I would like to thank Pet tracer for helping me relocate both my cats. One went missing today for eleven hours. Zoe answered every email question promptly and sympathetically. I have seen other reviews having a go at pet tracers range and capabilities and to be fair i was beginning to doubt the thing was working. But with the patient help from the team all came good. My problem was more with the iphone 13 i was using connecting to the base station when i went mobile. My only criticism would be they need to make some youtube videos of how to set up a search with iphones and android, just so you can copy and make sure you have set up everthing right. Other than that i would highly recommend pet tracer to anyone.