Hi Coilne.
We are truly sorry you are not happy with your order! Our main priority for our online customers is to provide them with the most relevant and helpful information regarding the item they are purchasing. It seems we have not been able to do so in your case and we will look into why that happened.
In the meantime, if there is anything we can help you with please do let us know.
Best Regards,
Mira
Hi Marjorie.
We are delighted that you are happy with your order and experience with us. Thank you so much for sharing your feedback - you have made our day!
We hope to be serving you again soon.
Many thanks!
Mira
“Excellent customer service.
I ordered on Wednesday night and the parcel arrived on Friday morning (very fast). Unfortunately I received another customer's order. I contacted service (they answered the phone before 9!) and spoke with Danielle. She was extremely helpful and very efficient. She arranged for the replacement order to be delivered the next working day. I wish all companies had such good customer service.”
“Excellent variety of different brands and price points. Delivery was very prompt. I had to return an item as it was too big on me and the process compared to other retailers was simple and stress free...no printing of return labels and refund was prompt. As an online shopper the ease and speed of returns generally influences my shopping choices.”
“Ordered 2 ladies tops from store via online shopping. East to use website. Prompt delivery of order in a well wrapped package. Goods delivered unspoilt. Had to return one item, delivery receipt received promptly with full refund returned asap. Prompt efficient service all round.”
