Hi Catherine.
We are so sorry to hear about the mix-up with your order. We take our customers' experience very seriously and we truly appreciate your feedback in this case.
I know it has been resolved now but if you need anything else, please let us know.
Best Regards,
Mira
“I purchased a dress online which was beautiful but unfortunately it was to small and no bigger sizes would be ready to purchase it again if it comes in bigger size lovely colour and detail. Returned it to the Newbridge stoe and the sale assistant was so helpful and professional.”
Hi Anne.
Many thanks for your valuable feedback. We are delighted you find our order process efficient, as our customers' experience is our top priority.
We are truly sorry that your parcel got delivered to the wrong depot and about any inconvenience it may have caused you.
Anne, we hope to serve you again very soon.
Best Regards,
Mira
“I have always found Pamela Scott to be super efficient.I welcome their returns policy.It is so convenient to be able return an item at any store nationwide.”
