Hi Nji,
Thank you for taking the time to leave a review.
We sincerely apologise for missing your emails about your refund, and we agree that our response should have been quicker - that’s not the standard of service we strive to deliver. Delays in communication can be extremely frustrating and your patience is appreciated.
If you have any other questions about your refund, please contact our support team (info@mypharmacy.co.uk) and we'll get back to you as soon as possible.
Kind regards,
My Pharmacy
Hi there,
Thank you for bringing this to our attention. One of our support representatives have already contacted you regarding your address and that we have started the claim process with our courier. Once this process has been completed, your order can either be resent or a full refund will be issued, pending your choice.
Kind regards,
My Pharmacy
