My Pet Warehouse UK Reviews

4.9 Rating 2,960 Reviews
99 %
of reviewers recommend My Pet Warehouse UK
4.9
Based on 2,960 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read My Pet Warehouse UK Reviews

About My Pet Warehouse UK:

At My Pet Warehouse both you and your pet are at the heart of our business, making sure that we offer you the very best quality products at a reasonable price. Shop online in the UK all the pet supplies your companion needs.

Helping you find the right products for your pets under one roof. Offering you brands such as Canagan, Eden, Symply, Tribal, Carnilove and many more!

Visit Website

Phone:

1684 437570

Email:

mail@mypetwarehouse.co.uk

Location:

Unit 4 Sparrowhawk Close,
Malvern
Worcestershire
WR14 1GL

Very prompt and efficient service once the dog food was back in stock online. However, I didn’t receive a back-in-stock email as requested + their Malvern store told me there was a supply difficulty a few hours before it returned in-stock online. Consequently I ended up buying a small bag off the larger kibble whilst there in case I ran out.
Helpful Report
Posted 3 years ago
Delivery is always very fast and reliable. One of my pet (!) hates is the use of “free delivery”. A business wouldn’t be in business for very long if it was giving things away, so why not say it as it is: “included in the price”, or “at no extra charge”. This goes for all online shopping of course, not just My Pet Warehouse. My only other moan is that the Canagan tins I want are sometimes out of stock. I usually like to order 4 flavours each time but this isn’t always possible. Other than that, I’m really happy and am looking forward to using the loyalty points I’ve been building up on a “free” order.
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Posted 3 years ago
Happy with the dog food, the bag of treat bones were broken which could have happened in transit. the delivery was fast.
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Posted 3 years ago
Came across my pet warehouse when searching the Internet for dry dog food. I was impressed with the variety they had, certainly for small dogs. Ordering was easy, good communication about my order, which was dispatched quickly. Prices can be a little on the more expensive side for some items but I am very impressed overall
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Posted 3 years ago
Good selection, good prices, efficient delivery
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Posted 3 years ago
Easy to use website and very fast delivery
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Posted 3 years ago
Good selection of products and quick delivery thanks!
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Posted 3 years ago
I have used the company a few times for food my two chichuhas. good communication .usually fast delivery. I think the postage for smaller bags of food is expensive.
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Posted 3 years ago
Very happy with ordering process and quick delivery in a timed slot which is great.
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Posted 3 years ago
Good products, delivered promptly, very personal helpful service.
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Posted 3 years ago
Great range of products. Very quick delivery.
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Posted 3 years ago
Good price and good service.
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Posted 3 years ago
Very good, quick and reliable service
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Posted 3 years ago
Have received a good service from mypetwarehouse, price for the dog food I purchase is the same as in other pet shops, delivery is free and fast plus there is a discount given in the form of loyalty point.
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Posted 3 years ago
Good, fast service although can't ALWAYS get the exact food I want. We use Eden 80/20 in small kibble but sometimes have to get medium or a different variety because of no stock.
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Posted 3 years ago
My Pet Warehouse UK is rated 4.9 based on 2,960 reviews