Milly's Reviews

Name: Milly's
Address: Unit 8 (11A) Arrow Business Park, Arden Forest Way, Alcester, Warwickshire
Rating: 4.80

4.8 Rating 645 Reviews

94 %

of reviewers recommend Milly's

4.8

Based on 645 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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About Milly's:

Working amongst our professional groomers, we‘ve combined 35+ years of experience into the development of our products - creating a brand that achieve award-winning results. We are careful about what goes into our recipes! We pride ourselves on using natural and naturally derived ingredients.

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Milly's 5 star review on 16th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing shampoo! Lathers up beautifully and smells amazing! I wouldn't use anything else 🤩 (the peppermint one is my favourite)”

Milly's 5 star review on 11th February 2026

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Posted 2 weeks ago

“Smells lovely and cleans well.”

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Posted 1 day ago

“Wouldn’t buy my shampoos from anywhere else. They smell amazing and really do the trick. Super clean dogs and always so kind on the skin. The fast dry is an all time favourite of mine can’t go without it.”

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Posted 3 days ago

“the delivery was very quick, packaged well and was so happy to receive”

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Posted 3 days ago

“I’ve used Milly’s products for about 9 years now and can’t recommend them enough. Cleans a dogs coat amazingly and good on our hands too”

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Posted 1 week ago

“Ive been looking for a new shampoo thats natural but still reasonable price for my salon. Also one that doesn't dry out my hands. I have tried Cucumber and Aloe. Very fresh smell, im so pleased with it that I've ordered another 2 bottles. This will become a stable with us from now on. So pleased.”

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Posted 2 weeks ago

“Bought shampoo at sn event. Very knowledgeable about products and do what they say”

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Posted 2 weeks ago

“I called and spoke to Hannah about some products. Having been using Peanut and Pickle for a year I was hesitant to move, but I'm glad I did because Milly's products are much better quality. Delivery was very quick and they sent me a freebie too.”

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Posted 2 weeks ago

“This range of shampoos is my absolute favourite! The quality is unmatched by any others and the dilution rate makes this the most affordable way to be an upmarket salon that delivers the very best coat care to my clients.”

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Posted 2 weeks ago

“I have tried quite a few shampoos over the years was recommended Millys by a friend, I've very impressed with product as it does actually clean and smells great, tried the scent sprays too and customers really notice how great their pet smells.”

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Posted 2 weeks ago

“Always super fast delivery and the shampoo leaves the dogs smelling beautiful! My go to favourite is the cucumber and aloe which smells so nice.”

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Posted 2 weeks ago

“⭐️⭐️⭐️⭐️⭐️ 5/5 – The Best Dog Shampoo Ever! I’ve used Milly’s Dog Shampoo for a while now and I’m blown away! My clients coat have never looked or felt better. After just one wash, i compliment on how incredibly soft, shiny, and smelled amazing — the scent is fresh but not overpowering, which I love. What really impressed me is how gentle it is on the skin. The natural ingredients clearly make a difference, and the rinse-out is super easy , no residue or slimy feel afterward. Overall, I can honestly say this is the only shampoo I’d use in my salon. It’s worth every penny. Highly recommend Milly’s Dog Shampoo 🐶✨”

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Posted 2 weeks ago

“Had a lot of issues with cancelling orders, they still sent the products that I had tried multiple times to cancel. No one would get back in contact with me. Had to charge back on my back, then they threatened to send debt collectors after me if I didn't send the items back. They refused to pay postage, promised to after I had sent proof I had shipped other back but nothing happened. Wasn't the first time they sent me products through their subscription that I had tried to cancel. The first time I bit the bullet and kept the others I had been charged for. Good products but terrible communication.”

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Posted 2 weeks ago

“Super quick delivery and easy to order”

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Posted 2 weeks ago

“was recommended to this company by my dog groomer . I ordered 2 items which I only received 1 I have called and no one to answer my calls emailed and no response . would not recommend or use again as really bad customer service .”

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Posted 2 weeks ago

“Fantastic customer service. Had a slight problem with a leaking shampoo bottle when delivered. Replaced without hesitation. Very friendly staff”

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Posted 2 weeks ago

“I had a delivery which i received very quickly however the shampoo was leaking from a poorly fitted lid. Without any hassle a replacement bottle has been despatched. Excellent and very friendly customer service”

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Posted 2 weeks ago

“I always buy my grooming supplies from Milly's. They smell gorgeous and work so well, and have a quick shipping turnaround. Thank you!”

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Posted 3 weeks ago

“Very happy with the products i ordered, Fast delivery, My go to Dog grooming products”

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Posted 1 month ago

“I love the product, but delivery is so very slow”

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Posted 1 month ago

Milly's is rated 4.8 based on 645 reviews