Pillow Wad Reviews

Name: Pillow Wad
Address: Rookery Farm, Hinton-in-the-Hedges, Rookery Farm, Hinton-in-the-Hedges, Northamptonshire
Rating: 4.89

4.9 Rating 408 Reviews

97 %

of reviewers recommend Pillow Wad

4.9

Based on 408 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Pillow Wad 5 star review on 13th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My 3 girls love the hay. I bought Timothy Hay and my 3 have hardly been out of it. Definitely a hit as far as they are concerned.... arrived so quickly and the packaging is superb.... can't fault the service or the quality of the hay... will definitely be purchasing again once they've eaten this lot.... it's a 10/10 from Caramel, Coco and Cinnamon”

Pillow Wad 5 star review on 9th July 2025

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Posted 5 months ago

What a lovely review, thank you! 🥰 We're so happy to hear that Caramel, Coco and Cinnamon are loving the Timothy Hay and that everything arrived quickly and in great shape. We look forward to keeping them happily munching! 🐹💚 The Pillow Wad Team 🌿🐾

Posted 5 months ago

“Such good fast service and my girls live the quality of the hays I get them”

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Posted 5 months ago

Thank you so much! We're really glad to hear your girls are enjoying the hay and that you're happy with our service. It means the world to us! 😊 The Pillow Wad Team 🌿🐾

Posted 5 months ago

“Absolutely love Pillow Wad! Their products are always top quality! Fast delivery and excellent customer service! Couldn't recommend enough!!”

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Posted 6 months ago

Thank you so much for the glowing review! 🌟 We're thrilled to hear you're happy with our quality, delivery and service, it truly means a lot to us. Your support keeps us smiling and motivated every day! The Pillow Wad Team 🌿🐾

Posted 5 months ago

“I love delivery day my rabbit gets so excited everything is top quality. She was busy moving her straw bedding about and stopped in her tracks when I opened the Timothy hay”

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Posted 6 months ago

That’s such a lovely video, your bunny mid-straw shuffle, completely distracted by the irresistible scent of Timothy hay! 🐰💚 We’re so happy she’s loving everything, and it means the world to know our products bring joy to you both. Thank you for sharing! The Pillow Wad Team 🌿🐾

Posted 5 months ago

“Great quality hay and products, all 15 of my guinea pigs eat whatever I order from Pillow Wad. Always good communication and fast delivery. Thank you for always being amazing Pillow Wad!”

Helpful Report

Posted 6 months ago

Thank you so much for your kind words! We're absolutely delighted to hear that all 15 of your guinea pigs are happy with their Pillow Wad goodies 🐹💚 We really appreciate your continued support, and it’s always our pleasure to provide great products and service for you and your floofy crew! The Pillow Wad Team 🌿🐾

Posted 5 months ago

“Thank you Pillow Wad for my first order. I purchased several things for my fussy guinea pigs. I ordered Farmers Blend, Meadow Hay and some different packets of the foraging treats. At the moment the pigs have only tried the Farmers Blend hay and one of the foraging treats, they love them, so that is brilliant! The order was with me in the blink of an eye, so that is also really good. Once the pigs have tried the meadow hay and I know whether that goes down as well as the Farmers Blend I will making another order. Thank you so much, excellent hay, and excellent service.”

Helpful Report

Posted 6 months ago

Thank you so much for your thoughtful review! We're thrilled to hear that your guinea pigs are enjoying the Farmer's Blend and the forage treats 🐹 It means a lot to know the hay and service met your expectations, and we hope the Meadow Hay gets the same paws-up approval! 😊 The Pillow Wad Team 🌿🐾

Posted 6 months ago

“I recently adopted two Bunnies and was using the same products their previous owner used. I've had them a few months now and i wasn't happy with the big pet store bought products. I was finding lumps of plastic, metal and even balloons!! in the litter/bedding and the hay seemed to get dustier and dustier with each bag and it was also costing me a fortune. Then i discovered Pillow Wad🥰 I am more than happy, so so happy with their products! I get the eco safe cardboard litter which works wonders! It's dust free, so absorbent, easy on my bunnies feet and most importantly plastic free!! This includes the packaging it comes in. I have also given their hay a try and purchased a mix and match. The quality is fantastic and my Buns love it! The icing on the cake is it's cost effective, it's cut my spending in half. Fantastic company, safe products, super fast delivery🥰”

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Posted 6 months ago

Thank you so much for such a thoughtful and heartfelt review! We're absolutely delighted that you and your new bunny companions are enjoying Pillow Wad 🐰💚 It means the world to us to hear that our eco-friendly products have made a real difference, not only in quality and safety, but also in affordability. We're here for you and your buns every step of the way 💫 The Pillow Wad Team 🌿🐾

Posted 6 months ago

“Great selection of products and really fast delivery. My bunny Blue loves their nibbles!”

Pillow Wad 5 star review on 24th June 2025

Helpful Report

Posted 6 months ago

Thank you so much! We're thrilled to hear that Blue is enjoying the nibbles 🐰💚 Delighted the fast delivery and product range are hitting the mark for you both! The Pillow Wad Team 🌿🐾

Posted 6 months ago

“Farmers blend and green oat seem to be the only hay she doesn't go off half way through the bag . I'm always happy with the quality and service is great. She also seems to be liking the pellet sample ...very convenient to be able to try before you buy as such!”

Helpful Report

Posted 6 months ago

Thank you for sharing this! We're so glad to hear your bun is consistently enjoying the Farmers Blend and Green Oat — and that the sample pellets are going down well too! It's great to know the quality and convenience are working for you 🐰 The Pillow Wad Team 🌿🐾

Posted 6 months ago

“I always purchase from Pillow Wad, mainly the Eco nest product. The price is always right and I take advantage of the free shipping by spending over £20. The product itself is a highly absorbant bedding, which works perfectly as the main bedding for my guinea pigs. To help the environment it is also naturally bio degradable as is the packaging. Keep up the good work Will and Liz.”

Helpful Report

Posted 6 months ago

Thank you so much for your lovely feedback and continued support! We're really pleased to hear how well Eco-Nest is working for your guinea pigs, and it’s great to know the eco-friendly aspects are making a positive difference too. Will and Liz will be especially chuffed to hear your kind words! The Pillow Wad Team 🌿🐾

Posted 6 months ago

“Brilliant high quality products! My guinea pigs love them!”

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Posted 6 months ago

Thank you so much! We're thrilled your guinea pigs are enjoying everything – happy piggies make our day! 😊 The Pillow Wad Team 🌿🐾

Posted 6 months ago

“Excellent fast and efficient delivery. The products are fantastic and my guissywigs squeal with delight when it's feeding time.”

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Posted 6 months ago

That’s absolutely lovely – we can just picture those happy squeals! So glad to hear everything arrived swiftly and that your piggies are loving their goodies 🐹💚 The Pillow Wad Team 🌿🐾

Posted 6 months ago

“My guinea pigs love the farmers blend hay best of all, and it saves me the hassle of opening different bags of hay to give them an interesting mix of hays.”

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Posted 6 months ago

That's brilliant to hear – Farmer's Blend is a real favourite! We're so pleased it's made life easier for you and tastier for your piggies. 😊 The Pillow Wad Team 🌿🐾

Posted 6 months ago

“Great hay, great price bunnies love it 😀”

Helpful Report

Posted 6 months ago

Thank you! We're so pleased your bunnies are loving the hay and that you're happy with the price too! 😀 The Pillow Wad Team 🌿🐾

Posted 6 months ago

“Excellent, super swift delivery and discount hay etc.😊”

Helpful Report

Posted 6 months ago

Thank you so much! We're delighted you’re happy with the delivery speed and discounts — enjoy the hay! The Pillow Wad Team 🌿🐾

Posted 6 months ago

“I swapped to meadow hay a few months ago and my rabbits and guinea pig love it. It lasts longer then pet shop bought hay. It also isn't dusty. I will be continuing to use it for my pets.”

Helpful Report

Posted 7 months ago

Thank you for the lovely feedback! We're so happy to hear your rabbits and guinea pig are enjoying the meadow hay and that it's lasting well for you. It’s great to know it’s making a difference compared to pet shop hay 🐰🐹 The Pillow Wad Team 🌿🐾

Posted 6 months ago

“The best hay my bunnies have had never any dust and smells gorgeous! Delivery is always so speedy too which I’m very grateful for so thank you pillow wad 😊”

Pillow Wad 5 star review on 4th June 2025

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Posted 7 months ago

Thank you so much for the kind words! We're over the moon to hear your bunnies are loving the hay and that it arrives quickly and fresh every time. Your support means the world to us 😊 The Pillow Wad Team 🌿🐾

Posted 6 months ago

“I’ve had 3 deliveries of your hay now and my 2piggies still love it and dive in when I put fresh in. No dust and smells like fresh hay. Would definitely recommend you to any one who has Guinea pigs.”

Pillow Wad 5 star review on 30th May 2025

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Posted 7 months ago

Thank you so much for your lovely feedback! We're thrilled to hear your piggies are still loving the hay—there's nothing better than seeing them dive right in. We really appreciate the recommendation too! The Pillow Wad Team 🌿🐾

Posted 7 months ago

“Good quality products my rabbits love them, you get a huge amount of forage too thank you!!”

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Posted 7 months ago

We're so glad to hear your rabbits are enjoying everything—and that the forage was a hit too! Thanks so much for your kind words and support. The Pillow Wad Team 🌿🐾

Posted 7 months ago

“Rabbits loved the treats and hay. Will use again. Shame that it was delivered to the wrong address but the ladies daughter found it and delivered it to me.”

Helpful Report

Posted 7 months ago

We're so pleased your rabbits enjoyed the treats and hay – that’s what we love to hear! We're really sorry to hear about the delivery hiccup, but glad it found its way to you in the end thanks to a kind neighbour. We appreciate your understanding and look forward to your next order. The Pillow Wad Team 🌿🐾

Posted 7 months ago

Pillow Wad is rated 4.9 based on 408 reviews