Oilfast Reviews

Name: Oilfast
Address: Nethan Street, , Motherwell, Nethan Street, , Motherwell, North Lanarkshire
Rating: 4.85

4.9 Rating 2,230 Reviews

97 %

of reviewers recommend Oilfast

Company Reviews

Metrics

Info

4.9

Based on 2,230 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Oilfast:

Oilfast delivers Kerosene Heating Oil, Gas Oil, and Road Diesel to homes and businesses all year round - operating as Oilfast in Scotland and OilMaxx in England.

We’re proud to be the fastest-growing fuel company in Scotland, backed by an experienced, knowledgeable team who support every step of our journey.

Exceptional service is at the heart of what we do. Combine that with first-class local knowledge and competitive prices, and it’s easy to see why Oilfast is the automatic choice for both domestic and commercial fuel oil and lubricants.

No delivery is too big or too small. Our extensive fleet includes everything from compact tankers for tight access, right up to articulated vehicles capable of delivering 36,500 litres - giving you complete flexibility for your fuel needs.

Committed to quality, every time.
We don’t use large call centres. Instead, you’ll speak to a friendly, local team who understands your area. And with our reliable, experienced drivers, we’re proud to offer a delivery service that goes the extra mile - literally.

Visit Website

Phone:

01698 537 152

Email:

lorraine.stewart@oilfast.co.uk

Location:

Nethan Street, , Motherwell,
Nethan Street, , Motherwell
North Lanarkshire
ML1 3TF

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237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly staff, great service and competitive prices.”

Helpful Report

Posted 6 months ago

Thanks Anne! We appreciate the 5 stars

Posted 6 months ago

“Quick reliable and cheaper than other companies. Driver also very pleasant”

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Posted 6 months ago

Thanks Jana! The drivers are a great bunch. Thanks for the 5 stars :)

Posted 6 months ago

“Oilfast are always prompt and efficient, and keep aware of where we are with our fuel consumption: a reliable and friendly service!”

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Posted 6 months ago

Thanks Martin! Glad you're getting use of your smart tank :)

Posted 6 months ago

“Excellent services lovely personnel, always happy”

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Posted 6 months ago

Great to hear Sheena. Thank you so much for sharing!

Posted 6 months ago

“I never use anyone else. We quite often run out of oil (running joke) but oilfast always deliver really quickly.”

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Posted 6 months ago

Glad we're living up to our name! Thanks for the 5 stars Arlene :)

Posted 6 months ago

“Always prompt and very reliable, and friendly delivery driver. No complaints whatsoever.”

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Posted 6 months ago

Great to hear! Thanks for sharing with us Darren & Tracy

Posted 6 months ago

“Always happy with the service received from Oilfast, office staff are always very helpful too.”

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Posted 6 months ago

Thanks Jennifer. Glad to hear you're happy with the service!

Posted 6 months ago

“Great company to deal with. Good prices and helpful, polite and accomodating staff.”

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Posted 6 months ago

Thanks Michael! We have a great bunch here at Oilfast.

Posted 6 months ago

“Used Oilfast for several years now. They're always very helpful and prompt.”

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Posted 6 months ago

Thanks Louise! Glad to hear you're happy with the service

Posted 6 months ago

“Very prompt delivery”

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Posted 6 months ago

Glad to hear it :) Thanks for the 5 stars!

Posted 6 months ago

“Very efficient, hassle free delivery and payment.”

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Posted 6 months ago

Thanks for the good review Will & Cheryl. Give us a shout if there is anything we can do to level up our service to be 5 stars for you! :)

Posted 6 months ago

“..........”

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Posted 6 months ago

Appreciate the 5 stars Thomas, thanks!

Posted 6 months ago

“Great customer service and care. Competitive pricing and all round lovely company to deal with”

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Posted 6 months ago

Thanks Vicky, glad to hear you're happy with our service!

Posted 6 months ago

“Fast and efficient service. Always willing to fit an extra order in for me at short notice.”

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Posted 6 months ago

Thanks Lily! We have a great bunch here, always willing to go that extra mile for our customers :)

Posted 6 months ago

“Oilfast is easy to use and the staff that contact us are friendly and helpful. The oil delivery folk turn up, load up the tank with oil and off they go living the bill in the door, so if we aren't at home or suddenly have to go somewhere for a reason we have no reason at all to worry that we won't keep fueled up. My only criticism is the website was updated and changed but seems to have got a bit worse but recently the contact sections seem to be back and running which is helpful. Not that I use it that often as we don't have any problems.”

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Posted 6 months ago

Hi David, thanks for the good review! It's always helpful to get customer feedback on the website. Are all the issues resolved now? If you reach out to marketing@oilfast.co.uk, we can take a look into any lingering problems. It's possible you've found something we aren't aware of yet. Many thanks

Posted 6 months ago

“Always get amazing service from Oilfast”

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Posted 6 months ago

Thanks Siobhan! Glad you're happy with the service

Posted 6 months ago

“Good service, courteous driver, minimum disruption.”

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Posted 6 months ago

Thanks Maureen. We aim to please :)

Posted 6 months ago

“Driver was very considerate of property, extremely careful and considerate, friendly and professional well done Ewan.”

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Posted 6 months ago

Thanks for the great review Louise! I've passed this on to Ewan :)

Posted 6 months ago

“Excellent service”

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Posted 6 months ago

Glad to hear it Hamish. Thanks!

Posted 6 months ago

“Courteous & Dependable”

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Posted 6 months ago

Thanks Tom. Appreciate the 5 stars!

Posted 6 months ago

Oilfast is rated 4.9 based on 2,230 reviews