petTracer Reviews

Name: petTracer
Rating: 4.42

4.4 Rating 233 Reviews

87 %

of reviewers recommend petTracer

Company Reviews

Metrics

Info

4.4

Based on 233 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours

About petTracer:

Know your cat’s whereabouts
The world’s most advanced GPS Cat Collar

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petTracer 5 star review on 19th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product. Have twice now found our cat stuck in someone else’s garage using the petTracer. Reliable coverage and good value for money.”

Helpful Report

“Highly recommended. We have 3 Burmilla and Burmese cats and their quality of life has been transformed by their Pettracer collars. Service and support from Pettracer is excellent. So much peace of mind for us as cat owners knowing that we can easily find our cats.”

petTracer 5 star review on 23rd July 2022

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“We have recently moved home and one of our cats has always wandered far and wide and so we worried we would lose him having moved him to unfamiliar territory. Our PetTracer tracker has therefore given us the confidence to allow this cat to roam, provided us with regular updates as to his whereabouts and, via the heat map function, given us a clear picture of his preferred haunts. PetTracer is a great product, robust yet light enough to be worn by a cat.”

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“Got a pet tracer for my 12 year old cat as we had bought a caravan and didn’t want to be leaving him all the time. Hal my cat is quite comfortable wearing it and he is a large cat and I feel more comfortable knowing that I can always know we’re he is. I did a lot of research and a friend of mine has one for his blind cat just in case he gets out and the pet tracer was by far the best. Worth every penny for peace of mind.”

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“Absolutely brilliant. My cat cannot hide anymore! Quite easy to set up and the customer service and help is fantastic”

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“The combined radio and GPS technology work really well together. Light and comfortable collar. Long battery life. Easy to use search function. Excellent customer support.”

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“The collar does need charged every 2-3 days as I have it set on fast mode but I don't mind that, the peace of mind this collar gives you is amazing, my cat doesn't mind wearing it and I can trace her wherever she goes, was reasonably straight forward to set up but the help is there if you need it and they very quickly respond to emails, would recommend this to everyone”

petTracer 5 star review on 18th July 2022

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“Having lost 2 cats last year we were anxious about letting our new kitten out. Having PetTracer gives peace of mind. The collar doesn't trouble our kitten at all. We have been able to follow her when she escapes the confines of our garden. We have yet to use the radio signal/mobile station but it is an extra means of tracking our pet if she goes into a building. The light is also a great idea (it is really bright) and would make it easy to spot in the dark. Hopefully, we will never need it but the PetTracer (and its features) would give us the best means of finding our family pet if she gets lost.”

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“I've had the service for a couple of month now. It's probably saved my cats life. I stay near a busy road. Magpies tease her over this road then up massive trees. I wish she would stay in the garden or round about, with the collar I see exactly where she goes and can tease her to safety. But since the last crossing and up the massive trees I think I will need to just keep her inside.”

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“By far the best tracker I have used. Would definitely recommend”

petTracer 5 star review on 21st June 2022

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“It’s given me great confidence letting out my kitten knowing that I should always be able to find him”

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“Been using the petTracer collar for just over a month. I’ve found it to be accurate and gives me piece of mind knowing where my cat is. Online support has been excellent and setting the collar up a straight forward process. I bought the reflective strip and inlay band as my cat is small. My cat wears the collar with no problems. Would highly recommend to anyone thinking about purchasing a tracking collar.”

petTracer 5 star review on 17th June 2022

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“We lost our cat for 48 hrs so decided to buy petTracer collars for them both. It is a bit of a faff to set up if you are not very tec savvy The support via email was great for every start up question . We definitely fully 100% recommend the collars it’s a massive help to be able to track them and be able to relax”

Helpful Report

“This tracker is better than high-end satellite trackers because of its 'always on' Radio Frequency (RF) proximity tracking facility. For peace of mind, the collar's proximity signal is tracked by the RF receiver. Therefore, I highly recommend this tracker for house cats. The customer service is quality.”

Helpful Report

“A cracking tracer. We had one from another provider which, to be fair was rubbish and the batteries would last a day and a half at best. Then we found pettracer. The battery lasts for days, and even though Pip has popped the collar off a couple of times, it's easy to locate with the radio signal, it's usually within a couple of metres of its location on the app. If you're thinking of buying one of these, just do it”

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“It gives me piece of mind when I'm at work knowing were my fur baby is. I can keep a check on her and can see her location at any time”

petTracer 5 star review on 17th May 2022

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“Having researched many cat collars I came to the conclusion I wanted GPS and radio tracking enter petTracer. I took the 2 year option which suits me. I can honestly say this is worth its wait in gold just for the peace of mind of knowing my cats location at any one time. I am on my 2nd collar as the first one failed but this is where customer service comes into play it was very easy to get in contact with them and had a replacement within a week well done petTracer.”

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“I would like to thank Pet tracer for helping me relocate both my cats. One went missing today for eleven hours. Zoe answered every email question promptly and sympathetically. I have seen other reviews having a go at pet tracers range and capabilities and to be fair i was beginning to doubt the thing was working. But with the patient help from the team all came good. My problem was more with the iphone 13 i was using connecting to the base station when i went mobile. My only criticism would be they need to make some youtube videos of how to set up a search with iphones and android, just so you can copy and make sure you have set up everthing right. Other than that i would highly recommend pet tracer to anyone.”

Helpful Report

“I cannot recommend the PetTracer product and their customer service enough. Long story short, we found our blind, 13 month old kitty, Mei, hiding in the engine of a car about half a mile away due to the PetTracer collar having been missing for over 12 hours. I genuinely think she'd have been lost forever without it. Not only that, Anna, from PetTracer, who was helping us with settings remotely as we searched for Mei, was compassionate, helpful and engaged throughout the entire day we were searching for her. Mei's collar wasn't picking up satellites as (unbeknownst to us at the time) she was surrounded by engine block but we took the home station out and used it as a mobile unit and it gave us enough of a radio signal (finally!) to locate her. We live in the countryside and there's a lot of space to search hence the time it took to locate her. The location isn't alway 100% accurate, as some people have said, BUT we know where to start looking for them if they don't come home. The collars are also bulky (although light) for small cats but our don't even seem to notice they're wearing them. Perhaps the collars wouldn't work so well in a very built up area but for me, in the middle of nowhere, they're great.”

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“A great product which gives you peace of mind. Excellent customer service too.”

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petTracer is rated 4.4 based on 233 reviews