Oilfast Reviews

Name: Oilfast
Address: Nethan Street, , Motherwell, Nethan Street, , Motherwell, North Lanarkshire
Rating: 4.85

4.9 Rating 2,230 Reviews

97 %

of reviewers recommend Oilfast

Company Reviews

Metrics

Info

4.9

Based on 2,230 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Oilfast:

Oilfast delivers Kerosene Heating Oil, Gas Oil, and Road Diesel to homes and businesses all year round - operating as Oilfast in Scotland and OilMaxx in England.

We’re proud to be the fastest-growing fuel company in Scotland, backed by an experienced, knowledgeable team who support every step of our journey.

Exceptional service is at the heart of what we do. Combine that with first-class local knowledge and competitive prices, and it’s easy to see why Oilfast is the automatic choice for both domestic and commercial fuel oil and lubricants.

No delivery is too big or too small. Our extensive fleet includes everything from compact tankers for tight access, right up to articulated vehicles capable of delivering 36,500 litres - giving you complete flexibility for your fuel needs.

Committed to quality, every time.
We don’t use large call centres. Instead, you’ll speak to a friendly, local team who understands your area. And with our reliable, experienced drivers, we’re proud to offer a delivery service that goes the extra mile - literally.

Visit Website

Phone:

01698 537 152

Email:

lorraine.stewart@oilfast.co.uk

Location:

Nethan Street, , Motherwell,
Nethan Street, , Motherwell
North Lanarkshire
ML1 3TF

Write Your review

Tell us how Oilfast made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wr Fox Steel Structures Limited

Mr Alexander & Mrs Lesley Mccracken

Mrs Alice Macleod

237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great driver and very helpful.”

Helpful Report

Posted 3 years ago

Thank you so much for the 5 star rating for Oilfast! It was great having you as a customer and we are fortunate that you have used our services more than once. We appreciate the additional comment of "Great driver and very helpful." We will continue to strive to provide the best service possible. Thank you again!

Posted 3 years ago

“I’m a long term customer and Oilfast reps have always been very easy to deal with and have delivered a prompt cost effective service”

Helpful Report

Posted 3 years ago

Thank you, for your 5 star rating of Oilfast! We are thrilled that you have been a long-term customer and have had such a positive experience with our reps. We are pleased that they have provided you with a prompt, cost effective service and thank you for your loyalty.

Posted 3 years ago

“For get it ! I did the stars bit.”

Helpful Report

Posted 3 years ago

“...........”

Helpful Report

Posted 3 years ago

“Great customer service, always appear to be the cheapest in the area. Delivery is fairly quick. Won’t go anywhere really”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating, Mr Fordyce! It is great to know that you had a positive experience with Oilfast - great customer service, competitive prices and delivery times - and we are pleased that you keep returning to us. We really appreciate your kind words and your loyalty. Thank you!

Posted 3 years ago

“Always brilliant service”

Helpful Report

Posted 3 years ago

Thank you so much for giving Oilfast a 5 star rating! We're thrilled to hear that our always brilliant service has been so satisfactory for you. We really appreciate your feedback and being such a loyal customer.

Posted 3 years ago

“Very good service. If only they’d give you their very best ppl straight away… then it would be perfect 😊”

Helpful Report

Posted 3 years ago

Thank you so much Mrs Law for giving us a 4 star rating! We really appreciate your feedback and especially your repeat business. We really value our customer relationships and are grateful for the kind words. It's great to hear that you think we offer very good service, and we are firm believers that our team of people are the best when it comes to delivering an excellent experience. We hope to continue to serve you in the best way possible and make sure you have an enjoyable experience. Thank you again.

Posted 3 years ago

“Can’t fault them great service on the phone and delivery is normally always been within couple of days”

Helpful Report

Posted 3 years ago

Thank you very much for your 5 star rating of Oilfast, Mr Melville! We are delighted to hear that you had great service on the phone and that the delivery was within a coupl of days. We really appreciate you taking the time to leave us this feedback.

Posted 3 years ago

“Usually the cheapest for domestic heating oil, easy to order over phone, is delivered in the stated time period and delivery person careful with hose and filling tank. Excellent”

Helpful Report

Posted 3 years ago

Thank you, Mr.Cameron, for the 5-star rating of Oilfast and for being a repeating customer. We truly value your opinion and your support. We are pleased to hear that you have had a satisfactory experience with us. It is great to know that our domestic heating oil is usually the cheapest and that our easy to order over phone system, stated time period and careful delivery personnel are excellent. We look forward to meeting your needs in future.

Posted 3 years ago

“Timely, efficient & appears to be a reasonable price when buying thru a group purchase.”

Helpful Report

Posted 3 years ago

Dear Mr Gaudie, Thank you so much for your 5 star rating of Oilfast. We are delighted that you are satisfied with our timely and efficient service and that you found our price to be reasonable when buying thru a group purchase. We value your loyalty and thank you for continuing to choose Oilfast for your oil needs. Truly yours, Oilfast Team

Posted 3 years ago

“Good service, receipts are often poorly printed and hard to read though.”

Helpful Report

Posted 3 years ago

Thank you for the 5-star rating and for being a returning customer! We're glad you appreciate our good service, and we apologize that our receipts aren't printing clearly. We're looking into fixing this issue so your experience with us is faultless.

Posted 3 years ago

“Very good Company and deliver when requested. also drivers always respect my property while off-loading”

Helpful Report

Posted 3 years ago

Thank you so much for your 5-star rating of Oilfast, Mr Wright. We're delighted that not only have you found our company to be very good and satisfying in terms of delivering when requested, but also that our drivers have respected your property while off-loading. We really appreciate that you have been a repeating customer of ours.

Posted 3 years ago

“Always reliable when we need them at a good price.”

Helpful Report

Posted 3 years ago

Thank you so much, Mr.Conniff, for the 5 star rating of Oilfast. We are always pleased to offer our products at a good price, knowing they are reliable when you need them. And thank you for being a returning customer - we appreciate your loyalty.

Posted 3 years ago

“Excellent customer service from both office and driver over nany years. Would not consider using anyone else”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating of Oilfast, Mrs Wright! We greatly appreciate your continued support over the years and are glad to know that you have received excellent customer service from both our office and drivers. We value your loyalty and are glad to have been able to provide you with our services for so long. Thank you for choosing Oilfast!

Posted 3 years ago

“Customer service Always very helpful and polite at the Insch office. Calls answered quickly. Delivery Deliver when they say will do or even earlier. In all weathers”

Oilfast 5 star review on 24th January 2023

Helpful Report

Posted 3 years ago

Thank you, Mrs.Helpsop , for your 5-star rating of Oilfast! We Appreciate your wonderful feedback on our customer service, prompt call answering, and fast delivery, especially in all kinds of weather. It's customers like you who make us proud of what we do, and we are thankful for your loyalty as a returning customer.

Posted 3 years ago

“Delivery was earlier than expected which was a godsend as we were very low and had elderly visitors arriving. Thank you 👌👍”

Helpful Report

Posted 3 years ago

Thank you for giving us a 5 star rating. We really appreciate it! We're glad you were able to benefit from our quick delivery, which was faster than expected. We're glad we could help out in such a situation. It's much appreciated! Thank you!

Posted 3 years ago

“I use Oilfast for my domestic oil and I have received excellent customer service. Account set-up was easy and top-ups are automatic, so we have peace of mind that we will never run out of domestic oil.”

Helpful Report

Posted 3 years ago

Thank you so much for the 5-star rating! I am delighted to hear that you have had a positive experience using Oilfast for your domestic oil and that the account setup and top-up system works well for you. We understand how important it is to have peace of mind that you won't unexpectedly run out, so I'm very pleased to hear our system works for you.

Posted 3 years ago

“Crieff staff always very helpful and pleasant”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating of Oilfast! We are glad to hear that our Crieff staff were very helpful and pleasant! We really appreciate your loyalty and look forward to seeing you again soon!

Posted 3 years ago

“Fast efficent, helpful, proffesional, all staff included reception and drivers , have had times in the past were i have run out unexpectantly or it has been adverse weather conditions and oilfast staff have got oil to me as quick as they can , i have an account with oilfast and pay a reasonable monthly payment but always have a large credit this is a great system as i never have to worry that i cant afford oil so 10 out of 10 all round”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating! We are so glad to hear that you have had great experiences with Oilfast, that our staff and drivers have been fast, efficient, helpful, and professional even in adverse conditions. Our system of reasonable payments and credit is designed to provide worry-free ordering so that our customers never have to worry about running out of oil. We truly value your feedback and thank you for your ongoing support. 10 out of 10 all round indeed!

Posted 3 years ago

“Excellent service and friendly people”

Helpful Report

Posted 3 years ago

Thank you so much for the 5-star rating for Oilfast! We really appreciate your kind words about our excellent service and friendly people. It's great to know that our customers are happy with our work. Thank you again for your support!

Posted 3 years ago

Oilfast is rated 4.9 based on 2,230 reviews