Memoria Limited Reviews

Name: Memoria Limited
Address: The Pool House, Stratton Audley, Oxford, Oxfordshire
Rating: 4.93

4.9 Rating 2,342 Reviews

99 %

of reviewers recommend Memoria Limited

Company Reviews

Metrics

Info

4.9

Based on 2,342 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful place and service but 30 mins is not long enough and having another funeral turn up as your leaving is awful and disrespectful in my opinion”

Helpful Report

(Memoria Kirkleatham) - Posted 2 months ago

“I would have given a higher rating had we not had a disappointing greeting on a cold day when we asked to stand in the area between the main door and the door into the service room whilst awaiting the arrival of the funeral car. We had said we would follow the coffin into the service but, owing to the weather, wanted to just wait inside and follow the coffin from there. The lady who greeted us was far from welcoming, neither was she understanding, and simply told us we couldn't. Had I not persisted she would clearly not have let us go inside. The previous funeral party had left at least 15 minutes before yet she was not able to give a good reason as to why we couldn't. All in all a distressing and disappointing start to what was, inevitably, going to be a challenging and upsetting time.”

Helpful Report

(Memoria South Oxfordshire) - Posted 4 months ago

“The new seating arrangement is much more comfortable and the fresh decor is nice. However, I had picked 2 tunes for entry, and instead, the first tune was played 3 times. Unfortunately, the Orders of Service had not been ordered by the undertaker and there was no backup available, such as hymn books or the ability to put the hymn words up on the TV screens. Also, the exit music started half way through the committal prayer. That was a shock. I feel people will remember the service for all the wrong reasons”

Helpful Report

(Memoria@paisleywoodside.co.uk) - Posted 5 months ago

“Lovely venue . Had issues sorting out the video and music together, although it came together for the service. Also asked for the curtains to be left open and they were closed. We never communicated with the company it was left to co op funeral people”

Helpful Report

(Memoria Waveney) - Posted 9 months ago

“All in all a nice peaceful setting and nicely conducted service. Disappointingly the deceased's surname was wrong (not just spelt incorrectly, but wrong altogether) on the plaque in the post-service reception area.”

Helpful Report

(Memoria South Leicester) - Posted 1 year ago

“Staff helpful, bit windy and cold up there. I had planned what I thought would be a very simple ceremony only about 10 mins with 3 hymns my aunt had chosen playing in the background. Howere I felt the music was too loud, as if we were expected to sing along. I should have asked for quieter music. Everything else went to plan.”

Helpful Report

(Memoria Waveney) - Posted 1 year ago

“All went well the only improvement would have been the music volume could be a bit higher”

Helpful Report

(Memoria Cardiff And Glamorgan) - Posted 1 year ago

“Excellent facility Webcam disappointing system needs modernisation so whole of chapel is seen not just first 3rows and rear of congregation”

Helpful Report

(Memoria North Hertfordshire) - Posted 1 year ago

“As expected but we felt rushed. We were a few minutes late going in but still out by 1.45. You should look at this form. Obviously culled from another survey. Highly insensitive!”

Helpful Report

(Memoria Waveney) - Posted 2 years ago

“Lovely place in a peaceful country setting. Service went well until slide photos were supposed to be shown during hymn! rest of service felt different to what we planned from then on.”

Helpful Report

(Memoria North Oxfordshire) - Posted 2 years ago

“The venue was excellent and the service well conducted and as pleasant as could be under the circumstances. I would have had no complaints until the venue's bizarre decision to then blitz me with marketing materials by mail, and email, and then to phone me up personally a few days later with a sales call masquerading as a 'checking you are ok' call. These intrusive contacts were inappropriate and upsetting, and quite wrong for a funeral venue after the fact.”

Helpful Report

(Memoria North Oxfordshire) - Posted 2 years ago

Memoria Limited is rated 4.9 based on 2,342 reviews