Maqio Ltd. Reviews

Name: Maqio Ltd.
Address: Maqio Toys, Station Road, Milnrow, Rochdale
Rating: 4.81

4.8 Rating 2,434 Reviews

95 %

of reviewers recommend Maqio Ltd.

4.8

Based on 2,434 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Maqio Ltd. 5 star review on 18th August 2026

David Browm

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased these as the concept seemed amazing and my son was very excited to play with these (we bought a number of them). However we have since found out that the ID system was discontinued and therefore these cars cannot be used as described. My son's wants to keep the cats anyway but the description should be updated to note that the ID system is no longer in operation and make customers aware of this.”

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Posted 2 years ago

“Damaged cards on hotwheels (soft corners) not in description when bought did not happen in transit as well packed offered 79 pence refused and I had to pay postage never again shocking customer service”

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Posted 2 years ago

“Still not received order . Placed almost a mo th ago. Was out for delivery and they did not deliver. Was sent back to Maqio who sent it back out for delivery. Evri have said they couldn’t deliver it again. Opted for delivery at shop and no word from evri .”

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Posted 2 years ago

Hi Helen! Sorry to hear this. Please email contact@maqio.com so we can look into this for you

Posted 2 years ago

“Avoid if you care about thw quality of the items you buy, definitely don't look after the products they sell.”

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Posted 2 years ago

“Ordered 3rd March, still not received.”

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Posted 2 years ago

Hi James! Sorry to hear this! Please send an email to contact@maqio.com and our Customer Service team can look into this for you. From quickly looking at your order tracking, it seems you ordered on 25th Feb and the parcel was delivered 27th Feb @ 1:11pm. The Evri courier has left a photo of where it was delivered to. Your tracking number is H001EA0108103795

Posted 2 years ago

“The money game doesn't work porperly”

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Posted 2 years ago

“Broken already 2 days after my daughter birthday she is gutted it just stopped singing. Both the dolls I ordered both stopped singing”

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Posted 2 years ago

Hi Charlotte! Please drop an email to contact@maqio.com so we can resolve this issue for you 😄

Posted 2 years ago

“Delivered goods were not left undercover and as a result were ruined when it rained. Great start for Xmas”

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Posted 2 years ago

Hi Ebony, we are sorry for the state that your parcel was left in by our third-party courier. We hope you have a better experience with us on your next visit 😃

Posted 2 years ago

“Do not buy from this company … I bought a faulty watch for my son at Xmas and they won’t even answer your emails”

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Posted 2 years ago

Thank you for your feedback Victoria! Our customer service email address is contact@maqio.com, we will look out for your message. 😀 Further info: I can see that you received responses on both 12th & 15th December to your query, asking you to provide a video of the issue so we can look into this for you. We received no replies to these messages, apart from your emails to say nobody got back to you.

Posted 2 years ago

“Very complicated to deal with the costumer service if they make a mistake. Also the currier wich they use - Evri - they failed to deliver my order. The costumer service refused the refund, I had to do it via Ebay. I had to call 3 times the Costumer Service and sent 5 emails.”

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Posted 2 years ago

Sorry to hear about your experience Magnolia! We hope that we can offer a better service for you next time 🙂

Posted 2 years ago

“My ordered item didn’t arrive. I emailed them to find out where it had got to. To be told it had been delivered, so I asked for a picture of where it was delivered too and got nothing back. To then be told because I had missed my house number off the delivery I was not getting refund back, not at any time did anyone try to contact me about the missing house number so now I’m out of pocket for no delivered item. Will not be using you again and NOT a happy customer”

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Posted 2 years ago

Hi Lee, sorry to hear this! Please can you email contact@maqio.com so we can resolve this for you.

Posted 2 years ago

“The first package arrived damaged with no outer packaging and an address sticker on the box which couldn't be removed without damaging box further! Reordered hoping it was a one off but same thing again box even more damaged didn't even accept delivery had to use the original one in the end not ideal as it was a gift!! Not happy at all!”

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Posted 2 years ago

“Total rubbish. Shouldn’t have kept it but was not allowed to return it. Very rude customer service agents. Don’t buy from this website would be my recommendedation”

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Posted 2 years ago

Hi Chris! Sorry to hear about your experience. Please send an email to contact@maqio.com, so we can resolve this for you.

Posted 2 years ago

“My items are showing as delivered but have never received”

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Posted 3 years ago

“Horrendous. Item arrived broken, still trying to contact for a replacement or refund a month later.”

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Posted 3 years ago

“The item that was "brand new" had clearly been opened and didn't work, I put new batteries in and still no joy”

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Posted 3 years ago

Hi, we are sorry to hear about your experience. Please send us an email contact@maqio.com so we can sort this for you.

Posted 3 years ago

“Items never arrived, very disappointed, took a risk with a company I wasn't familiar with and unfortunately it didn't pay off. I will however make note of the customer service, this was excellent. My refund was processed quickly, maybe I just had a bit of bad luck.”

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Posted 3 years ago

Hi Theresa, we are very sorry that you did not receive your items. Please give us another chance in the near future, you will then love us after that!

Posted 3 years ago

“I've put very pour as was sent in a pore box and my boycie box was damage I contacted them took so long to reply so I chuck the box then got a reply saying send back with the box so was not happy”

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Posted 3 years ago

Sorry to hear you had a bad experience Kevin! Please get in touch contact@maqio.com so we can fix this for you 😁

Posted 3 years ago

“Majority of the toys arrived and didn’t work and had been used? Battery wrapped pulled and dead batteries.”

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Posted 3 years ago

Sorry to hear you had a bad experience Amy! Please get in touch contact@maqio.com so we can fix this for you 😁

Posted 3 years ago

“Customer service leaves much to be desired. Not very helpful at all. If you are a collector and expect goods to arrive in perfect packaging, think again. If you tale it up with the company, you are met with blunt responses.”

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Posted 3 years ago

Hi Ishmail! Sorry to hear this, please email contact@maqio.com and we can resolve this for you.

Posted 3 years ago

Maqio Ltd. is rated 4.8 based on 2,434 reviews