posted 1 month ago

Thank you so much, Lisa! We’re thrilled the parcel arrived quickly and that everything smelled amazing. So glad your guinea pig loved the box and that you felt you got great value and service. We’ll be here for your next order! The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“The Timothy hay is a bit hard this order , and more yellow than usual , Guinea pigs still enjoying it but doesn’t seem it’s normal good quality”

Helpful Report

Posted 1 month ago

Thanks for your feedback - we’re glad your guinea pigs enjoy the hay, but we’re sorry this batch isn’t up to our usual standard. If you share your order number, we can arrange a replacement or refund right away. Please email orders@pillow-wad.co.uk and we’ll take care of it. The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“I have used Pillow Wad Meadow Hay for a long time, as I keep guinea pigs, but recently I have been unable to purchase locally, and have started buying direct. The service and delivery is excellent, swift and efficient. ...which makes ordering online the answer to my dilemma of where to purchase! Meadow Hay is such good quality and opening a new bag, the aroma of the fields is so good! My guineas thrive on it and love the opening of a new bag too! Thank you Pillow Wad....long may this continue.”

Helpful Report

Posted 1 month ago

Thank you so much for your lovely feedback! 🌿 We’re delighted to hear your guinea pigs are thriving on our Meadow Hay and that you’re enjoying the fresh, field-like aroma with every new bag. We really appreciate your continued support and look forward to keeping your little ones happy for years to come! The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“Really pleased, great selection and my two little pigs tucked into their treats. definitely will be putting another order in.”

Helpful Report

Posted 1 month ago

Thank you so much! We’re thrilled to hear your two little pigs loved the treats and that you’re pleased with the selection. Looking forward to your next order! The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“bought exactly what i was looking for, the prices & deals are insane! not to mention the fast shipping. thank you so much, will definitely be buying again when i’m needing to”

Helpful Report

Posted 1 month ago

Thank you so much! We’re thrilled you found exactly what you were looking for, and that you love the prices and fast shipping. We can’t wait to serve you again when you’re next needing to. The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“Just received my first order of the New Munch Box. My rabbit, Daisy seems to be really enjoying trying all the different things, especially the flower forage. What a great idea to have a selection box so they can sample all the goodies.”

Helpful Report

Posted 1 month ago

Thank you so much! We’re thrilled to hear Daisy is enjoying the flower forage and that the selection box is a hit for her exploring all the goodies. The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“bought exactly what i was looking for, the prices & deals are insane! not to mention the fast shipping. thank you so much, will definitely be buying again when i’m needing to”

Helpful Report

Posted 1 month ago

“My rabbit Ralph loves all your products . Especially the flower forage . Your products are amazing great small business.”

Helpful Report

Posted 1 month ago

Thank you so much! We’re thrilled Ralph loves Flower Forage and our products. We really appreciate your kind words about our small business. The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“Great company, speedy delivery My piggies are loving their new nibbles Munch selection box ... we start the day with a handful of different treats ... they get excited when they see the box coming out”

Helpful Report

Posted 1 month ago

Thank you so much! We're thrilled your piggies are loving their Munch Box and that the delivery was speedy. The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“I love pillow wad, I know my bunny is getting good stuff to eat . We’ve been using the hay and eco bed for a while which are brillant . We’ve love the crunchy dandelion roots great for teeth . But his a bit fussy so new selection box is great I can’t find out what he likes . Thank you”

Helpful Report

Posted 1 month ago

Thank you so much! We're thrilled your bunny is enjoying the hay, Eco-Nest, and dandelion roots, and that the new selection box is helping with his picks. The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

“Absolutely superb product, beautifully packaged and great delivery service. Rabbit really enjoying product. Love that it's a compostable product too. Can't fault. Thanks .”

Helpful Report

Posted 1 month ago

Thank you so much, Kate! We’re thrilled you loved the packaging, delivery, and that your rabbit is enjoying the product, plus the compostable aspect. We really appreciate your kind words. The Pillow Wad Team 🌿🐾

Posted 2 weeks ago

Pillow Wad is rated 4.9 based on 408 reviews