Pillow Wad Reviews

Name: Pillow Wad
Address: Rookery Farm, Hinton-in-the-Hedges, Rookery Farm, Hinton-in-the-Hedges, Northamptonshire
Rating: 4.89

4.9 Rating 433 Reviews

97 %

of reviewers recommend Pillow Wad

4.9

Based on 433 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Pillow Wad 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I swapped to meadow hay a few months ago and my rabbits and guinea pig love it. It lasts longer then pet shop bought hay. It also isn't dusty. I will be continuing to use it for my pets.”

Helpful Report

Posted 8 months ago

Thank you for the lovely feedback! We're so happy to hear your rabbits and guinea pig are enjoying the meadow hay and that it's lasting well for you. It’s great to know it’s making a difference compared to pet shop hay 🐰🐹 The Pillow Wad Team 🌿🐾

Posted 8 months ago

“The best hay my bunnies have had never any dust and smells gorgeous! Delivery is always so speedy too which I’m very grateful for so thank you pillow wad 😊”

Pillow Wad 5 star review on 4th June 2025

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Posted 8 months ago

Thank you so much for the kind words! We're over the moon to hear your bunnies are loving the hay and that it arrives quickly and fresh every time. Your support means the world to us 😊 The Pillow Wad Team 🌿🐾

Posted 8 months ago

“I’ve had 3 deliveries of your hay now and my 2piggies still love it and dive in when I put fresh in. No dust and smells like fresh hay. Would definitely recommend you to any one who has Guinea pigs.”

Pillow Wad 5 star review on 30th May 2025

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Posted 8 months ago

Thank you so much for your lovely feedback! We're thrilled to hear your piggies are still loving the hay—there's nothing better than seeing them dive right in. We really appreciate the recommendation too! The Pillow Wad Team 🌿🐾

Posted 8 months ago

“Good quality products my rabbits love them, you get a huge amount of forage too thank you!!”

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Posted 8 months ago

We're so glad to hear your rabbits are enjoying everything—and that the forage was a hit too! Thanks so much for your kind words and support. The Pillow Wad Team 🌿🐾

Posted 8 months ago

“Rabbits loved the treats and hay. Will use again. Shame that it was delivered to the wrong address but the ladies daughter found it and delivered it to me.”

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Posted 8 months ago

We're so pleased your rabbits enjoyed the treats and hay – that’s what we love to hear! We're really sorry to hear about the delivery hiccup, but glad it found its way to you in the end thanks to a kind neighbour. We appreciate your understanding and look forward to your next order. The Pillow Wad Team 🌿🐾

Posted 8 months ago

“This is my first order , my guinea pigs love all the selection of hay ,”

Helpful Report

Posted 8 months ago

That's fantastic to hear – welcome to the Pillow Wad family! We're so glad your guinea pigs are enjoying the hay selection. Thanks for giving us a try! The Pillow Wad Team 🌿🐾

Posted 8 months ago

“My darling Guinea Girls love the hay, dandelion roots, leafs and dried flower mixes. They are so spoilt with everything, there’s no way of going back to their old hay and treats. They just won’t touch them. Always a fast delivery with my order. Thanks everyone.”

Helpful Report

Posted 9 months ago

Thank you so much for sharing! We’re delighted your girls are enjoying the hay, dandelion roots, leaves, and dried flower mixes — sounds like they’re truly spoilt! 😊 It’s great to hear they’ve made the switch for good, and that delivery is always speedy for you. Thanks for being part of the Pillow Wad family! The Pillow Wad Team 🌿🐾

Posted 9 months ago

“Excellent quality and simple, efficient ordering with helpful delivery at the end....what's not to like! My guinea pigs rush to eat it, and I am grateful it isn't full of dust for their respiratory health. Highly recommended!”

Helpful Report

Posted 9 months ago

Thank you so much for your kind words! 😊 We're delighted to hear that your guinea pigs love the hay and that you appreciate the dust-free quality. Making sure it’s good for their respiratory health is really important to us! Your recommendation means a lot. 🐹💚 The Pillow Wad Team 🌿🐾

Posted 9 months ago

“I’ve not tasted the hay myself but it smells nice and the guinea pigs enjoy it. Ordering is easy and delivery is prompt. Thank you”

Helpful Report

Posted 9 months ago

Thank you for the chuckle! 😄 We’re so glad your guinea pigs are enjoying the hay! It’s great to hear that the ordering process and delivery were smooth too. The Pillow Wad Team 🌿🐾

Posted 9 months ago

“My guinea pigs absolutely love this company's hay – it's always of very high quality. Shipping is always lightning-fast, and delivery is consistently smooth (when I ordered from another company via Amazon, the delivery service lost 10 kg of hay). The prices reflect the quality and are very reasonable. On one occasion when I wasn’t completely satisfied, they handled the issue very kindly, earning themselves a loyal customer in the process. I've already spent over £100 with them and will continue as long as I have little ones to feed hay to. I wholeheartedly recommend them.”

Pillow Wad 5 star review on 7th May 2025

Helpful Report

Posted 9 months ago

Thank you so much for your wonderful feedback! 🌟 We’re so glad to hear your guinea pigs love our hay and that you appreciate the quality and fast delivery. It’s also great to know that our customer service made a difference when you needed it – we always strive to go the extra mile. Your continued support truly means a lot to us! 🐹💚 The Pillow Wad Team 🌿🐾

Posted 9 months ago

“Brilliant company with an excellent product we use wood shavings and hay for our guinepigs they love it also best price for such a great product 100% recommend using pillowwad they are always sharp with deliveries too”

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Posted 9 months ago

What gorgeous piggies you have! Thank you so much for the fantastic feedback! 😊 We’re thrilled to hear your guinea pigs love the wood shavings and hay, and that you’re happy with the quality and speedy delivery. Your recommendation means the world to us! The Pillow Wad Team 🌿🐾

Posted 9 months ago

“The products are very good and my bunnies love them.”

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Posted 9 months ago

Thank you for your kind words! We’re so happy to hear your bunnies are loving the products. 🐰💚 The Pillow Wad Team 🌿🐾

Posted 9 months ago

“Top company recommendations for everyone easy web site to use full off great information with everything. Delivery is spot on very professional company. So glad I found them . I have f4 delightful sows”

Pillow Wad 5 star review on 29th April 2025

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Posted 9 months ago

Thank you for the fantastic feedback! 😊 We’re so glad you found us and that you find the website easy to use. Your piggies sound like they’re in great hands! We really appreciate your support. The Pillow Wad Team 🌿🐾

Posted 9 months ago

“ALWAYS GOOD QUALITY HAY AND WOODCHIPS.MY RABBIT AND HIS HAREM OF GUINEAS ARE CURRENTLY ENJOYING THE FORAGE HAY”

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Posted 9 months ago

Thank you so much! We’re thrilled your rabbit and guineas are enjoying the Forage Hay – sounds like a very happy bunch! 🐰🐹 The Pillow Wad Team 🌿🐾

Posted 9 months ago

“Absolutely love this hay , always fresh , smells amazing , I’ve used this for several months now , always buy 4 bags a months two types , also in the past I’ve bounced the barley hay as it’s a great insulation for my outdoor piggies hides in winter .”

Helpful Report

Posted 9 months ago

Thank you so much for your lovely feedback! We're so pleased to hear how much you and your piggies love the hay and straw – it's great to know it's keeping them cosy through the winter too. We really appreciate your continued support! 🌾💚 The Pillow Wad Team 🌿🐾

Posted 9 months ago

“Great quality hay everytime! My pigs get so excited each time they get another handful of hay. The meadow hay is lovely and soft, and the Timothy is crunchy and full of their favourite seed heads. Delivery is always fast too. I've been ordering for well over a year and I'll continue well into the future.”

Helpful Report

Posted 9 months ago

Thank you so much for your wonderful feedback! We're delighted to hear how much your pigs are enjoying both the meadow and Timothy hay – especially those crunchy seed heads! It's lovely to have your continued support over the past year and we look forward to keeping your little ones happy for a long time to come. 🌾🐹 The Pillow Wad Team 🌿🐾

Posted 9 months ago

“Excellent quality hay. Very good website too I was impressed and came upon yourselves from Facebook. It is nice to support caring people who understand their products too.”

Pillow Wad 5 star review on 24th April 2025

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Posted 9 months ago

Thank you so much for your lovely feedback! We're so pleased you found us and are happy with both our hay and website. It means the world to us to be supported by people who care as much as we do about giving small animals the best. 🐰💚 The Pillow Wad Team 🌿🐾

Posted 9 months ago

“First time trying out this company, really great service, love the social media and the products I ordered have proved very popular with our three guinea pigs!”

Helpful Report

Posted 10 months ago

Thank you so much for giving us a try! We’re thrilled to hear that you’re happy with the service and that your three guinea pigs are enjoying their goodies. 🐹 We really appreciate your support and hope to see you again soon! The Pillow Wad Team 🌿🐾

Posted 9 months ago

“I’ve had your products for a few months I’ve had the hay the oat hay and the herbs and dandelion roots My rabbits love them they look so fresh you get loads in the bags they are resealable the hay is good quality and the rabbits love it especially the oat hay it comes quick and is packaged really well they do good deals I’m delighted with their service”

Pillow Wad 5 star review on 14th April 2025

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Posted 10 months ago

That’s absolutely wonderful to hear! It sounds like your rabbits are living their best lives with our hay and goodies 🐰💚 We’re so pleased you’re happy with the quality, packaging, and speedy service — and extra glad the green oat hay is a hit! Thanks so much for the lovely feedback, it really means a lot to us. Also these buns are absolutely adorable!!! The Pillow Wad Team 🌿🐾

Posted 10 months ago

“I have a fussy rabbit . She is loving all the hay I brought esp farmers blend. Finally eating hay thank you”

Pillow Wad 5 star review on 12th April 2025

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Posted 10 months ago

Aww, that’s so lovely to hear! We’re thrilled that your bun has finally found her hay soulmate in the Farmer's Blend 💚 It’s always a win when they start munching happily! We absolutely love to see that chilled-out hay queen in action! 😊🐰🌾 The Pillow Wad Team 🌿🐾

Posted 10 months ago

Pillow Wad is rated 4.9 based on 433 reviews