Nutri-Link Ltd Reviews

4.9 Rating 894 Reviews
98 %
of reviewers recommend Nutri-Link Ltd
4.9
Based on 894 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Nutri-Link Ltd Reviews
Anonymous
Anonymous  // 01/01/2019
Always efficient and helpful.
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Posted 3 weeks ago
Hello, Thank you for taking the time to write a review. It is really appreciated. We are delighted to hear that you are happy with the service provided. Kind regards Sarah
Posted 3 weeks ago
My experience with nutri-link on every occasion has been 100% amazing. All the staff are kind, helpful and very professional. I love their products and will continue use them and recommend to others. Thank you Nutri-Link
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Posted 1 month ago
Hello Suzie, Thank you for taking the time to write a review. It is really appreciated. We are delighted to hear that you are happy with the products and service provided. Kind regards Sarah
Posted 1 month ago
Only been with Nutri-Link for a short time but have had no problem with ordering items.
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Posted 5 months ago
Hello Theresa, Thank you for taking the time to write a review. It is really appreciated. We are delighted to hear that you are happy with our service. Kind regards Sarah
Posted 5 months ago
Would have liked a few more specific pointers on nutrition for OA Otherwise excellent and very informative
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Posted 5 months ago
Hello, Thank you for taking the time to write a review. It is really appreciated. We are delighted to hear that you are happy with the webinar. I shall pass on your feedback to Antony. Kind regards Sarah
Posted 5 months ago
I believe in Nutri-Links products and have been using them for many years. Very efficient postal service, I have always received them the next day. The only negative is when items are out of stock and take months before they come back in stock again, this has caused me a few problems. For example GTA Forte had an amazing affect on my thyroid levels to the point I was able to reduce my medication from 125mg-25mg daily. I had the reverse effect when they became out of stock for many weeks.
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Posted 7 months ago
Hello Susan, Thank you for your four star review. It is really appreciated. We are delighted to hear that you are happy with our service and product. Unfortunately, it is outside our control when the manufacturer is unable to resupply stock, but I apologise that this has inconvenienced you. Kind regards Sarah
Posted 7 months ago
Product was very good but delivery was quite slow due to Brexit customs procedures which held up a bit for a few days or more. In addition to that, an excise duty of 23% post- Brexit, was levied on all products which were new to me. Thus makes it a bit more expensive to buy cos I have to think of the total cost inclusive of excise duty tax as well, now and in future.
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Posted 7 months ago
Hello, We are delighted to hear that you are happy with our product. I am sorry to hear the postage was slow. Unfortunately, this is now an ongoing issue post Brexit. Kind regards Sarah
Posted 7 months ago
Didn't like having to register to buy products, as too much hassle. website good, products arrived quickley. One of them is so big difficult to swallow - would prefer to take 2 smaller ones in a day. Will order again
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Posted 1 year ago
Hello Thank you for your review. Unfortunately, most of our products can only be purchased through a recommending Health Practitioner / Nutritionist who is registered with us which is why a registration is required. We are pleased to hear that you will be ordering with us again. Kind regards Jenny
Posted 1 year ago
Fast response and delivered quickly
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Posted 1 year ago
Hi Stephen Thank you for your 4 four star review. We are pleased to hear that our responses were fast and your order was quickly delivered. Kind regards Jenny
Posted 1 year ago
Nutrilink is and has always been a good company. I am afraid the courier is not. I paid for this to arrive yesterday it never arrived
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Posted 1 year ago
Hi Sherrie Thank you for your review. On checking your delivery, it appears that when you placed your order on line you selected and paid for DPD next working day, and as you placed your order on Friday, this would not normally be delivered until Monday. Kind regards Jenny
Posted 1 year ago
While the delivery was prompt and all purchased products have been delivered in the expected quality and quantity, the delivery service itself via DPD was poor - my customer was at home during the announced delivery schedule, but the driver did not ring the bell. Instead, DPD sent a message to pick up the sending at a supermarket within the customer's building the next day while it was already left there on the scheduled delivery day. Obviously, a bad behaviour of DPD or at least its driver to cut time but confusing to the customer. I recognize that this is not NutriLink's direct fault and on my future purchases which I will do for sure I hope having a better delivery service.
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Posted 1 year ago
Hello Thank you for your review, we are sorry to hear that you had a problem with your delivery. If you have any problems in the future please contact the office so that we can rectify them. Kind regards Jenny
Posted 1 year ago
Excellent service.
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Posted 1 year ago
Hi Rosa Thank you for taking the time to review and for awarding 4 stars. We are pleased to hear that you find our services excellent. Kind regards Jenny
Posted 1 year ago
Great service , fast delivery
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Posted 1 year ago
Hello Thank you for taking the time to review NutriLink, and for the 4 stars awarded. We are pleased to hear that you are happy with our services and our fast delivery. Kind regards Jenny
Posted 1 year ago
The company is run by and staffed by dedicated people, the products are excellent and the postgraduate education is very good. The website used to work well for me. It was rebuilt and unfortunately is now a lot worse than it was. In particular, the address book facility is totally unfit for purpose. I've tried editing my address book and it doesn't work. Apparently, I'm not the only one complaining about it.
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Posted 1 year ago
Hi Ashley Thank you for your review. We are pleased to hear that you are happy with our staff, products and our postgraduate education, but am sorry that you are experiencing problems editing your delivery addresses within your online account. I will forward your comments to our IT Department and ask them to make contact with you, and hopefully rectify this problem for you. Kind regards Jenny
Posted 1 year ago
The website is easy to use, and the service quick and efficient. Some supply difficulties but outside Nutrilink?s control
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Posted 1 year ago
I am pleased with how my call was dealt with. And used the product before, but this time placed order for a much larger quantity as that gives value for money.
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Posted 2 years ago
Allwe t to plan Thanks
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Posted 2 years ago
I called and i wanted some pills that I Got from you many years ago. You Where helpful and you still had my adress AND YOU ALSO STILL HAD THE PILLS. So I ordered, but now you are not EU, so it tolk many days before I Got the pills ( but that is not your fault). Kindest regards Stine Ellegaard from Denmark
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Posted 2 years ago
Purchased the 28 day reset. Great slides and wonderful explanations. And products arrived very quickly. However, the recipes in the 28 day reset let the programme down. But other than that Nutri-link is fantastic!
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Posted 3 years ago
Thank you for your great service. Friendly, efficient, good, helpful, staff taking the order. Quick, efficient, delivery. Thank you .Well done.
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Posted 3 years ago
Excellent service from Nutrilink, but Mucolyxir has doubled in price over the last four years. This may be due to the suppliers, but has become rather expensive.
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Posted 3 years ago
Nutri-Link Ltd is rated 4.9 based on 894 reviews