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Maqio Ltd. Reviews

4.8 Rating 2,492 Reviews
95 %
of reviewers recommend Maqio Ltd.
4.8
Based on 2,492 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read Maqio Ltd. Reviews
“Amazing products enjoy making things so this item I brought is just right fast delivery too will definitely be ordering from here again”
Helpful Report
Posted 4 years ago
Great to hear Aiesha! 😃
Posted 4 years ago
“Excellent value for money always fast delivery”
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Posted 4 years ago
Thank you Kelsey! 😃
Posted 4 years ago
“Excellent genuine products at a great price and delivery was really fast. Highly recommend.”
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Posted 4 years ago
Thank you so much Jean! 🙂
Posted 4 years ago
“After a slight hiccup, the issue was corrected very quickly, extremely happy”
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Posted 4 years ago
So glad we could sort the issue for you Beverley! 😃
Posted 4 years ago
“Very fast delivery would definitely use again”
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Posted 4 years ago
Thank you so much Sylvie! 😀
Posted 4 years ago
“Great service. Everything as advertised. Have used a few times and not had any problems.”
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Posted 4 years ago
Great to hear Linda! 🙂
Posted 4 years ago
“Great selection of toys. And very professional and reliable!! Bearing in mind your supposed to order before 12pm for same day dispatch, my order was still dispatched the same day although I placed my order much later, which was brilliant because I was in a bit of a rush to receive my order, but was so busy I didn’t get to place my order before 12. Wasn’t expecting my parcel for a couple of days but it arrived the next day, and I spent over £20 so delivery was free. The birthday girl and boy loved their presents so it was definitely a win, win.. Will definitely be a returning customer and I’ve already told friends and family about Maqio as well 😉”
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Posted 4 years ago
Thank you for such a great review Isha! We are happy you loved our service! 🥰
Posted 4 years ago
“I love this store! I use it when ever I have a birthday... Fast delivery great selection 👌”
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Posted 4 years ago
Glad to hear we are your go-to toy shop! 😀
Posted 4 years ago
“Items arrived earlier than expected and packaged really well. Wouldn't hesitate using this company again absolutely brilliant. Packaging and delivery times puts other companies to shame.”
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Posted 4 years ago
Thank you very much Adam! 😄
Posted 4 years ago
“I didn’t receive the order. No proof of delivery provided. The item went missing, the response from your customer service team was quick and I was offered a refund. However, I was told the items I ordered were out of stock. My friend ordered the same items the day after! Sorry but I won’t be using your site again.”
Helpful Report
Posted 4 years ago
Hi Helen, We are sorry your original delivery went missing with the courier. Unfortunately, the quantities of the items you had ordered were unavailable for a resend, which is why we refunded your order in full. I can confirm the items you ordered have been out of stock since your correspondence with customer service and your friend may have purchased a similar item(s) but not the same as on your order. If you do need any more help, our customer service will be happy to assist.
Posted 4 years ago
“Fantastic shop! Fast delivery and great prices.”
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Posted 4 years ago
🎉
Posted 4 years ago
“Pop was amazing”
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Posted 4 years ago
Great to hear Richard! 😊
Posted 4 years ago
“The toy I bought as a present does not make any sounds as it should. On contacting Maqio I was told I need to replace the batteries. This entails removing the toy from its packaging (instructions on the box show how to pull the tab and tear along perforations - ie tearing the box). Replacing a toy into its torn packaging is not acceptable to give as a gift. All they were willing to do was 'apologise for the inconvenience.'”
Helpful Report
Posted 4 years ago
Hi Gillian! I'm sorry the toy you purchased is not working as expected. Unfortunately, we do need to confirm the issue is not the batteries before moving forward. We are sorry for the inconvenience this has caused but will rectify the issue for you as soon as possible, once we have confirmation from you the fault is not caused by flat batteries. Our customer service team looks forward to hearing from you and resolving this as soon as possible 😊
Posted 4 years ago
“Very quick delivery and very good service.”
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Posted 4 years ago
Thank you Sylwia! 😁
Posted 4 years ago
“I've shopped here about 6 time's now for my grandchildren & at Christmas time too, I've always got everything really fast & good quality toys too, I've spent quite alot of money in here & it really is good quality,”
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Posted 4 years ago
Thanks Sue, lovely to hear you like shopping with us! 😁
Posted 4 years ago
“Prompt delivery excellent customer service highly recommend”
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Posted 4 years ago
Thank you so much Julie! 😄
Posted 4 years ago
“Website is easy to use. Payment process smooth. Good communication. Delivery quick! What more can you ask for?”
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Posted 4 years ago
Happy to hear it Sarah! 😄
Posted 4 years ago
“Absolutely made up with my purchase, my granddaughter loves it.”
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Posted 4 years ago
Great to hear Tracey! 😄
Posted 4 years ago
“Very pleased with the service. Was slightly alarmed by the less-than-official looking confirmation emails, but items arrived on time and as described. Would recommend.”
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Posted 4 years ago
Thanks Matt! As for the emails, can I ask if any of the content was blocked? This can effect how the email looks 😊
Posted 4 years ago
“Come on time and excellent keeping up with delivery”
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Posted 4 years ago
Thanks Kelly! 😀
Posted 4 years ago
Maqio Ltd. is rated 4.8 based on 2,492 reviews