Penny Black Reviews

Name: Penny Black
Rating: 4.86

4.9 Rating 1,205 Reviews

97 %

of reviewers recommend Penny Black

4.9

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Penny Black:

At Penny Black, the small moments matter. Whether you’re telling a loved one you’re proud of them, planning a llama-themed birthday party, or putting pen to paper with ideas the world isn’t quite ready for – we’re here to help you make every moment meaningful.

And because we do all the hard work of sourcing ethical, sustainable products, you can feel good when you shop – knowing that you’re a good person, buying good products, from good people.

Visit Website

Phone:

01413424375

Email:

ryan@penny-black.co.uk

Location:

721, Great Western Road, Glasgow
G12 8QX

Penny Black 5 star review on 2nd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast service and great card choices. I’ll be back again soon. Thank you.”

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Posted 3 months ago

Thanks so much!

Posted 3 months ago

“Excellent service and product quality”

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Posted 4 months ago

Thanks so much!

Posted 4 months ago

“Order was easy & card was of good quality”

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Posted 4 months ago

Thank you for your review!

Posted 4 months ago

“Lovely card, good quality and fast delivery. Would highly recommend.”

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Posted 4 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 4 months ago

“Quick Service and the Card was very well Packaged, will be using again.”

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Posted 4 months ago

Thanks so much!

Posted 4 months ago

“Great company! My order arrived well packaged and on time. I made a mistake and ordered a wrong item and had to arrange an exchange. Natalie, in customer service was fantastic and offered alternatives and clear instructions for the return. So good to get such a personal service when ordering online.”

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Posted 4 months ago

We're really glad to hear you enjoyed your experience with us! Look forward to seeing you again.

Posted 4 months ago

“The card that I purchased arrived very quickly and in a cardboard envelope to protect it from getting damaged. Thank you Penny Black.”

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Posted 4 months ago

Thanks so much!

Posted 4 months ago

“Arriving promptly, the nice cards were exactly what I wanted for the 3 children. My thanks to all of you!”

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Posted 4 months ago

Thanks so much!

Posted 4 months ago

“Really quick postage and eco friendly - would recommend!! Thank you”

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Posted 4 months ago

Thank you for your review!

Posted 4 months ago

“Very nice simple Anniversary card for my husband. When you are in your 80s you dont need gushing words. The card was despatched very quickly and I would certainly use Penny Black again..”

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Posted 4 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 4 months ago

“Very pleased with my cards and prompt delivery will definitely use again.”

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Posted 4 months ago

Thanks so much!

Posted 4 months ago

“It was very quick service and your cards are great”

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Posted 4 months ago

Thank you for your review!

Posted 4 months ago

“A good range of colours and prompt delivery, thank you.”

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Posted 4 months ago

Thank you for your review!

Posted 4 months ago

“Perfect high quality rapid service recommended”

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Posted 4 months ago

Thanks so much!

Posted 4 months ago

“Excellent service. Friendly and helpful. They went out of their way to sort out a minor problem. Great range of products. Very impressed and shall certainly be using Penny Black again. Many thanks!”

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Posted 4 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 4 months ago

“Great card, great price. Quick delivery.”

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Posted 4 months ago

Thanks so much!

Posted 4 months ago

“High quality goods and the only criticism would be the huge box they were delivered in.”

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Posted 4 months ago

“Needed a card urgently and could not go out to shop. Ordered with email and it arrived very quickly. Thank you.”

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Posted 4 months ago

Thank you for your review!

Posted 4 months ago

“Efficient delivery but notebook arrived slightly damaged at the corner. Bit disappointing.”

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Posted 4 months ago

I'm so sorry to hear that. I've emailed you to find out more and try to correct this for you as quickly as we can.

Posted 4 months ago

“The postcards are excellent quality, well wrapped for sending and great service”

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Posted 4 months ago

Thanks so much!

Posted 4 months ago

Penny Black is rated 4.9 based on 1,205 reviews