Nutri-Link Ltd Reviews

Name: Nutri-Link Ltd
Address: 24 Milber Trading Estate, Newton Abbot, Devon
Rating: 4.90

4.9 Rating 894 Reviews

98 %

of reviewers recommend Nutri-Link Ltd

4.9

Based on 894 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some Progreens Capsules. Received a receipt for same, but was sent Progreens powder. Not sure why? And no explanation.”

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Posted 5 months ago

Hello Nigel, I am very sorry that you have received an incorrect product. I will get the correct product sent out today to you. I will include a free shipping returns label - if you could pop the powder back in the post to us at your convenience. I apologise for any inconvenience caused. Kind regards Sarah

Posted 5 months ago

“My order did not arrive”

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Posted 5 months ago

Hello MC Smith, Thank you for taking the time to write a review. As your order was place after 2pm on the 27th, then it would not be dispatched until the following day. Royal Mail tracked 24 is not a guaranteed next day delivery service - although they do aim to do so. You can update your delivery with Royal Mail via the following link: https://www.royalmail.com/track-your-item#/tracking-results/JZ302359593GB Please do not hesitate to contact a member of the customer services team on 0333 577 0404 if we can be of any further assistance. Kind regards Sarah

Posted 5 months ago

“I got given link by my doctor and tried to buy product. Having to register and get password ( it did not arrive) seems too complicated. Suddenly I got a flurry of emails( prompted by doctor?) and pills arrived next day by costly mail Over complicated way to buy pillls”

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Posted 8 months ago

Hello Gavin, Thank you taking the time to write a review. I am sorry to hear that you found setting up an account complicated. Postage within the UK is free and any postage charge would be optional to change the service used. Please do not hesitate to contact a member of the team if we can assist you in any way. Kind regards Sarah

Posted 7 months ago

“Products good, Royal Mail delivery too slow.”

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Posted 9 months ago

Hi Kenneth Thank you for your review, and we are sorry to hear that you are unhappy with your Royal Mail delivery. Your order was dispatched on the day of you placing an order on our website, but unfortunately, Royal Mail 24 Tracked is not a guaranteed next day service. We do however offer next day services if you prefer when placing your next order. Kind regards Jenny

Posted 9 months ago

“The webinar was great but I found it really hard to book on, it wasn’t clear that I had to sign in first to add to basket. It was almost enough to make me Give up trying but I persevered and emailed admin. It was longwinded then having to register separately with the webinar provider. But actual webinar great and useful!”

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Posted 9 months ago

Hello Thank you for your review, and am sorry to hear that you had difficulties with booking onto the webinar, but unfortunately to purchase a webinar through our website you will need to sign into your account as webinars can only be purchased by Practitioners who are registered with us. We are delighted however that you were pleased with the webinar content. Kind regards Jenny

Posted 9 months ago

“I find it really strange that the day after I place an order you ask me to evaluate the service! So far, I have received 3 emails confirming my order and stating that it will be dispatched. Then I received another one saying it had left your warehouse and I could track it on your website. When I clicked on the link provided I was taken to the home page of your website... no idea where to find tracking information.... So, so far I have to submit that service is rather poor... wouldn't you agree? Further down this page I see a question as to how I communicated with you - in my case via the website which is not even listed !!!”

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Posted 11 months ago

Hi Mary Thank you for your review. I am sorry to hear that you are unhappy with our services. An email is sent to confirm that you have placed your order online, and also when it has been dispatched from our warehouse to keep you informed of what is happening with your order. The Link that is provided takes you to our website to instruct you how to track your parcel with the delivery company you selected at the time of ordering, but I have passed your comments to our IT Department. Kindly accept our apologies for any inconvenience caused. Kind regards Jenny

Posted 11 months ago

“The Good: Fast service with free delivery. The Bad: -Prices are high. -New website performs badly on an iPad and makes it hard to amend purchase orders - Out of stock on several item. - Does not offer discounts for bulk orders of more than ?500.”

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Posted 2 years ago

Nutri-Link Ltd is rated 4.9 based on 894 reviews