Penny Black Reviews

Name: Penny Black
Rating: 4.86

4.9 Rating 1,203 Reviews

97 %

of reviewers recommend Penny Black

4.9

Based on 1,203 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Penny Black:

At Penny Black, the small moments matter. Whether you’re telling a loved one you’re proud of them, planning a llama-themed birthday party, or putting pen to paper with ideas the world isn’t quite ready for – we’re here to help you make every moment meaningful.

And because we do all the hard work of sourcing ethical, sustainable products, you can feel good when you shop – knowing that you’re a good person, buying good products, from good people.

Visit Website

Phone:

01413424375

Email:

ryan@penny-black.co.uk

Location:

721, Great Western Road, Glasgow
G12 8QX

Penny Black 5 star review on 2nd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product decent price fair delivery.”

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Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“Perfect product and swift delivery.”

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Posted 1 month ago

Thanks so much!

Posted 1 month ago

“Great product - order received next day. Can’t fault!”

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Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“Good Quick service Lovely choice, all the brands I like Excellent all round”

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Posted 1 month ago

Thanks so much!

Posted 1 month ago

“Absolutely lovely eco ribbon, perfect for Christmas. The delivery is always quick and you receive plenty of communication to tell you the status of your order. Have bought before and will again. Fabulous company with excellent customer service and reasonably priced”

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Posted 1 month ago

Thanks so much!

Posted 1 month ago

“Very competitive prices. Shipping wasn't expensive. Items posted really quickly, and arrived just a day or two later. Amazing service. Thank you.”

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Posted 1 month ago

We're really glad to hear you enjoyed your experience with us!

Posted 1 month ago

“Absolutely excellent service, easy to use website and delivery was within 2 days, will be using again.”

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Posted 1 month ago

Thanks so much!

Posted 1 month ago

“Excellent company to deal with! Had an issue with the print on a card and someone responded immediately with a replacement sent out within days! Not very often you get such service like this! Highly recommend this company and will shop with them again. Thank you Penny Black!”

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Posted 1 month ago

Thanks so much Ann! We're really glad to hear you enjoyed your experience with us! Look forward to seeing you again.

Posted 1 month ago

“Obtained exactly what I was looking for in terms of both cost and speed of delivery. Thank you!”

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Posted 1 month ago

Thanks so much!

Posted 1 month ago

“Product delivered in quick time and with care”

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Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“Forgeous card. Excellent quality. Will be rwturning.”

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Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“Great selection of cards and prompt delivery so got what I needed in plenty of time to send. Would recommend and will use again.”

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Posted 1 month ago

Thanks so much!

Posted 1 month ago

“Extremely fast service. Well done.”

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Posted 1 month ago

Thanks so much!

Posted 1 month ago

“Just the card I was looking for. Super fast dispatch and it arrived in perfect condition. Would order from Penny Black again.”

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Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“Excellent choice of items. Swift delivery. Will definitely use this company again.”

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Posted 2 months ago

Thanks so much!

Posted 2 months ago

“Excellent service, free delivery for the diary I bought and it arrived really quickly. Thank you so much 🙏🏻”

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Posted 2 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 2 months ago

“Super fast delivery and great card thanks”

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Posted 2 months ago

Thanks so much!

Posted 2 months ago

“I have shopped on-line and in-shop over 11 years in Penny Black, finding their cards, stationary, diary's and other items of real quality. The range of cards meet all my needs from sentimental to humorous. I get a real buzz browsing in-store. I whole-heartedly recommend shopping here. You'll always find what you are looking for!”

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Posted 2 months ago

Thanks so much Pauline! That's so lovely to hear. Look forward to see you again soon :)

Posted 2 months ago

“Excellent service - placing my order was effortless, delivery was swift and the cards were packaged well and arrived in perfect condition. Have purchased cards from Penny Black before and will again”

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Posted 2 months ago

Thanks so much!

Posted 2 months ago

“Pleased with price and arrived quickly”

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Posted 2 months ago

Thank you for your review!

Posted 2 months ago

Penny Black is rated 4.9 based on 1,203 reviews