Milly's Reviews

Name: Milly's
Address: Unit 8 (11A) Arrow Business Park, Arden Forest Way, Alcester, Warwickshire
Rating: 4.79

4.8 Rating 647 Reviews

94 %

of reviewers recommend Milly's

4.8

Based on 647 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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About Milly's:

Working amongst our professional groomers, we‘ve combined 35+ years of experience into the development of our products - creating a brand that achieve award-winning results. We are careful about what goes into our recipes! We pride ourselves on using natural and naturally derived ingredients.

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Milly's 5 star review on 16th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing shampoo! Lathers up beautifully and smells amazing! I wouldn't use anything else 🤩 (the peppermint one is my favourite)”

Milly's 5 star review on 11th February 2026

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Posted 1 month ago

“excellent product cleans well and no reactions at all”

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Posted 15 hours ago

“Still haven't received products and not great communication on delivery times. Love millys products but didnt realise id be waiting two weeks”

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Posted 1 week ago

“Smells lovely and cleans well.”

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Posted 2 weeks ago

“Wouldn’t buy my shampoos from anywhere else. They smell amazing and really do the trick. Super clean dogs and always so kind on the skin. The fast dry is an all time favourite of mine can’t go without it.”

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Posted 2 weeks ago

“the delivery was very quick, packaged well and was so happy to receive”

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Posted 2 weeks ago

“I’ve used Milly’s products for about 9 years now and can’t recommend them enough. Cleans a dogs coat amazingly and good on our hands too”

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Posted 3 weeks ago

“Ive been looking for a new shampoo thats natural but still reasonable price for my salon. Also one that doesn't dry out my hands. I have tried Cucumber and Aloe. Very fresh smell, im so pleased with it that I've ordered another 2 bottles. This will become a stable with us from now on. So pleased.”

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Posted 1 month ago

“Bought shampoo at sn event. Very knowledgeable about products and do what they say”

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Posted 1 month ago

“I called and spoke to Hannah about some products. Having been using Peanut and Pickle for a year I was hesitant to move, but I'm glad I did because Milly's products are much better quality. Delivery was very quick and they sent me a freebie too.”

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Posted 1 month ago

“This range of shampoos is my absolute favourite! The quality is unmatched by any others and the dilution rate makes this the most affordable way to be an upmarket salon that delivers the very best coat care to my clients.”

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Posted 1 month ago

“I have tried quite a few shampoos over the years was recommended Millys by a friend, I've very impressed with product as it does actually clean and smells great, tried the scent sprays too and customers really notice how great their pet smells.”

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Posted 1 month ago

“Always super fast delivery and the shampoo leaves the dogs smelling beautiful! My go to favourite is the cucumber and aloe which smells so nice.”

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Posted 1 month ago

“⭐️⭐️⭐️⭐️⭐️ 5/5 – The Best Dog Shampoo Ever! I’ve used Milly’s Dog Shampoo for a while now and I’m blown away! My clients coat have never looked or felt better. After just one wash, i compliment on how incredibly soft, shiny, and smelled amazing — the scent is fresh but not overpowering, which I love. What really impressed me is how gentle it is on the skin. The natural ingredients clearly make a difference, and the rinse-out is super easy , no residue or slimy feel afterward. Overall, I can honestly say this is the only shampoo I’d use in my salon. It’s worth every penny. Highly recommend Milly’s Dog Shampoo 🐶✨”

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Posted 1 month ago

“Had a lot of issues with cancelling orders, they still sent the products that I had tried multiple times to cancel. No one would get back in contact with me. Had to charge back on my back, then they threatened to send debt collectors after me if I didn't send the items back. They refused to pay postage, promised to after I had sent proof I had shipped other back but nothing happened. Wasn't the first time they sent me products through their subscription that I had tried to cancel. The first time I bit the bullet and kept the others I had been charged for. Good products but terrible communication.”

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Posted 1 month ago

“Super quick delivery and easy to order”

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Posted 1 month ago

“was recommended to this company by my dog groomer . I ordered 2 items which I only received 1 I have called and no one to answer my calls emailed and no response . would not recommend or use again as really bad customer service .”

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Posted 1 month ago

“Fantastic customer service. Had a slight problem with a leaking shampoo bottle when delivered. Replaced without hesitation. Very friendly staff”

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Posted 1 month ago

“I had a delivery which i received very quickly however the shampoo was leaking from a poorly fitted lid. Without any hassle a replacement bottle has been despatched. Excellent and very friendly customer service”

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Posted 1 month ago

“I always buy my grooming supplies from Milly's. They smell gorgeous and work so well, and have a quick shipping turnaround. Thank you!”

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Posted 1 month ago

Milly's is rated 4.8 based on 647 reviews