“Picture and description clearly stated bonjela teething gel from 2 months, they sent me one which you can use from 6 months, i called them up and they were trying to convince me it is the same thing and just the new box while the leaflet says it is from 6 months!!!!”
“Sehr schlechtes Kundenservice!!
Warte jetzt schon 2 Wochen auf mein Paket! Kein Tracking, keine Information wie lange es dauert, trotz mehrmaligen Nachfragen!”
“Very poor service. Paid for 24 hour delivery which took 12 days to come. I appreciate covid times however customer service on enquiries were very unhelpful and slow to respond.”
“I have not received the brand of drugs I have ordered. The internet site shows pictures of a pharmaceutical brand which does not correspond to the brand of the drugs that have been sent to me.”
“Ho inviato diverse mail per sapere dove si trova il prodotto senza nessuna risposta,attendo ancora 15 gioni nel prossimo mese dopodiché chiederò il rimborso,servizio deludente!!!”
“Having to purchase an online prescription every time on a repeat order at extortionate cost is really not good customer service.”
Posted 7 months ago
Hi Steve,
Thanks for leaving a review for us - we appreciate your feedback.
Pharmacy Direct GB provide an alternative to the £24 online consultation that is free - if you can send us a valid prescription supplied by your GP.
Then, when choosing your medication online, simply select the 'I have a valid prescription' option, and send us your prescription and we'll do the rest.
