Pillow Wad Reviews

Name: Pillow Wad
Address: Rookery Farm, Hinton-in-the-Hedges, Rookery Farm, Hinton-in-the-Hedges, Northamptonshire
Rating: 4.89

4.9 Rating 434 Reviews

97 %

of reviewers recommend Pillow Wad

4.9

Based on 434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Pillow Wad 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely superb product, beautifully packaged and great delivery service. Rabbit really enjoying product. Love that it's a compostable product too. Can't fault. Thanks .”

Helpful Report

Posted 3 months ago

Thank you so much, Kate! We’re thrilled you loved the packaging, delivery, and that your rabbit is enjoying the product, plus the compostable aspect. We really appreciate your kind words. The Pillow Wad Team 🌿🐾

Posted 2 months ago

“Lovely products, hay smells amazing, and bunnies seem be loving the forage, delivery took a good few days but often case up in north scotland. Hay bag had burst open but was contained in a blue wrap with other items”

Helpful Report

Posted 3 months ago

Thank you so much, Emma! We’re thrilled your bunnies love the forage and that the hay smells amazing. Sorry about the longer delivery to North Scotland and the hay bag bursting - we’ll look into the packaging to prevent this in future. If there’s anything else you need, just reach out. The Pillow Wad Team 🌿🐾

Posted 2 months ago

“My rabbit Ralph loves all your products . Especially the flower forage . Your products are amazing great small business.”

Helpful Report

Posted 3 months ago

So lovely to hear Ralph is enjoying everything, especially the flower forage! Thank you for supporting our small business. The Pillow Wad Team 🌿🐾

Posted 3 months ago

“Really happy with delivery. My little team love everything i purchased.”

Helpful Report

Posted 3 months ago

We’re so happy to hear that! It’s wonderful that your little ones are enjoying everything! The Pillow Wad Team 🌿🐾

Posted 3 months ago

“My rabbits and guinea pigs absolutely love everything I've tried them with so far. The packaging is amazing and environmentally friendly. Everything is dust free and fresh. Oh and super fast dispatch. Thank you pillow wad team”

Helpful Report

Posted 3 months ago

Thank you so much for your kind words! We’re thrilled to hear your rabbits and guinea pigs are loving everything, and that you’re happy with the eco-friendly packaging and speedy service. The Pillow Wad Team 🌿🐾

Posted 3 months ago

“Always pleased with my orders from Pillow Wad. Good value for money and excellent quality”

Helpful Report

Posted 3 months ago

Thank you so much for your kind words! We're delighted to hear you’re always happy with your orders and that our quality and value meet your expectations. The Pillow Wad Team 🌿🐾

Posted 3 months ago

“My frodo loves the forage and hay from pillow wad especially the roots ! Lovley company glad we found them”

Helpful Report

Posted 3 months ago

Aww, we’re so happy to hear that Frodo is loving his forage, hay, and roots! Thank you for your lovely words - it means a lot to us. The Pillow Wad Team 🌿🐾

Posted 3 months ago

“1st time buying this quick delivery”

Pillow Wad 5 star review on 29th October 2025

Helpful Report

Posted 3 months ago

Thank you! We’re so glad your first forage order arrived quickly - we hope your furry friends enjoy them! The Pillow Wad Team 🌿🐾

Posted 3 months ago

“Amazing products , well packaged quick delivery”

Helpful Report

Posted 3 months ago

Thank you so much! We’re delighted to hear you’re happy with the products, packaging, and speedy delivery. The Pillow Wad Team 🌿🐾

Posted 3 months ago

“Excellent quality hay! Ash and Oak love the Timothy hay, Meadow hay and Farmer's Blend hay. Great packaging and quick delivery. Highly recommended!”

Helpful Report

Posted 3 months ago

Thank you so much! We’re thrilled that Ash and Oak are enjoying the Timothy, Meadow, and Farmer's Blend hay. So glad the packaging and delivery are working well for you too! The Pillow Wad Team 🌿🐾

Posted 3 months ago

“Subscribed for my rabbit hay and it's been nothing but a great service and product. My rabbits absolutely love the meadow hay!”

Helpful Report

Posted 3 months ago

That’s fantastic to hear!🐰 We’re so pleased your rabbits are loving the meadow hay and that your subscription has been smooth and reliable. Thank you for your lovely feedback and continued support! The Pillow Wad Team 🌿🐾

Posted 3 months ago

“This is a great company to deal with and I have found there products are the best for my Guinea pigs, Tigs and Sqeekers.”

Helpful Report

Posted 3 months ago

That’s so lovely to hear! 🐹💚 We’re thrilled that Tigs and Squeekers are enjoying our products - thank you for your kind words and for choosing Pillow Wad! The Pillow Wad Team 🌿🐾

Posted 3 months ago

“My bunnies both love the Timothy hay and alfalfa from pillow wad! I will always get all my bunny needs from here from now on! Very very happy! Thank you pillow wad!”

Helpful Report

Posted 4 months ago

That’s wonderful to hear! 💚 We’re so glad your bunnies are loving their Timothy hay and alfalfa - thank you for choosing Pillow Wad and for the lovely feedback! The Pillow Wad Team 🌿🐾

Posted 3 months ago

“Very impressed with quality of hay from Pillow Wad. My two piggies agree too. No big sticks and is soft and smooth for their tummies.”

Helpful Report

Posted 4 months ago

Thank you so much! 🐹💛 We’re delighted to hear your piggies are enjoying the hay - soft and tummy-friendly is exactly what we aim for! The Pillow Wad Team 🌿🐾

Posted 4 months ago

“Luna, my Lop had a very weepy eye and I had been to the vets numerous times. (So glad I I had insurance). They mentioned dust extracted hay as an alternative that may help. I Googled and I found Pillow Wad. I'm so glad I did. She hasn't been back to the vets since and it's been a good few months. (It can be quite common with lops). I highly recommend. Oh and the bunnies love it. 😊”

Helpful Report

Posted 4 months ago

Aww, that’s such a heartwarming update! 🐰💛 We’re so happy to hear that Luna’s doing much better and that our dust-extracted hay has helped make a difference. Thank you so much for sharing your story and for the lovely recommendation! The Pillow Wad Team 🌿🐾

Posted 4 months ago

“All great products . My rabbit Ralph loves the flower forage . Just bought the dandelion root and immune booster. Great company lovely products .”

Helpful Report

Posted 4 months ago

Thank you so much! 🌸 We’re so happy to hear that Ralph is loving the Flower Forage, and we’re sure he’ll enjoy the Dandelion Root and Immune Booster just as much! So glad you’re pleased with everything. 🐰💚 The Pillow Wad Team 🌿🐾

Posted 4 months ago

“Our pigs love everything we buy from Pillow Wad! Excellent products, speedy delivery of everything we need to keep the girls clean, cosy and well fed!”

Pillow Wad 5 star review on 3rd October 2025

Helpful Report

Posted 4 months ago

That’s so lovely to hear! 💛 We’re thrilled your pigs are happy and well-fed, and that you’re pleased with the products and speedy delivery. Thank you for your kind words! 🐹🌿 The Pillow Wad Team 🌿🐾

Posted 4 months ago

“Great size pieces of dandelion root! Been dissatisfied with other companies which consists of a lot of dust at the bottom of the bag. Will definitely be ordering again!”

Helpful Report

Posted 4 months ago

That’s brilliant to hear! 🌼 We’re so glad you’re happy with the quality of our dandelion root, no dusty bags here! Thanks so much for your kind words and for choosing us again. 💚 The Pillow Wad Team 🌿🐾

Posted 4 months ago

“My 14 weeks old buns are absolutely loving your alfalfa hay. The smell that it throws out is amazing. I also bought them some of your Flower Forage which they also love. I’ll definitely be trying some different forage items on my next order.”

Pillow Wad 5 star review on 25th September 2025

Helpful Report

Posted 4 months ago

Aww, that’s lovely to hear! 🌸🐰 We’re so glad your little buns are enjoying the Alfalfa Hay and Flower Forage, it sounds like they’ve got great taste! Can’t wait for you to try out more of our forage range next time. The Pillow Wad Team 🌿🐾

Posted 4 months ago

“My 2 rabbits and 2 guinea pigs love all types of hay. Green Oat a favourite. The eco bedding is brilliant for soaking up pee especially as the rabbits have a toilet corner. All come well packed too.”

Helpful Report

Posted 4 months ago

That’s lovely to hear! 💚 We’re so pleased your rabbits and guinea pigs are enjoying all the hay varieties, especially the Green Oat Hay! Great to know the Eco-Nest is keeping their space fresh and tidy too. The Pillow Wad Team 🌿🐾

Posted 4 months ago

Pillow Wad is rated 4.9 based on 434 reviews