My Pet Warehouse UK Reviews

Name: My Pet Warehouse UK
Address: Unit 4 Sparrowhawk Close, Malvern, Worcestershire
Rating: 4.92

4.9 Rating 4,015 Reviews

98 %

of reviewers recommend My Pet Warehouse UK

4.9

Based on 4,015 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About My Pet Warehouse UK:

At My Pet Warehouse both you and your pet are at the heart of our business, making sure that we offer you the very best quality products at a reasonable price. Shop online in the UK all the pet supplies your companion needs.

Helping you find the right products for your pets under one roof. Offering you brands such as Canagan, Eden, Symply, Tribal, Carnilove and many more!

Visit Website

Phone:

1684 437570

Email:

mail@mypetwarehouse.co.uk

Location:

Unit 4 Sparrowhawk Close,
Malvern
Worcestershire
WR14 1GL

My Pet Warehouse UK 5 star review on 17th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All arrived quickly I already have two of these dog beds so knew what to expect I ordered green but got grey??? Paperwork said olive green.”

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Posted 3 years ago

“I have used this service now 3 times. The prices are competitive and the delivery speed is excellent. My only issue is that sometimes what I want is not available.”

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Posted 3 years ago

“Quick and easy to use, plus you don’t have to wait too long before it arrives”

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Posted 3 years ago

“The order came quickly and most importantly with up-to-date information on the time of delivery.”

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Posted 3 years ago

“Prompt delivery and easy to use website”

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Posted 3 years ago

“The website was easy to navigate and prices were competitive. The only slight disadvantage is I find the delivery price quite expensive. For that reason I may not buy again. The delivery was quick,came within 2 days. Fine for anything you need in a hurry.”

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Posted 3 years ago

“Hi there i am very happy purchasing my Eden dog food from you and the excellent courier service. I have one very important issue/complaint, i have been receiving quite a few damaged tins which are not safe to use and therefore i cannot feed to my dog. I have attached photos of three damaged tins from my last order and four from my last orderand would appreciate your feedback”

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Posted 3 years ago

Thank you for feedback. I'm sorry some of the Eden tins you ordered arrived dented. If you can email these photos with your order number to mail@mypetwarehouse.co.uk we'll be able to get this resolved. Apologies again.

Posted 3 years ago

“My dog loves there wet food.”

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Posted 3 years ago

“I usually give you 5 stars but I was surprised to see that your prices have increased.”

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Posted 3 years ago

“The website is very easy to follow . Once ordered very quick service within 3 days , the courier who delivered my order was very polite. This is the second time I have used pet warehouse it was the best price I could find on the internet . Great service!”

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Posted 3 years ago

“Very nice progress”

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Posted 3 years ago

“Item was received on time and as per my order.”

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Posted 3 years ago

“Good selection of environmentally friendly toys at a good price. Quick delivery with minimal packaging. Will definately order from My Pet Warehouse again.”

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Posted 3 years ago

“It was okay but three of the trays with wet food were open”

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Posted 3 years ago

“It was exactly what we wanted. We had purchased one before and we (especially our dog) was very happy with it.”

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Posted 3 years ago

“excellent service”

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Posted 3 years ago

“Amended my shipment was delivered on time. The delivery company didn't let me know until I posted the bad review. My pet warehouse have got back to me and rectified this issue. Thank you for resolving the issue and sorry for the bad review.”

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Posted 4 years ago

Hi Peter, Thank you for your feedback. We've checked with DPD and your parcel was delivered to your neighbour on the 15th Feb. We only wish you would have contacted us sooner so we could have resolved this. Thanks.

Posted 4 years ago

“Arrived on time and well packaged without a lot of waste or oversized box.”

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Posted 4 years ago

“Great product and good service”

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Posted 4 years ago

“Products arrived quickly and as described, would be nice to have a cheaper, slower delivery option.”

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Posted 4 years ago

My Pet Warehouse UK is rated 4.9 based on 4,015 reviews