Pillow Wad Reviews

Name: Pillow Wad
Address: Rookery Farm, Hinton-in-the-Hedges, Rookery Farm, Hinton-in-the-Hedges, Northamptonshire
Rating: 4.90

4.9 Rating 289 Reviews

98 %

of reviewers recommend Pillow Wad

4.9

Based on 289 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Pillow Wad 5 star review on 14th April 2025

Clare Mathews

Pillow Wad 5 star review on 12th April 2025

Nic Terry

Pillow Wad 5 star review on 6th April 2025

Joanne Lau

Pillow Wad 5 star review on 12th March 2025

Zarah Houlihan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pillow Wad are great in every way. Fantastic products(huge fan of their Eco-nest bedding for my 6 house bunnies), fair prices, speedy delivery, having a subscribe service is a big bonus and customer service is very friendly and helpful.”

Helpful Report

Posted 8 months ago

Thank you for your fantastic review! 🌟 We're thrilled to hear that you're a huge fan of our Eco-nest bedding and that it works well for your six house bunnies. It's great to know you appreciate our fair prices, speedy delivery, and subscription service. We're also glad our customer service has been friendly and helpful. If you need anything else, we're always here for you. Thanks again! The Pillow Wad Team 🌿🐾

Posted 8 months ago

“Our bunnies love Pillow Wad farmers blend, they eat it straight from the bag. Also the coarse cut forage was a huge hit, hope they bring it back soon.”

Helpful Report

Posted 8 months ago

Thank you for your wonderful feedback! 🌸 We're thrilled to hear that your bunnies love the Farmer's Blend so much that they eat it straight from the bag! It's also great to know that the coarse cut forage was a big hit. It is currently maturing in the barn so watch this space! If you need anything else, we're always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 8 months ago

“I have 2 Guinea Pigs who absolutely love the hay and treats that I purchased and the price was what swayed me to buy once again as well as the quality”

Helpful Report

Posted 8 months ago

Thank you for your lovely review! 🌟 We're delighted to hear that your two guinea pigs absolutely love the hay and treats. It's wonderful to know that our quality and pricing convinced you to purchase again. If you need anything else, we're always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 8 months ago

“My rabbits loveeeee Pillow Wad, the quality of everything is fantastic. The delivery is always so fast and I love the compostable packaging. I recently bought the new cookies and I unwrapped everything near my french lop, big mistake, he ran over, yanked the cookie bag out of my hand and legged it. Safe to say these are now his favourite! I find the pricing so cheap too!! I bought a tonne of stuff recently and it cost me just under £60?! How do you guys even make a profit?!!!??! I tell everyone about Pillow Wad and will continue till the day I die 😂 lol!!”

Helpful Report

Posted 9 months ago

Thank you so much for your fantastic review! 🌟 We're thrilled to hear that your rabbits love everything from our range, and it's great to know that our fast delivery and compostable packaging are appreciated. Your story about the cookies made us smile—your French lop has excellent taste! We're glad you find our pricing affordable and our products valuable. Your support and recommendations mean the world to us. If you need anything else, we're always here for you. Thanks again! The Pillow Wad Team 🌿🐾

Posted 9 months ago

“Amazing products, our two guinea pigs love the farmers blend hay to eat and sleep in the meadow hay. I thought the large mix and match excellent value for Money. Loving the little treats too.”

Helpful Report

Posted 9 months ago

Thank you for your amazing review! 🌟 We're so happy to hear that your guinea pigs love the Farmer's Blend hay for eating and the meadow hay for snoozing in. It's wonderful to know you found the Large Mix & Match to be excellent value for money and enjoyed the little treats too. If you need anything else, we're here for you. Thanks again! The Pillow Wad Team 🌿🐾

Posted 9 months ago

“Had a bundle so lots of choice. No dust, well packaged and fast delivery. Rabbits are eating it and , so dar, the meadow hay is favourite”

Helpful Report

Posted 9 months ago

Thank you for your fantastic feedback! We're so happy to hear that your rabbits are enjoying the hay, especially the meadow hay. It's great to know that you appreciated the dust-free quality, packaging, and speedy delivery. If you need anything else, we're here for you. Thanks again! The Pillow Wad Team 🌿🐾

Posted 9 months ago

“Great quality hay that all my 17 Guinea pigs love to eat. My piggies have all liked everything I've bought from Pillow Wad so far! Always quick delivery and packaging is biodegradable! Good prices and deals with mix and match.”

Helpful Report

Posted 9 months ago

Thank you for your wonderful review! 🌟 We're thrilled to hear that all 17 of your guinea pigs love our hay and other goodies. It's great to know that our quick delivery and biodegradable packaging are appreciated, too. We're committed to offering quality at good prices, and we're glad you enjoy the mix and match offer. If you need anything else, don't hesitate to reach out. Thanks again! The Pillow Wad Team 🌿🐾

Posted 9 months ago

“Our bunnies , really enjoyed munching on farmers blend. Quick reliable delivery. Thank you”

Helpful Report

Posted 9 months ago

Thank you so much for your kind words! 🐰 We're delighted to hear that your bunnies enjoyed the Farmer's Blend and that you found our delivery service speedy and reliable. Your satisfaction is our top priority. If you ever need anything else, we're here for you. Thanks again! 🌟 The Pillow Wad Team 🌿🐾

Posted 9 months ago

“Excellent fast delivery time and quality hay. Recommend.”

Helpful Report

Posted 9 months ago

Thank you for your feedback! We're glad to hear you appreciated our fast delivery and quality hay. Your recommendation means a lot to us! If you need anything else, feel free to reach out. The Pillow Wad Team 🌿🐾

Posted 9 months ago

“We've tried lots of different hays from other companies for our guinea pigs but they are usually dry and brown and they won't eat it...pillow wad hay is always green and soft and they love it!”

Helpful Report

Posted 9 months ago

Thank you for sharing your experience! We're delighted to hear that your guinea pigs love our green and soft hay. Providing high-quality hay that your pets enjoy is our top priority. If you need anything else, we're here to help. Happy munching to your guinea pigs! 🌾🐹 The Pillow Wad Team 🌿🐾

Posted 9 months ago

“Absolutely fantastic company. The Best bedding for litter trays and the boys are obsessed with the forage hay. Wouldn't go anywhere else!”

Helpful Report

Posted 9 months ago

Thank you so much for your kind words! We're thrilled to hear that you find our bedding perfect for litter trays and that your boys are loving the forage hay. If you need anything else, don't hesitate to reach out! 🌾 The Pillow Wad Team 🌿🐾

Posted 9 months ago

“amazing hay! the quality and price is amazing and my guinea pigs love both the meadow hay and timothy hay! definitely reccomend pillow wad for food and bedding!”

Helpful Report

Posted 9 months ago

Thank you so much for your wonderful feedback! We're thrilled to hear that your guinea pigs love both the Meadow Hay and Timothy Hay. It's great to know that you find our quality and pricing amazing. We appreciate your recommendation and are always here for your food and bedding needs! 🌾🐹 The Pillow Wad Team 🌿🐾

Posted 9 months ago

“My bunnies love Pillow Wad hay, and enjoy eating it every day. They like the alfalfa hay as a treat.”

Helpful Report

Posted 10 months ago

We're delighted to hear that your bunnies love eating our Pillow Wad hay everyday! It's wonderful to know they appreciate the alfalfa hay as a treat too. Thank you for choosing us for your furry friends' needs! 🌾🐰 The Pillow Wad Team 🌿🐾

Posted 9 months ago

“Pillow Wad is amazing service, delivery and quality. My two guineas and three rabbits absolutely love every mouth full.”

Pillow Wad 5 star review on 26th June 2024

Helpful Report

Posted 10 months ago

Hay Debbie, Thank you so much for taking the time to leave us a review (and the lovely photo of your bun!). We loved hearing how much your guineas and rabbits enjoy their PW goodies :)

Posted 9 months ago

“By far the best small animal bedding on the market and now in biodegradable bags too! A1! Very impressive delivery times and affordable bundles too. We are fans!”

Helpful Report

Posted 10 months ago

Thank you for your fantastic feedback! We're thrilled to hear that you consider our bedding the best on the market and love our biodegradable bags. It's great to know that our delivery times and affordable bundles meet your expectations. We're delighted to have you as fans! If you ever need anything else, feel free to reach out! The Pillow Wad Team 🌿🐾

Posted 10 months ago

“Excellent farmers blend hay my bunnies love it no dust good quality hay fast delivery too!”

Pillow Wad 5 star review on 15th June 2024

Helpful Report

Posted 10 months ago

Thank you for your kind words! We're delighted to hear that your bunnies love our Farmer's Blend and that you appreciate the quality and fast delivery. If you need anything else, feel free to reach out. Happy munching to your bunnies!🐰🐰🐰 The Pillow Wad Team 🌿🐾

Posted 10 months ago

“Excellent products and service. My five boys love the Timothy forage hay, soft and coarse and they especially love the new cookies. They give them ⭐️⭐️⭐️⭐️⭐️ Only Pillow Wad goodies for them 🥳”

Helpful Report

Posted 10 months ago

Thank you so much for your wonderful feedback! We're thrilled to hear that your five boys love the Timothy forage hay and the cookies. We appreciate their five-star rating! 🎉 It's great to know they enjoy our products so much. If you need anything else, we're here to help. Happy munching to your boys! The Pillow Wad Team 🌿🐾

Posted 10 months ago

“Excellent value when buying a bundle! Lasts a good while, and the paper bedding is amazing. My only complaint is that the hay is too stiff”

Helpful Report

Posted 10 months ago

Thank you for your feedback! We're glad to hear you find excellent value in our bundles and that the Eco-Nest bedding is amazing. We appreciate your input on the hay being too stiff and will certainly look into this. If there's anything else we can do to improve your experience, please let us know. Your satisfaction is important to us! The Pillow Wad Team 🌿🐾

Posted 10 months ago

“Wouldn't shop anywhere else! The Eco nest bedding is perfect for the boys litter trays. The boy are obsessed with the new forage hay & we have the golden poops!”

Helpful Report

Posted 10 months ago

Thank you so much for your loyalty! We're thrilled to hear that the Eco-Nest bedding works perfectly for your boys' litter trays and that they're loving the new forage hay. If you ever need anything else, we're here to help. The Pillow Wad Team 🌿🐾

Posted 10 months ago

“I bought a mixture for my 14 bunny babies they all loved the timothy hay and the sawdust is so soft no sharp bits ,will be ordering the big bags now 🙂”

Pillow Wad 5 star review on 5th June 2024

Helpful Report

Posted 10 months ago

We're delighted to hear that your 14 little ones loved the Timothy hay and found the Woodshavings soft and comfortable! Thank you for your kind words and for choosing Pillow Wad. We're glad to know you'll be ordering the big bags next. If you need anything else, feel free to reach out. Happy munching to your bunnies! The Pillow Wad Team 🌿🐾

Posted 10 months ago

Pillow Wad is rated 4.9 based on 289 reviews