Hi!
Many thanks for your feedback, it is much appreciated. Please get in touch with us if you have any questions - we are always happy to help.
We look forward to serving you again soon.
Best regards,
Mira
“Unfortunately there was a problem with my order
1. Received a bag that was damaged and could not use.
2. The 2nd bag I ordered came in the wrong colour that I needed for a wedding.
I sent email to customer service and Rebecca
very promptly and generously resolved the situation. I was extremely satisfied with the customer service.”
Hi Paula.
Thank you so much for the feedback, it is much appreciated.
We are truly sorry for the mix-up with your order and we are happy we managed to resolve the situation for you.
Kind regards,
Mira
“Great service especially as I'd ordered the wrong size. I emailed and it was all sorted by return. Prompt delivery and amazing customer service. Thank you”
Hi Julia.
Thank you so much for your feedback, it is truly appreciated. It is feedback like yours that tell us how we are doing and we are delighted that you are happy with our services.
We hope to serve you again soon!
Many thanks!
Mira
Hi Bridget.
Please accept our sincere apologies for the inconvenience we have caused you! Keeping our customers happy is our top priority and we will look into your case promptly.
Kind regards,
Mira
Hi!
Thank you for taking your time to share your feedback with us! We are very sorry you are not happy with your purchase as we take our customers' experience very seriously.
If there is anything we can help you with please do not hesitate to contact us!
Many thanks.
Mira
“Great service, value and selection. I have enjoyed shopping in Pamela Scott's for years, both online and in the Tralee shop. I've only ever had to return something once, so I brought it to the shop and I found the Shop Assistant very friendly and helpful. Their Sales are also fantastic, especially for the shoes!!”
