Milly's Reviews

Name: Milly's
Address: Unit 8 (11A) Arrow Business Park, Arden Forest Way, Alcester, Warwickshire
Rating: 4.81

4.8 Rating 624 Reviews

95 %

of reviewers recommend Milly's

4.8

Based on 624 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Milly\'s Reviews$

About Milly's:

Working amongst our professional groomers, we‘ve combined 35+ years of experience into the development of our products - creating a brand that achieve award-winning results. We are careful about what goes into our recipes! We pride ourselves on using natural and naturally derived ingredients.

Visit Website

Write Your review

Tell us how Milly's made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Milly's 5 star review on 16th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery arrived next day, super products we love using in our salon.”

Helpful Report

Posted 2 years ago

“Fantastic shampoo, lathers well and is kind to your hands. Leaves the coat so soft and clean my customers love it.”

Helpful Report

Posted 2 years ago

“My favourite thing about Milly’s is that they publish their ingredient lists on their website, so I know what I’m getting before it arrives. But even better - their products smell amazing and work really well! Delivery is really quick too, my last order had been dispatched within a couple of hours of ordering.”

Helpful Report

Posted 2 years ago

“Unfortunately this review takes away from the good of the quality of the shampoo. The delivery courier that has been used is appalling, i have now been waiting 3 days after my informed delivery date and still have no shampoo. As i have paid a delivery charge i expect a good service. I am aware some of this is out of control from milly's but i think they need to look at the repetition of the service they are using as the company does not have a good repetition. Awaiting a reply on what milly's customer service is going to do about my bad experience with ordering the product.”

Helpful Report

Posted 2 years ago

“Arrived quickly and always good quality”

Helpful Report

Posted 2 years ago

“We predominantly use Millys shampoo in our grooming salon and absolutely love them all. They clean well and smell lovely.”

Helpful Report

Posted 2 years ago

“Excellent customer service with regards to order and delivery. Products work well and smell good too! Very pleased.”

Helpful Report

Posted 2 years ago

“My customers love the soothing mud bath! Smells great too!”

Helpful Report

Posted 2 years ago

“I was delighted with your products but have contacted you several times, emai,phone but with no response. I never received an invoice for the products I purchased and really require this for vat purposes. Very disappointed with your lack of response. Thanks Andrea Eshiels Gundog”

Helpful Report

Posted 2 years ago

“Smells lovely, lathers really well and impressed that it also has neem oil in. Will buy another I think!”

Helpful Report

Posted 2 years ago

“Always pleased with products 😊!”

Helpful Report

Posted 2 years ago

“This is the best shampoo I’ve found lathers up nicely a little goes a long way, it’s very nourishing dogs coats stay soft for longer and doesn’t dry out my hands”

Helpful Report

Posted 2 years ago

“I absolutely love Milly's shampoos, I have a small grooming business, Milly's contacted me to make me aware of their shampoo. They had a black Friday offer which was amazing, so I stocked up. I am just coming to the end and will be ordering the 5 litre bottles again. The whitening shampoo is amazing as well”

Helpful Report

Posted 2 years ago

“Have always loved & used Millie’s for our 4 dogs & 2 cats. Very disappointed that you have stopped the cat food as our cats loved it. One of our dogs now seems to be allergic to lots of meats so are trying an alternative. Would also be useful if you did a small bite version for smaller dogs as we have a toy poodle who now older struggles with the full sized Millie’s. I always recommend your food to others.”

Helpful Report

Posted 2 years ago

“Great help!”

Helpful Report

Posted 2 years ago

“Excellent service, good products at a good price”

Helpful Report

Posted 2 years ago

“The Breath Freshner & Cucumber Botanical Facial cleanser and all purpose conditioner are established favourites in my Dog Grooming Salon 🤍”

Helpful Report

Posted 2 years ago

“Fast delivery, super service easy ordering what more can I ask for!”

Helpful Report

Posted 2 years ago

“Plenty of choice and vegan. Gentle on our dog’s’ skin and make them smell better. Delivery is so fast and they offer a subscription service.”

Helpful Report

Posted 2 years ago

“Bulk ordered shampoo for my busy salon and it arrived the next morning. Appreciate the quick delivery and their customer service responses are amazingly quick via email. Would recommend to any professional groomer.”

Helpful Report

Posted 2 years ago

Milly's is rated 4.8 based on 624 reviews