Oilfast Reviews

Name: Oilfast
Address: Nethan Street, , Motherwell, Nethan Street, , Motherwell, North Lanarkshire
Rating: 4.85

4.9 Rating 2,230 Reviews

97 %

of reviewers recommend Oilfast

Company Reviews

Metrics

Info

4.9

Based on 2,230 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Oilfast:

Oilfast delivers Kerosene Heating Oil, Gas Oil, and Road Diesel to homes and businesses all year round - operating as Oilfast in Scotland and OilMaxx in England.

We’re proud to be the fastest-growing fuel company in Scotland, backed by an experienced, knowledgeable team who support every step of our journey.

Exceptional service is at the heart of what we do. Combine that with first-class local knowledge and competitive prices, and it’s easy to see why Oilfast is the automatic choice for both domestic and commercial fuel oil and lubricants.

No delivery is too big or too small. Our extensive fleet includes everything from compact tankers for tight access, right up to articulated vehicles capable of delivering 36,500 litres - giving you complete flexibility for your fuel needs.

Committed to quality, every time.
We don’t use large call centres. Instead, you’ll speak to a friendly, local team who understands your area. And with our reliable, experienced drivers, we’re proud to offer a delivery service that goes the extra mile - literally.

Visit Website

Phone:

01698 537 152

Email:

lorraine.stewart@oilfast.co.uk

Location:

Nethan Street, , Motherwell,
Nethan Street, , Motherwell
North Lanarkshire
ML1 3TF

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237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Oil fast have been a fabulous provider, great customer service and quick delivery, highly recommend”

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Posted 6 months ago

Thanks Christopher! Your recommendation means a lot to us

Posted 6 months ago

“The staff I dealt with on the phone were very polite and helpful but the delivery driver was rude- perhaps he was just having a bad day!”

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Posted 6 months ago

Hi Rhodri & Goita, Glad to hear you had a positive experience on the phone but sorry your delivery wasn't 5 stars. I've passed your feedback onto the depot Many thanks

Posted 6 months ago

“Excellent company to deal with, great customer services. Delivery drivers always very pleasent. Would highly recommend to anyone looking for great prices on heating oil. *****”

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Posted 6 months ago

Hi Derek, thanks for the amazing review! Glad you're happy with the service

Posted 6 months ago

“Delivery guys are so polite & thoughtful, no messing about, our delivery always seems to be early, and the driver feels guilty about having to disturb us if our curtains are closed 👍”

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Posted 6 months ago

Thanks Robert, glad to hear our drivers are providing a 5 star experience!

Posted 6 months ago

“Excellent service never any hassle.”

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Posted 6 months ago

Glad to hear it Neil. Thanks for the 5 stars!

Posted 6 months ago

“Oil always delivered even when I'm not at home, on the day they say.”

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Posted 6 months ago

Glad to hear it Lena, we aim to please!

Posted 6 months ago

“I have dealt with Oilfast for many years and have always been satisfied with the service.”

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Posted 6 months ago

Thanks Robert! Great to hear feedback from our loyal customers :)

Posted 6 months ago

“Excellent service”

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Posted 6 months ago

Glad to hear it Alan, thanks for the 5 stars!

Posted 6 months ago

“Very reliable, fairly priced and friendly helpful staff”

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Posted 6 months ago

Glad to hear it Andrea! Thanks for the great review

Posted 6 months ago

“Polite & friendly staff over phone & delivery guys polite & respectful of property”

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Posted 6 months ago

Thanks Steven, glad to hear your experience with us has been 5 stars!

Posted 6 months ago

“quite often unable to get through on the phone and also last 2 orders I have had to chase up as no delivery was made until I followed up”

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Posted 6 months ago

Hi Donald, I'm sorry to hear you haven't had the best experience lately. I've been in touch with the depot and hopefully we can be 5 stars going forwards! Thanks for feeding this back to us.

Posted 6 months ago

“Great service and easy to place an order. Delivery is prompt, staff are always professional, helpful and friendly.”

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Posted 7 months ago

“Any time I have called for heating oil it has been hassle free and polite, arriving not long long after calling.”

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Posted 7 months ago

“I always order direct from Oilfast because I know the service is going to be friendly, helpful and efficient as well as offering competitive pricing. They have always delivered on time and know the challenges of delivering to my location and access issues to the tanks for my home and holiday cottages. I would highly recommend them as a company particularly because of their wonderful staff both in the office and the delivery drivers.”

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Posted 7 months ago

“Highky recommended - Delivery always very prompt. And if short of oil they do their utmost to get a delivery to you. Typically competitively priced”

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Posted 7 months ago

“always delvered promptly”

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Posted 7 months ago

“Excellent Service. Helpful staff.”

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Posted 7 months ago

“Perfect easy to deal and fast delivery 👍”

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Posted 7 months ago

“Fuel is delivered in orderly manner without necessarily involving customer to be in attendance.”

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Posted 7 months ago

“Great service.”

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Posted 7 months ago

Oilfast is rated 4.9 based on 2,230 reviews