“This company are amazing at what they do. I would only ever recommend Procare Pet Cremations. The whole process was so easy from ease of booking our collection at midnight just after Zeus's accident, to collecting our fur baby the next day (Saturday am). Lewis was very sympathetic, empathetic and professional. He checked what we had requested and explained how it would all be done. He even suggested Zeus's brother (live next door) come have a sniff of Zeus's before he left so he couod understand he wouldn't be coming back. When Zeus was brought home, again, no issues and dry professional and understanding. There was a delay with fur and paw print collection but they arrived a couple days later (hand delivered again) completely professional. You made a very hard and traumatic time a lot less difficult for us. Thank you all to for taking Zeus on his last journey xx”
“Great service. Lewis, who came to collect my boy—Mylo—was respectful, friendly, and informed us of the next steps. We was then kept up to date of the process via email/text message”
“Izzy was our beautiful dog, she supported us through tough times and loved us unconditionally. She can never be replaced and will never be forgotten, but due to a cancerous tumour, we had to let her go.
Lewis collected her, and was so gentle with her and respectful.
We were informed when she was cremated and advised when she would be home again, after her cremation. She was returned to us with care and we couldn't have asked for a better or more caring service.
I can't express my thanks for your care.”
“Absolutely fantastic service from start to end. Was kept informed via email on the process. Staff on the phone and in person were very empathetic. My baby girl Izzy’s ashes arrived home in a beautiful urn which picked as she deserved the best, paw print with her name on, a candle, certificate of cremation and special quote. I would recommend this company to anyone going through this heartbreaking process.”
“Honestly the most outstanding service you could ever wish for when you’ve lost a pet. I lost my beautiful dog very suddenly and they shown us the most heartfelt compassion and care. My pet was incredibly cared for and I was informed throughout. She was hand delivered by a lovely woman back to us, in the most kind and loving manner. I would to make a special notice to Lewis whom collected my Rosie that day and I don’t believe there is words to say how grateful we are for how loving , kind and caring he was to us at the most incredibly difficult time. If you are debating whether to choose this company or not - do not hesitate to pick Pro Care Pet Cremations they are wonderful and you won’t regret it. Biggest thankyou to this wonderful company and its lovely staff who cared so deeply for our gorgeous girl xxxxx”
“Amazing services wouldn’t go with anyone else highly recommend your pet is taken very well care of and they try their absolute best to get everything right for you (paw print,fur vial,etc) bag packed with care and handled with care.”
“Procare done my family proud could not find a better place to take care of our beloved dog (theo) so professional and kind I would recommend procare to any anyone thank you for looking after him”
“Very happy with pro care service from the start to the finish, couldn’t have asked for better. Daisy was treated with care and dignity. Big thank you to Lewis and the young girl who brought my Daisy back home. Would highly recommend, and will definitely be using again in the future. Big thank you again to all involved. ❤️”
“Thank you so much for looking after our dog Haze, from picking her up from the vets and bring her ashes home on Thursday I find thank you guys enough”
“Service provided at such a sad time was excellent.
Kept up to date with all of arrangements of cremation and up until delivery of ashes.
Would recommend”
“Second time now at having to personally use this company. Lewis is a credit to this company so caring and patience, he collected both our boy's. Have recommend Procare Pet Cremetions to friends and family too when their beloved pets have crossed the rainbow bridge. They keep you updated which each set of process.”
“I would highly recommend Procare They certainly gave us peace of mind that our little dog was cared for. The young man who picked her up from our home was very caring and treated us and Poppy with kindness and respect. He answered all our questions and put our minds at ease . We were informed when she was cremated and she was returned to us with the same care and respect. Her ashes and extras ordered were presented beautifully. We could see care had been taken . Thankyou Procare .”
“There is nothing but praise I have for this company . Everything from start to finish was done with dignity, sympathy and empathy, they understand what it’s like to lose a pet . So glad we went with you . ***** star .”
“Lewis was very nice with .my Harvey when he came to collect him
I found it was all done with professional and caring service
Everything was explained Clearly and kept me in the loop.all through.”
“Strongly recommend! The driver who came to pick up had a great customer service and was polite and friendly.
I got notifications on the status of my cat and her return was nicely packaged and delivered with care.”
“Absolutely brilliant service. Couldn’t have asked for better, collected my girl within 4 hours and was back a few weeks later, great communication from the company at each step of the process.”
“I am so glad we chose Procare to take care of our beloved fur baby. They were so thoughtful & caring from start to end. Keeping us up to date with the whole process. I can’t recommend Procare enough. Thank you”
