Penny Black Reviews

Name: Penny Black
Rating: 4.86

4.9 Rating 1,205 Reviews

97 %

of reviewers recommend Penny Black

4.9

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Penny Black:

At Penny Black, the small moments matter. Whether you’re telling a loved one you’re proud of them, planning a llama-themed birthday party, or putting pen to paper with ideas the world isn’t quite ready for – we’re here to help you make every moment meaningful.

And because we do all the hard work of sourcing ethical, sustainable products, you can feel good when you shop – knowing that you’re a good person, buying good products, from good people.

Visit Website

Phone:

01413424375

Email:

ryan@penny-black.co.uk

Location:

721, Great Western Road, Glasgow
G12 8QX

Penny Black 5 star review on 2nd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and extremely prompt delivery. To be highly recommended.”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Such a cute shop 💕”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Absolutely fantastic! Extremely fast shipping, item as described and well packaged. Will definitely buy frim again.”

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Posted 1 year ago

We're really glad to hear you enjoyed your experience with us!

Posted 1 year ago

“I am really pleased with my new Diary. Flelxible cover, every week has a page to write notes which I do copiously. Love the colour. This was easy to order online, kept informed and delivery far quicker than I expected. Came exactly as notified. Worthy 5 stars Would recommend to friends and family.”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Fast delivery excellent service- thankyou”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“excellent service great fun cards”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Came very quickly - very satisfied thank you”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“This company is absolutely marvellous to deal with. Super fast and friendly.”

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Posted 1 year ago

We're really glad to hear you enjoyed your experience with us!

Posted 1 year ago

“Great pre-sales support and communication. Products arrived as described and intact.”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Both boxes arrived kind of crushed but didn't have the energy to organise returns/replacements. Shame because the products themselves seem nice”

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Posted 1 year ago

Hi Charlie, I'm so sorry to hear your order was damaged in the post. We'll be in touch by email to see if we can get this resolved for you asap. thanks

Posted 1 year ago

“Very pleased with cards and extremely efficient service”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“In a previous year I ordered a Leuchtterm1917 mini pocket weekly planner direct from Leuchtterm. It took ages to arrive and was hugely over-packaged (far too big to fit through the letterbox). This year, I ordered from Penny Black - very easy ordering (thanks for not requiring a sign-up, password etc!), minimum packaging, fast and efficient despatch and delivery ('standard delivery': ordered on a Sunday, despatched on Monday, arrived on Tuesday).”

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Posted 1 year ago

We're really glad to hear you enjoyed your experience with us!

Posted 1 year ago

“Immediate response, shipped straight away abd received the next day. Excellent service at a reasonable price....the best price offered on line”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Excellent company to deal with - brilliant selection of cards and very quick delivery. Can recommend.”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“All good - spot on service.”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Efficient fast service got may card here on time.”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Beautiful, good quality card.”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“I enjoyed first of all perusing all the cards and I found one suitable for this time but I will definitely be coming back and shopping from your site 😊”

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Posted 1 year ago

We're really glad to hear you enjoyed your experience with us!

Posted 1 year ago

“Next day delivery on my diary.Brilliant.”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Very quick delivery - all good quality”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

Penny Black is rated 4.9 based on 1,205 reviews