Milly's Reviews

Name: Milly's
Address: Unit 8 (11A) Arrow Business Park, Arden Forest Way, Alcester, Warwickshire
Rating: 4.81

4.8 Rating 624 Reviews

95 %

of reviewers recommend Milly's

4.8

Based on 624 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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About Milly's:

Working amongst our professional groomers, we‘ve combined 35+ years of experience into the development of our products - creating a brand that achieve award-winning results. We are careful about what goes into our recipes! We pride ourselves on using natural and naturally derived ingredients.

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Milly's 5 star review on 16th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, delivered quickly with up to date notifications.”

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Posted 2 years ago

“Fabulous shampoo and fabulous service. I called Customer Service as I was running very low on my current shampoo to see if they could tell me when my order would be dispatched. I was fully respectful that a recent special offer had made them super busy but the lovely gentleman found my order and ensured it was sent out that same day and I received it the next. I just love the Cucumber & Melon shampoo - it leaves a really nice subtle fragrance on the coat and like all Millys’ shampoos really gets the coat clean leaving it soft, manageable and perfect for scissoring. A very happy groomer!!”

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Posted 2 years ago

“Still waiting for my order almost two weeks after ordering ! Not impressed to be honest”

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Posted 2 years ago

“We haven’t had the delivery as yet!”

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Posted 2 years ago

“Absolutely love everything I’ve ever bought from Millys. Amazing customer service, amazing products! I’ve just purchased the mud spa treatment and cannot wait to try it out with my salon dogs (my dogs getting first go tomorrow)”

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Posted 2 years ago

“All Millys products just smell absolutely amazing. Ive tried a few brands for face wash and mud treatment but find millys the best. And my customers are always happy with the results from using their products. Definitely recommend. Customer service is also very good and quick to respond to queries with products and delivery.”

Milly's 5 star review on 9th February 2023

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Posted 2 years ago

“I have recently set up dog grooming business from home and decided to use Milly's products as my main products. I absolutely love them all, owners have commented how soft and smelling nice their dogs are. I personally in love with the mud treatments and have now added them to my treatments. The owners have been stunned by the difference these treatments have on dogs coat and skin condition. The service Milly's gives is excellent, all products sent out quickly and arrive super fast which is great as I do on occasion realise late I'm running put of something.”

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Posted 2 years ago

“Excellent from start to finish, just used the mud mask on my dog, it smells delicious and it removed so much more undercoat than shampooing alone Thank you! I am a dog groomer so will be using this as an add on spa treatment for my customers 🙂”

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Posted 2 years ago

“The customer service I recently received from Milly’s was outstanding !! The response time and delivery time was amazing which I really appreciated. The products smell absolutely amazing and I can’t wait to use them my gorgeous furry customers :)”

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Posted 2 years ago

“Great product! I absolutely love the coconut and shea butter and rhubarb and black plum range”

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Posted 2 years ago

“Great products and delivery”

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Posted 2 years ago

“Milly”s = great service , great product , great scents , great results , great prices simple”

Milly's 5 star review on 5th February 2023

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Posted 2 years ago

“I love Milly's shampoo, we use it at my work and all the scents are lovely, although my favourite is probably cucumber and melon as the smell really stays on the dog! 5/5”

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Posted 2 years ago

“Great products, fabulous customer service 😁”

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Posted 2 years ago

“I love Millys products! The rhubarb shampoo and cologne are my favourites and smell amazing. My hands are so much softer than before. My husband thought I had some fancy new hand cream!”

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Posted 2 years ago

“Amazing products and customer service”

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Posted 2 years ago

“Great customer service and speedy delivery every time. Thank you!”

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Posted 2 years ago

“Quick next day delivery and customers dogs now smell great!!!”

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Posted 2 years ago

“I love everything that the Milly's brand and team stand for. Their products are truly changing the grooming industry.”

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Posted 2 years ago

“Delivery arrived within 24 hrs at busiest time of the year!”

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Posted 2 years ago

Milly's is rated 4.8 based on 624 reviews